RADAR — A Proactive Decision Support System for Human-in-the-Loop Planning

Proactive Decision Support (PDS) aims at improving the decision making experience of  human decision makers by enhancing both the quality of the decisions and the ease of making them. In this paper, we ask the question what role automated decision-making technologies can play in the deliberative process of the human decision maker.Specifically, we focus on expert humans in the loop who now share a detailed, if not complete, model of the domain with the assistant, but may still be unable to compute plans due to cognitive overload. To this end, we propose a PDS framework RADAR based on research in the automated planning community that aids the human decision maker in constructing plans. We will situate our discussion on principles of interface design laid out in the literature on the degrees of automation and its effect on the collaborative decision-making process.  Also, at the heart of our design is the principle of  naturalistic decision making which has been shown to be a necessary requirement of such systems, thus focusing more on providing suggestions rather than enforcing decisions and executing actions. We will demonstrate the different properties of such a system through examples in a fire-fighting domain, where human commanders are involved in building response strategies to mitigate a fire outbreak.The paper is written to serve both as a position paper by motivating requirements of an effective proactive decision support system, and also an emerging application of these ideas in the context of the role of an automated planner in human decision making, in a platform that can prove to be a valuable test bed for research on the same.