There are roughly three stages in real industrial recommendation systems, candidates generation (retrieval), ranking and reranking. Individual-level diversity and system-level diversity are both important for industrial recommender systems. The former focus on each single user's experience, while the latter focus on the difference among users. Graph-based retrieval strategies are inevitably hijacked by heavy users and popular items, leading to the convergence of candidates for users and the lack of system-level diversity. Meanwhile, in the reranking phase, Determinantal Point Process (DPP) is deployed to increase individual-level diverisity. Heavily relying on the semantic information of items, DPP suffers from clickbait and inaccurate attributes. Besides, most studies only focus on one of the two levels of diversity, and ignore the mutual influence among different stages in real recommender systems. We argue that individual-level diversity and system-level diversity should be viewed as an integrated problem, and we provide an efficient and deployable solution for web-scale recommenders. Generally, we propose to employ the retrieval graph information in diversity-based reranking, by which to weaken the hidden similarity of items exposed to users, and consequently gain more graph explorations to improve the system-level diveristy. Besides, we argue that users' propensity for diversity changes over time in content feed recommendation. Therefore, with the explored graph, we also propose to capture the user's real-time personalized propensity to the diversity. We implement and deploy the combined system in WeChat App's Top Stories used by hundreds of millions of users. Offline simulations and online A/B tests show our solution can effectively improve both user engagement and system revenue.

The use of graph convolution in the development of recommender system algorithms has recently achieved state-of-the-art results in the collaborative filtering task (CF). While it has been demonstrated that the graph convolution operation is connected to a filtering operation on the graph spectral domain, the theoretical rationale for why this leads to higher performance on the collaborative filtering problem remains unknown. The presented work makes two contributions. First, we investigate the effect of using graph convolution throughout the user and item representation learning processes, demonstrating how the latent features learned are pushed from the filtering operation into the subspace spanned by the eigenvectors associated with the highest eigenvalues of the normalised adjacency matrix, and how vectors lying on this subspace are the optimal solutions for an objective function related to the sum of the prediction function over the training data. Then, we present an approach that directly leverages the eigenvectors to emulate the solution obtained through graph convolution, eliminating the requirement for a time-consuming gradient descent training procedure while also delivering higher performance on three real-world datasets.

Christen Harper, co-winner of the 2021 Swim Search, was named co–Rookie of the Year with Katie Austin following her 2022 issue appearance. The model is featured in the 2023 issue of Sports Illustrated Swimsuit. Christen Harper and Jared Goff found love in a not-so-hopeless place. The Sports Illustrated Swimsuit model and the Detroit Lions quarterback met on Raya, a dating app favored by celebrities. The couple was first linked in 2019.

Natural Language Understanding (NLU) and Natural Language Generation (NLG) are the two critical components of every conversational system that handles the task of understanding the user by capturing the necessary information in the form of slots and generating an appropriate response in accordance with the extracted information. Recently, dialogue systems integrated with complementary information such as images, audio, or video have gained immense popularity. In this work, we propose an end-to-end framework with the capability to extract necessary slot values from the utterance and generate a coherent response, thereby assisting the user to achieve their desired goals in a multimodal dialogue system having both textual and visual information. The task of extracting the necessary information is dependent not only on the text but also on the visual cues present in the dialogue. Similarly, for the generation, the previous dialog context comprising multimodal information is significant for providing coherent and informative responses. We employ a multimodal hierarchical encoder using pre-trained DialoGPT and also exploit the knowledge base (Kb) to provide a stronger context for both the tasks. Finally, we design a slot attention mechanism to focus on the necessary information in a given utterance. Lastly, a decoder generates the corresponding response for the given dialogue context and the extracted slot values. Experimental results on the Multimodal Dialogue Dataset (MMD) show that the proposed framework outperforms the baselines approaches in both the tasks. The code is available at https://github.com/avinashsai/slot-gpt.

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the conversational environment, multiple contextualized explanations need to be generated, which poses further challenges for explanations. To better measure explainability in conversational recommender systems (CRS), we propose ten evaluation perspectives based on concepts from conventional recommender systems together with the characteristics of CRS. We assess five existing CRS benchmark datasets using these metrics and observe the necessity of improving the explanation quality of CRS. To achieve this, we conduct manual and automatic approaches to extend these dialogues and construct a new CRS dataset, namely Explainable Recommendation Dialogues (E-ReDial). It includes 756 dialogues with over 2,000 high-quality rewritten explanations. We compare two baseline approaches to perform explanation generation based on E-ReDial. Experimental results suggest that models trained on E-ReDial can significantly improve explainability while introducing knowledge into the models can further improve the performance. GPT-3 in the in-context learning setting can generate more realistic and diverse movie descriptions. In contrast, T5 training on E-ReDial can better generate clear reasons for recommendations based on user preferences. E-ReDial is available at https://github.com/Superbooming/E-ReDial.

