Many recommender systems are based on optimizing a linear weighting of different user behaviors, such as clicks, likes, shares, etc. Though the choice of weights can have a significant impact, there is little formal study or guidance on how to choose them. We analyze the optimal choice of weights from the perspectives of both users and content producers who strategically respond to the weights. We consider three aspects of user behavior: value-faithfulness (how well a behavior indicates whether the user values the content), strategy-robustness (how hard it is for producers to manipulate the behavior), and noisiness (how much estimation error there is in predicting the behavior). Our theoretical results show that for users, upweighting more value-faithful and less noisy behaviors leads to higher utility, while for producers, upweighting more value-faithful and strategy-robust behaviors leads to higher welfare (and the impact of noise is non-monotonic). Finally, we discuss how our results can help system designers select weights in practice.

Google has just been hit with a $32.5 million penalty for infringing on a patent held by Sonos. According to Law360, a California federal jury ordered the fine after determining that Google infringed on a patent Sonos holds relating to grouping speakers so they can play audio at the same time, something the company has been doing for years. US District Judge William Alsup had already determined that early version of products like the Chromecast Audio and Google Home infringed on Sonos' patent; the question was whether more recent, revamped products were also infringing on the patent. The jury found in favor of Sonos, but decided a second patent -- one that relates to controlling devices via a smartphone or other device -- wasn't violated. They said that Sonos hadn't convincingly shown that the Google Home app infringed on that particular patent.

User Satisfaction Modeling (USM) is one of the popular choices for task-oriented dialogue systems evaluation, where user satisfaction typically depends on whether the user's task goals were fulfilled by the system. Task-oriented dialogue systems use task schema, which is a set of task attributes, to encode the user's task goals. Existing studies on USM neglect explicitly modeling the user's task goals fulfillment using the task schema. In this paper, we propose SG-USM, a novel schema-guided user satisfaction modeling framework. It explicitly models the degree to which the user's preferences regarding the task attributes are fulfilled by the system for predicting the user's satisfaction level. SG-USM employs a pre-trained language model for encoding dialogue context and task attributes. Further, it employs a fulfillment representation layer for learning how many task attributes have been fulfilled in the dialogue, an importance predictor component for calculating the importance of task attributes. Finally, it predicts the user satisfaction based on task attribute fulfillment and task attribute importance. Experimental results on benchmark datasets (i.e. MWOZ, SGD, ReDial, and JDDC) show that SG-USM consistently outperforms competitive existing methods. Our extensive analysis demonstrates that SG-USM can improve the interpretability of user satisfaction modeling, has good scalability as it can effectively deal with unseen tasks and can also effectively work in low-resource settings by leveraging unlabeled data.

Existing multimodal task-oriented dialog data fails to demonstrate the diverse expressions of user subjective preferences and recommendation acts in the real-life shopping scenario. This paper introduces a new dataset SURE (Multimodal Recommendation Dialog with SUbjective PREference), which contains 12K shopping dialogs in complex store scenes. The data is built in two phases with human annotations to ensure quality and diversity. SURE is well-annotated with subjective preferences and recommendation acts proposed by sales experts. A comprehensive analysis is given to reveal the distinguishing features of SURE. Three benchmark tasks are then proposed on the data to evaluate the capability of multimodal recommendation agents. Based on the SURE, we propose a baseline model, powered by a state-of-the-art multimodal model, for these tasks.

As the use of online platforms continues to grow across all demographics, users often express a desire to feel represented in the content. To improve representation in search results and recommendations, we introduce end-to-end diversification, ensuring that diverse content flows throughout the various stages of these systems, from retrieval to ranking. We develop, experiment, and deploy scalable diversification mechanisms in multiple production surfaces on the Pinterest platform, including Search, Related Products, and New User Homefeed, to improve the representation of different skin tones in beauty and fashion content. Diversification in production systems includes three components: identifying requests that will trigger diversification, ensuring diverse content is retrieved from the large content corpus during the retrieval stage, and finally, balancing the diversity-utility trade-off in a self-adjusting manner in the ranking stage. Our approaches, which evolved from using Strong-OR logical operator to bucketized retrieval at the retrieval stage and from greedy re-rankers to multi-objective optimization using determinantal point processes for the ranking stage, balances diversity and utility while enabling fast iterations and scalable expansion to diversification over multiple dimensions. Our experiments indicate that these approaches significantly improve diversity metrics, with a neutral to a positive impact on utility metrics and improved user satisfaction, both qualitatively and quantitatively, in production. An accessible PDF of this article is available at https://drive.google.com/file/d/1p5PkqC-sdtX19Y_IAjZCtiSxSEX1IP3q/view

