Modeling of Mixed Decision Making Process

Individuals and groups, within organisations, cooperate by producing, manipulating and organizing knowledge, and by building and refining new collective knowledge. Organisations increasingly see their intellectual capital as strategic resources that must be managed effectively to achieve competitive advantage. This capital consists of the knowledge held in the minds of its members, embodied in its procedures and decision making processes, and stored in its repositories. Subsequently, it should be useful for KM systems and Collaboration systems to integrate both kinds of capabilities into a single collaborative-and-knowledge based system to support joint efforts towards a goal [1]. Decision making is one of the critical processes where we need both knowledge management (that focuses on creation, storage, sharing and use of knowledge) and collaboration (that focuses on cooperation, communication, coordination and coproduction) to make that more effective and efficient. This paper aims to explicit step-by-step the multimodal decision making (MDM) process at three levels (individual, collective and hybrid) and is organized as follows; we start with a brief overview of the literature on collaborative knowledge management. In section three, we propose formal description of MDM process. Finally, section four presents our model of MDM process basing on the proposed formal description and UML-G profile.