Personal Assistant Systems
Prompt Tuning Large Language Models on Personalized Aspect Extraction for Recommendations
Li, Pan, Wang, Yuyan, Chi, Ed H., Chen, Minmin
Existing aspect extraction methods mostly rely on explicit or ground truth aspect information, or using data mining or machine learning approaches to extract aspects from implicit user feedback such as user reviews. It however remains under-explored how the extracted aspects can help generate more meaningful recommendations to the users. Meanwhile, existing research on aspect-based recommendations often relies on separate aspect extraction models or assumes the aspects are given, without accounting for the fact the optimal set of aspects could be dependent on the recommendation task at hand. In this work, we propose to combine aspect extraction together with aspect-based recommendations in an end-to-end manner, achieving the two goals together in a single framework. For the aspect extraction component, we leverage the recent advances in large language models and design a new prompt learning mechanism to generate aspects for the end recommendation task. For the aspect-based recommendation component, the extracted aspects are concatenated with the usual user and item features used by the recommendation model. The recommendation task mediates the learning of the user embeddings and item embeddings, which are used as soft prompts to generate aspects. Therefore, the extracted aspects are personalized and contextualized by the recommendation task. We showcase the effectiveness of our proposed method through extensive experiments on three industrial datasets, where our proposed framework significantly outperforms state-of-the-art baselines in both the personalized aspect extraction and aspect-based recommendation tasks. In particular, we demonstrate that it is necessary and beneficial to combine the learning of aspect extraction and aspect-based recommendation together. We also conduct extensive ablation studies to understand the contribution of each design component in our framework.
PrefRec: Recommender Systems with Human Preferences for Reinforcing Long-term User Engagement
Xue, Wanqi, Cai, Qingpeng, Xue, Zhenghai, Sun, Shuo, Liu, Shuchang, Zheng, Dong, Jiang, Peng, Gai, Kun, An, Bo
Current advances in recommender systems have been remarkably successful in optimizing immediate engagement. However, long-term user engagement, a more desirable performance metric, remains difficult to improve. Meanwhile, recent reinforcement learning (RL) algorithms have shown their effectiveness in a variety of long-term goal optimization tasks. For this reason, RL is widely considered as a promising framework for optimizing long-term user engagement in recommendation. Though promising, the application of RL heavily relies on well-designed rewards, but designing rewards related to long-term user engagement is quite difficult. To mitigate the problem, we propose a novel paradigm, recommender systems with human preferences (or Preference-based Recommender systems), which allows RL recommender systems to learn from preferences about users historical behaviors rather than explicitly defined rewards. Such preferences are easily accessible through techniques such as crowdsourcing, as they do not require any expert knowledge. With PrefRec, we can fully exploit the advantages of RL in optimizing long-term goals, while avoiding complex reward engineering. PrefRec uses the preferences to automatically train a reward function in an end-to-end manner. The reward function is then used to generate learning signals to train the recommendation policy. Furthermore, we design an effective optimization method for PrefRec, which uses an additional value function, expectile regression and reward model pre-training to improve the performance. We conduct experiments on a variety of long-term user engagement optimization tasks. The results show that PrefRec significantly outperforms previous state-of-the-art methods in all the tasks.
Efficient Failure Pattern Identification of Predictive Algorithms
Given a (machine learning) classifier and a collection of unlabeled data, how can we efficiently identify misclassification patterns presented in this dataset? To address this problem, we propose a human-machine collaborative framework that consists of a team of human annotators and a sequential recommendation algorithm. The recommendation algorithm is conceptualized as a stochastic sampler that, in each round, queries the annotators a subset of samples for their true labels and obtains the feedback information on whether the samples are misclassified. The sampling mechanism needs to balance between discovering new patterns of misclassification (exploration) and confirming the potential patterns of classification (exploitation). We construct a determinantal point process, whose intensity balances the exploration-exploitation trade-off through the weighted update of the posterior at each round to form the generator of the stochastic sampler. The numerical results empirically demonstrate the competitive performance of our framework on multiple datasets at various signal-to-noise ratios.
Efficient Bi-Level Optimization for Recommendation Denoising
Wang, Zongwei, Gao, Min, Li, Wentao, Yu, Junliang, Guo, Linxin, Yin, Hongzhi
The acquisition of explicit user feedback (e.g., ratings) in real-world recommender systems is often hindered by the need for active user involvement. To mitigate this issue, implicit feedback (e.g., clicks) generated during user browsing is exploited as a viable substitute. However, implicit feedback possesses a high degree of noise, which significantly undermines recommendation quality. While many methods have been proposed to address this issue by assigning varying weights to implicit feedback, two shortcomings persist: (1) the weight calculation in these methods is iteration-independent, without considering the influence of weights in previous iterations, and (2) the weight calculation often relies on prior knowledge, which may not always be readily available or universally applicable. To overcome these two limitations, we model recommendation denoising as a bi-level optimization problem. The inner optimization aims to derive an effective model for the recommendation, as well as guiding the weight determination, thereby eliminating the need for prior knowledge. The outer optimization leverages gradients of the inner optimization and adjusts the weights in a manner considering the impact of previous weights. To efficiently solve this bi-level optimization problem, we employ a weight generator to avoid the storage of weights and a one-step gradient-matching-based loss to significantly reduce computational time. The experimental results on three benchmark datasets demonstrate that our proposed approach outperforms both state-of-the-art general and denoising recommendation models. The code is available at https://github.com/CoderWZW/BOD.
