So you've been optimizing your email programme for a while now, you've segmented your database, developed customer personas, and you've implemented a range of triggered campaigns. However, your competitors have also raised their game, and the'business as usual' option just won't cut it anymore. You're looking for something that gives you the edge and helps take email campaign performance to the next level. Artificial Intelligence (AI) is already helping marketers by serving personalized content at scale, reducing campaign production times, and enabling them to boost revenues and engagement. Forrester Research has predicted that businesses who use AI to drive marketing will gain $1.2 trillion per annum from those who don't.

Me: "Alexa, tell me what will happen in 2020." Amazon AI: "Here's what I found on Wikipedia: The 2020 UEFA European Football Championship…[continues to read from Wikipedia]" Me: "Alexa, give me a prediction for 2020." Amazon AI: "The universe has not revealed the answer to me." Well, some slight improvement over last year's responses, when Alexa's answer to the first question was "Do you want to open'this day in history'?" As for the universe, it is an open book for the 120 senior executives featured here, all involved with AI, delivering 2020 predictions for a wide range of topics: Autonomous vehicles, deepfakes, small data, voice and natural language processing, human and augmented intelligence, bias and explainability, edge and IoT processing, and many promising applications of artificial intelligence and machine learning technologies and tools. And there will be even more 2020 AI predictions, in a second installment to be posted here later this month. "Vehicle AI is going to be ...

All the world's tech giants from Alibaba to Amazon are in a race to become the world's leaders in artificial intelligence (AI). These companies are AI trailblazers and embrace AI to provide next-level products and services. Here are 10 of the best examples of how these companies are using artificial intelligence in practice. Chinese company Alibaba is the world's largest e-commerce platform that sells more than Amazon and eBay combined. Artificial intelligence (AI) is integral in Alibaba's daily operations and is used to predict what customers might want to buy.

Latent factor models have been used widely in collaborative filtering based recommender systems. In recent years, deep learning has been successful in solving a wide variety of machine learning problems. Motivated by the success of deep learning, we propose a deeper version of latent factor model. Experiments on benchmark datasets shows that our proposed technique significantly outperforms all state-of-the-art collaborative filtering techniques.

Me: "Alexa, tell me what will happen in 2020." Amazon AI: "Here's what I found on Wikipedia: The 2020 UEFA European Football Championship…[continues to read from Wikipedia]" Me: "Alexa, give me a prediction for 2020." Amazon AI: "The universe has not revealed the answer to me." Well, some slight improvement over last year's responses, when Alexa's answer to the first question was "Do you want to open'this day in history'?" As for the universe, it is an open book for the 120 senior executives featured here, all involved with AI, delivering 2020 predictions for a wide range of topics: Autonomous vehicles, deepfakes, small data, voice and natural language processing, human and augmented intelligence, bias and explainability, edge and IoT processing, and many promising applications of artificial intelligence and machine learning technologies and tools. And there will be even more 2020 AI predictions, in a second installment to be posted here later this month. "Vehicle AI is going to be ...

In case you missed the first round of our AI Assistants vs Chatbots blog series, here's a brief recap of the bout. With the rise of artificial intelligence, we have seen the widespread use of two automated conversation tools: AI assistants and chatbots. The differences might not be clear on first glance, but they are vast. Let's look at what happened in the first round. On the one hand, we have the chatbots.

The world comprises of data, many data. Data is mostly in the form of documents, music, videos, pictures, and many more. Apart from us, the people, data is generated from many other resources like mobiles, tablets, computers, and other devices. Traditionally, humans have analyzed data and adapted systems to change in data patterns. However, the volume of data surpasses the ability for humans to make sense of it and manually write those rules. Machine Learning brings the promise of deriving meaning from all of the data; it is an automated system that can learn from data and also the change in data to a shifting landscape.

All the world's tech giants from Alibaba to Amazon are in a race to become the world's leaders in artificial intelligence (AI). These companies are AI trailblazers and embrace AI to provide next-level products and services. Here are 10 of the best examples of how these companies are using artificial intelligence in practice. Chinese company Alibaba is the world's largest e-commerce platform that sells more than Amazon and eBay combined. Artificial intelligence (AI) is integral in Alibaba's daily operations and is used to predict what customers might want to buy.

Recommender systems need to mirror the complexity of the environment they are applied in. The more we know about what might benefit the user, the more objectives the recommender system has. In addition there may be multiple stakeholders - sellers, buyers, shareholders - in addition to legal and ethical constraints. Simultaneously optimizing for a multitude of objectives, correlated and not correlated, having the same scale or not, has proven difficult so far. We introduce a stochastic multi-gradient descent approach to recommender systems (MGDRec) to solve this problem. We show that this exceeds state-of-the-art methods in traditional objective mixtures, like revenue and recall. Not only that, but through gradient normalization we can combine fundamentally different objectives, having diverse scales, into a single coherent framework. We show that uncorrelated objectives, like the proportion of quality products, can be improved alongside accuracy. Through the use of stochasticity, we avoid the pitfalls of calculating full gradients and provide a clear setting for its applicability.

Our research is a step toward understanding when explanations of AIdriven hints and feedback are useful in Intelligent Tutoring Systems (ITS). We added an explanation functionality for the adaptive hints provided by the Adaptive CSP (ACSP) applet, an inte lligent interactive simulation that helps students learn an algorithm for constraint satisfaction problems. We present the design of the explanation functionality and the results of an exploratory study to evaluate how students use it, including an analysis of how students' experience with the explanation functionality is affected by several personality traits and abilities . Our results show a significant impact of a measure of curiosity and the Agreeableness personality trait and provide insight toward des igning personalized Explainable AI (XAI) for ITS .