MoMoE: Mixture of Moderation Experts Framework for AI-Assisted Online Governance
Goyal, Agam, Zhan, Xianyang, Chen, Yilun, Saha, Koustuv, Chandrasekharan, Eshwar
–arXiv.org Artificial Intelligence
Large language models (LLMs) have shown great potential in flagging harmful content in online communities. Yet, existing approaches for moderation require a separate model for every community and are opaque in their decision-making, limiting real-world adoption. We introduce Mixture of Moderation Experts (MoMoE), a modular, cross-community framework that adds post-hoc explanations to scalable content moderation. MoMoE orchestrates four operators -- Allocate, Predict, Aggregate, Explain -- and is instantiated as seven community-specialized experts (MoMoE-Community) and five norm-violation experts (MoMoE-NormVio). On 30 unseen subreddits, the best variants obtain Micro-F1 scores of 0.72 and 0.67, respectively, matching or surpassing strong fine-tuned baselines while consistently producing concise and reliable explanations. Although community-specialized experts deliver the highest peak accuracy, norm-violation experts provide steadier performance across domains. These findings show that MoMoE yields scalable, transparent moderation without needing per-community fine-tuning. More broadly, they suggest that lightweight, explainable expert ensembles can guide future NLP and HCI research on trustworthy human-AI governance of online communities.
arXiv.org Artificial Intelligence
Oct-24-2025
- Country:
- Asia
- Europe > Slovenia
- Central Slovenia > Municipality of Ljubljana > Ljubljana (0.04)
- North America
- Canada > Ontario
- Toronto (0.04)
- United States
- Colorado > Denver County
- Denver (0.04)
- Georgia > Fulton County
- Atlanta (0.04)
- Illinois > Champaign County
- Urbana (0.04)
- New Mexico > Bernalillo County
- Albuquerque (0.04)
- Colorado > Denver County
- Canada > Ontario
- Genre:
- Research Report > New Finding (1.00)
- Industry:
- Health & Medicine (0.46)
- Law (0.68)
- Technology: