TriLex: A Framework for Multilingual Sentiment Analysis in Low-Resource South African Languages

Low-resource African languages remain underrepresented in sentiment analysis research, resulting in limited lexical resources and reduced model performance in multilingual applications. This gap restricts equitable access to Natural Language Processing (NLP) technologies and hinders downstream tasks such as public-health monitoring, digital governance, and financial inclusion. To address this challenge, this paper introduces TriLex, a three-stage retrieval-augmented framework that integrates corpus-based extraction, cross-lingual mapping, and Retrieval-Augmented Generation (RAG) driven lexicon refinement for scalable sentiment lexicon expansion in low-resource languages. Using an expanded lexicon, we evaluate two leading African language models (AfroXLMR and AfriBERTa) across multiple case studies. Results show that AfroXLMR consistently achieves the strongest performance, with F1-scores exceeding 80% for isiXhosa and isiZulu, aligning with previously reported ranges (71-75%), and demonstrating high multilingual stability with narrow confidence intervals. AfriBERTa, despite lacking pre-training on the target languages, attains moderate but reliable F1-scores around 64%, confirming its effectiveness under constrained computational settings. Comparative analysis shows that both models outperform traditional machine learning baselines, while ensemble evaluation combining AfroXLMR variants indicates complementary improvements in precision and overall stability. These findings confirm that the TriLex framework, together with AfroXLMR and AfriBERTa, provides a robust and scalable approach for sentiment lexicon development and multilingual sentiment analysis in low-resource South African languages.