Significant attention has been paid to enhancing recommender systems (RS) with explanation facilities to help users make informed decisions and increase trust in and satisfaction with the RS. Justification and transparency represent two crucial goals in explainable recommendation. Different from transparency, which faithfully exposes the reasoning behind the recommendation mechanism, justification conveys a conceptual model that may differ from that of the underlying algorithm. An explanation is an answer to a question. In explainable recommendation, a user would want to ask questions (referred to as intelligibility types) to understand results given by the RS. In this paper, we identify relationships between Why and How explanation intelligibility types and the explanation goals of justification and transparency. We followed the Human-Centered Design (HCD) approach and leveraged the What-Why-How visualization framework to systematically design and implement Why and How visual explanations in the transparent Recommendation and Interest Modeling Application (RIMA). Furthermore, we conducted a qualitative user study (N=12) to investigate the potential effects of providing Why and How explanations together in an explainable RS on the users' perceptions regarding transparency, trust, and satisfaction. Our study showed qualitative evidence confirming that the choice of the explanation intelligibility types depends on the explanation goal and user type.

Abode is launching a new Smart Home Security Kit that will integrate with Amazon Alexa, Google Assistant and the Google Nest line of products. The entry-level kit includes the Abode Security Hub, a mini door/window sensor and a keyfob. The company is previously known for its line of DIY home security systems, which faces increased competition from the likes of Amazon, ADT, SimpliSafe and Cove Security. The new system will also be able to integrate with Amazon and Google's smart home systems if you already have your devices like an Echo or Nest Home. Naturally, that means hands-free control via Amazon Alexa or Google Assistant.

Apple co-founder Steve Wozniak joined'Your World with Neil Cavuto' to discuss the dangers of artificial intelligence, comparing Steve Jobs to Elon Musk and more. In this era of hyper-personalized technology, Apple's Siri is making a leap from responding to your voice to mimicking it. Picture this: you're lounging on your couch, half-watching "The Crown," half-scrolling through your endless emails, and then you hear it - your voice reminding you about tomorrow's early morning meeting. It's as if you've stepped into an episode of "Black Mirror." CLICK TO GET KURT'S FREE CYBERGUY NEWSLETTER WITH QUICK TIPS, TECH REVIEWS, SECURITY ALERTS AND EASY HOW-TO'S TO MAKE YOU SMARTER Welcome to iOS 17, where Siri will not just be your assistant but your voice twin too.

Prior study has shown that pretrained language models (PLM) can boost the performance of text-based recommendation. In contrast to previous works that either use PLM to encode user history as a whole input text, or impose an additional aggregation network to fuse multi-turn history representations, we propose a unified local- and global-attention Transformer encoder to better model two-level contexts of user history. Moreover, conditioned on user history encoded by Transformer encoders, our framework leverages Transformer decoders to estimate the language perplexity of candidate text items, which can serve as a straightforward yet significant contrastive signal for user-item text matching. Based on this, our framework, UniTRec, unifies the contrastive objectives of discriminative matching scores and candidate text perplexity to jointly enhance text-based recommendation. Extensive evaluation shows that UniTRec delivers SOTA performance on three text-based recommendation tasks. Code is available at https://github.com/Veason-silverbullet/UniTRec.

Nonstationary phenomena, such as satiation effects in recommendations, have mostly been modeled using bandits with finitely many arms. However, the richer action space provided by linear bandits is often preferred in practice. In this work, we introduce a novel nonstationary linear bandit model, where current rewards are influenced by the learner's past actions in a fixed-size window. Our model, which recovers stationary linear bandits as a special case, leverages two parameters: the window size $m \ge 0$, and an exponent $\gamma$ that captures the rotting ($\gamma < 0)$ or rising ($\gamma > 0$) nature of the phenomenon. When both $m$ and $\gamma$ are known, we propose and analyze a variant of OFUL which minimizes regret against cycling policies. By choosing the cycle length so as to trade-off approximation and estimation errors, we then prove a bound of order $\sqrt{d}\,(m+1)^{\frac{1}{2}+\max\{\gamma,0\}}\,T^{3/4}$ (ignoring log factors) on the regret against the optimal sequence of actions, where $T$ is the horizon and $d$ is the dimension of the linear action space. Through a bandit model selection approach, our results are extended to the case where $m$ and $\gamma$ are unknown. Finally, we complement our theoretical results with experiments against natural baselines.