Development of a Trust-Aware User Simulator for Statistical Proactive Dialog Modeling in Human-AI Teams

HAIT requires close coordination between humans and AI teammates to work together towards a common goal [40]. Effective communication, prediction of teammates' actions, and high-level coordination are essential components of this collaborative effort. In this regard, the proactive behavior of AI-based systems and the communication thereof during collaboration is an important research topic concerning HAITs, e.g., see Horvitz et al. [8]. Proactivity can be defined as an AI's self-initiating, anticipatory behavior for contributing to effective and efficient task completion. It has been shown to be essential for human teamwork as it leads to higher job and team performance and is associated with leadership and innovation [3]. However, the design of adequate proactivity for AI-based systems to support humans is still an open question and a challenging topic. It is essential to study the impact of proactive system actions on the human-agent trust relationship and how to use information about an AI agent's perceived trustworthiness to model appropriate proactive dialog strategies for forming effective HAITs.