Causal Estimation of User Learning in Personalized Systems
Munro, Evan, Jones, David, Brennan, Jennifer, Nelet, Roland, Mirrokni, Vahab, Pouget-Abadie, Jean
In online platforms, the impact of a treatment on an observed outcome may change over time as 1) users learn about the intervention, and 2) the system personalization, such as individualized recommendations, change over time. We introduce a non-parametric causal model of user actions in a personalized system. We show that the Cookie-Cookie-Day (CCD) experiment, designed for the measurement of the user learning effect, is biased when there is personalization. We derive new experimental designs that intervene in the personalization system to generate the variation necessary to separately identify the causal effect mediated through user learning and personalization. Making parametric assumptions allows for the estimation of long-term causal effects based on medium-term experiments. In simulations, we show that our new designs successfully recover the dynamic causal effects of interest.
A Survey on Fairness-aware Recommender Systems
Jin, Di, Wang, Luzhi, Zhang, He, Zheng, Yizhen, Ding, Weiping, Xia, Feng, Pan, Shirui
As information filtering services, recommender systems have extremely enriched our daily life by providing personalized suggestions and facilitating people in decision-making, which makes them vital and indispensable to human society in the information era. However, as people become more dependent on them, recent studies show that recommender systems potentially own unintentional impacts on society and individuals because of their unfairness (e.g., gender discrimination in job recommendations). To develop trustworthy services, it is crucial to devise fairness-aware recommender systems that can mitigate these bias issues. In this survey, we summarise existing methodologies and practices of fairness in recommender systems. Firstly, we present concepts of fairness in different recommendation scenarios, comprehensively categorize current advances, and introduce typical methods to promote fairness in different stages of recommender systems. Next, after introducing datasets and evaluation metrics applied to assess the fairness of recommender systems, we will delve into the significant influence that fairness-aware recommender systems exert on real-world industrial applications. Subsequently, we highlight the connection between fairness and other principles of trustworthy recommender systems, aiming to consider trustworthiness principles holistically while advocating for fairness. Finally, we summarize this review, spotlighting promising opportunities in comprehending concepts, frameworks, the balance between accuracy and fairness, and the ties with trustworthiness, with the ultimate goal of fostering the development of fairness-aware recommender systems.
Decision-Oriented Dialogue for Human-AI Collaboration
Lin, Jessy, Tomlin, Nicholas, Andreas, Jacob, Eisner, Jason
We describe a class of tasks called decision-oriented dialogues, in which AI assistants must collaborate with one or more humans via natural language to help them make complex decisions. We formalize three domains in which users face everyday decisions: (1) choosing an assignment of reviewers to conference papers, (2) planning a multi-step itinerary in a city, and (3) negotiating travel plans for a group of friends. In each of these settings, AI assistants and users have disparate abilities that they must combine to arrive at the best decision: assistants can access and process large amounts of information, while users have preferences and constraints external to the system. For each task, we build a dialogue environment where agents receive a reward based on the quality of the final decision they reach. Using these environments, we collect human-human dialogues with humans playing the role of assistant. To compare how current AI assistants communicate in these settings, we present baselines using large language models in self-play. Finally, we highlight a number of challenges models face in decision-oriented dialogues, ranging from efficient communication to reasoning and optimization, and release our environments as a testbed for future modeling work.
Explaining Recommendation System Using Counterfactual Textual Explanations
Ranjbar, Niloofar, Momtazi, Saeedeh, Homayounpour, MohammadMehdi
Currently, there is a significant amount of research being conducted in the field of artificial intelligence to improve the explainability and interpretability of deep learning models. It is found that if end-users understand the reason for the production of some output, it is easier to trust the system. Recommender systems are one example of systems that great efforts have been conducted to make their output more explainable. One method for producing a more explainable output is using counterfactual reasoning, which involves altering minimal features to generate a counterfactual item that results in changing the output of the system. This process allows the identification of input features that have a significant impact on the desired output, leading to effective explanations. In this paper, we present a method for generating counterfactual explanations for both tabular and textual features. We evaluated the performance of our proposed method on three real-world datasets and demonstrated a +5\% improvement on finding effective features (based on model-based measures) compared to the baseline method.
The Darwinian Argument for Worrying About AI
A broad coalition of AI experts recently released a brief public statement warning of "the risk of extinction from AI." There are many different ways in which AIs might become serious dangers to humanity, and the exact nature of the risks is still debated, but imagine a CEO who acquires an AI assistant. They begin by giving it simple, low-level assignments, like drafting emails and suggesting purchases. As the AI improves over time, it progressively becomes much better at these things than their employees. So the AI gets "promoted."
Federal regulators fine Amazon $25 million over child privacy issues
The U.S. government alleges that Amazon violated the Children's Online Privacy Protection Act, a 1998 law that has recently been enforced against other popular tech companies including Fortnite-maker Epic Games and YouTube. More than 800,000 children under the age of 13 have their own Alexa profiles, according to the lawsuit filed by the Department of Justice on behalf of the Federal Trade Commission. About five years ago, the company began offering a number of products specifically aimed at children, including the "Echo Dot Kids Edition" smart speaker and parental controls called "FreeTime on Alexa."