Many recommender systems are based on optimizing a linear weighting of different user behaviors, such as clicks, likes, shares, etc. Though the choice of weights can have a significant impact, there is little formal study or guidance on how to choose them. We analyze the optimal choice of weights from the perspectives of both users and content producers who strategically respond to the weights. We consider three aspects of user behavior: value-faithfulness (how well a behavior indicates whether the user values the content), strategy-robustness (how hard it is for producers to manipulate the behavior), and noisiness (how much estimation error there is in predicting the behavior). Our theoretical results show that for users, upweighting more value-faithful and less noisy behaviors leads to higher utility, while for producers, upweighting more value-faithful and strategy-robust behaviors leads to higher welfare (and the impact of noise is non-monotonic). Finally, we discuss how our results can help system designers select weights in practice.

Google has just been hit with a $32.5 million penalty for infringing on a patent held by Sonos. According to Law360, a California federal jury ordered the fine after determining that Google infringed on a patent Sonos holds relating to grouping speakers so they can play audio at the same time, something the company has been doing for years. US District Judge William Alsup had already determined that early version of products like the Chromecast Audio and Google Home infringed on Sonos' patent; the question was whether more recent, revamped products were also infringing on the patent. The jury found in favor of Sonos, but decided a second patent -- one that relates to controlling devices via a smartphone or other device -- wasn't violated. They said that Sonos hadn't convincingly shown that the Google Home app infringed on that particular patent.

User Satisfaction Modeling (USM) is one of the popular choices for task-oriented dialogue systems evaluation, where user satisfaction typically depends on whether the user's task goals were fulfilled by the system. Task-oriented dialogue systems use task schema, which is a set of task attributes, to encode the user's task goals. Existing studies on USM neglect explicitly modeling the user's task goals fulfillment using the task schema. In this paper, we propose SG-USM, a novel schema-guided user satisfaction modeling framework. It explicitly models the degree to which the user's preferences regarding the task attributes are fulfilled by the system for predicting the user's satisfaction level. SG-USM employs a pre-trained language model for encoding dialogue context and task attributes. Further, it employs a fulfillment representation layer for learning how many task attributes have been fulfilled in the dialogue, an importance predictor component for calculating the importance of task attributes. Finally, it predicts the user satisfaction based on task attribute fulfillment and task attribute importance. Experimental results on benchmark datasets (i.e. MWOZ, SGD, ReDial, and JDDC) show that SG-USM consistently outperforms competitive existing methods. Our extensive analysis demonstrates that SG-USM can improve the interpretability of user satisfaction modeling, has good scalability as it can effectively deal with unseen tasks and can also effectively work in low-resource settings by leveraging unlabeled data.

Existing multimodal task-oriented dialog data fails to demonstrate the diverse expressions of user subjective preferences and recommendation acts in the real-life shopping scenario. This paper introduces a new dataset SURE (Multimodal Recommendation Dialog with SUbjective PREference), which contains 12K shopping dialogs in complex store scenes. The data is built in two phases with human annotations to ensure quality and diversity. SURE is well-annotated with subjective preferences and recommendation acts proposed by sales experts. A comprehensive analysis is given to reveal the distinguishing features of SURE. Three benchmark tasks are then proposed on the data to evaluate the capability of multimodal recommendation agents. Based on the SURE, we propose a baseline model, powered by a state-of-the-art multimodal model, for these tasks.

As the use of online platforms continues to grow across all demographics, users often express a desire to feel represented in the content. To improve representation in search results and recommendations, we introduce end-to-end diversification, ensuring that diverse content flows throughout the various stages of these systems, from retrieval to ranking. We develop, experiment, and deploy scalable diversification mechanisms in multiple production surfaces on the Pinterest platform, including Search, Related Products, and New User Homefeed, to improve the representation of different skin tones in beauty and fashion content. Diversification in production systems includes three components: identifying requests that will trigger diversification, ensuring diverse content is retrieved from the large content corpus during the retrieval stage, and finally, balancing the diversity-utility trade-off in a self-adjusting manner in the ranking stage. Our approaches, which evolved from using Strong-OR logical operator to bucketized retrieval at the retrieval stage and from greedy re-rankers to multi-objective optimization using determinantal point processes for the ranking stage, balances diversity and utility while enabling fast iterations and scalable expansion to diversification over multiple dimensions. Our experiments indicate that these approaches significantly improve diversity metrics, with a neutral to a positive impact on utility metrics and improved user satisfaction, both qualitatively and quantitatively, in production. An accessible PDF of this article is available at https://drive.google.com/file/d/1p5PkqC-sdtX19Y_IAjZCtiSxSEX1IP3q/view