Personal Assistant Systems
Break Out of a Pigeonhole: A Unified Framework for Examining Miscalibration, Bias, and Stereotype in Recommender Systems
Despite the benefits of personalizing items and information tailored to users' needs, it has been found that recommender systems tend to introduce biases that favor popular items or certain categories of items, and dominant user groups. In this study, we aim to characterize the systematic errors of a recommendation system and how they manifest in various accountability issues, such as stereotypes, biases, and miscalibration. We propose a unified framework that distinguishes the sources of prediction errors into a set of key measures that quantify the various types of system-induced effects, both at the individual and collective levels. Based on our measuring framework, we examine the most widely adopted algorithms in the context of movie recommendation. Our research reveals three important findings: (1) Differences between algorithms: recommendations generated by simpler algorithms tend to be more stereotypical but less biased than those generated by more complex algorithms. (2) Disparate impact on groups and individuals: system-induced biases and stereotypes have a disproportionate effect on atypical users and minority groups (e.g., women and older users). (3) Mitigation opportunity: using structural equation modeling, we identify the interactions between user characteristics (typicality and diversity), system-induced effects, and miscalibration. We further investigate the possibility of mitigating system-induced effects by oversampling underrepresented groups and individuals, which was found to be effective in reducing stereotypes and improving recommendation quality. Our research is the first systematic examination of not only system-induced effects and miscalibration but also the stereotyping issue in recommender systems.
An Adaptive Framework of Geographical Group-Specific Network on O2O Recommendation
Ji, Luo, Mao, Jiayu, Shi, Hailong, Li, Qian, Chu, Yunfei, Yang, Hongxia
The traditional methodology is based on a uniform model structure trained by collected centralized data, which is unlikely to capture all user patterns over different geographical areas or time periods. To tackle this challenge, we propose a geographical group-specific modeling method called GeoGrouse, which simultaneously studies the common knowledge as well as group-specific knowledge of user preferences. An automatic grouping paradigm is employed and verified based on users' geographical grouping indicators. Offline and online experiments are conducted to verify the effectiveness of our approach, and substantial business improvement is achieved.
Matrix Decomposition and Applications
In 1954, Alston S. Householder published Principles of Numerical Analysis, one of the first modern treatments on matrix decomposition that favored a (block) LU decomposition-the factorization of a matrix into the product of lower and upper triangular matrices. And now, matrix decomposition has become a core technology in machine learning, largely due to the development of the back propagation algorithm in fitting a neural network. The sole aim of this survey is to give a self-contained introduction to concepts and mathematical tools in numerical linear algebra and matrix analysis in order to seamlessly introduce matrix decomposition techniques and their applications in subsequent sections. However, we clearly realize our inability to cover all the useful and interesting results concerning matrix decomposition and given the paucity of scope to present this discussion, e.g., the separated analysis of the Euclidean space, Hermitian space, Hilbert space, and things in the complex domain. We refer the reader to literature in the field of linear algebra for a more detailed introduction to the related fields.
A new tech era quietly dawned in 2023
As wildfire activity reaches record levels, the tech integration company SAIC is developing artificial intelligence technology that can help predict when they'll happen, how to stop them, and how to keep folks safe. A long list of new products and developments made 2023 possibly the biggest year yet for artificial intelligence, with major tech companies breaking into action and everyday consumers becoming increasingly aware of the rapidly developing technology. "2023 was a banner year for AI in that we saw both investment and public interest explode," Samuel Mangold-Lenett, a staff editor at The Federalist, told Fox News Digital. "We also saw how AI can revolutionize every aspect of every major industry. From defense to finance to dating apps, AI proved it's here to stay."
RL-MPCA: A Reinforcement Learning Based Multi-Phase Computation Allocation Approach for Recommender Systems
Zhou, Jiahong, Mao, Shunhui, Yang, Guoliang, Tang, Bo, Xie, Qianlong, Lin, Lebin, Wang, Xingxing, Wang, Dong
Recommender systems aim to recommend the most suitable items to users from a large number of candidates. Their computation cost grows as the number of user requests and the complexity of services (or models) increases. Under the limitation of computation resources (CRs), how to make a trade-off between computation cost and business revenue becomes an essential question. The existing studies focus on dynamically allocating CRs in queue truncation scenarios (i.e., allocating the size of candidates), and formulate the CR allocation problem as an optimization problem with constraints. Some of them focus on single-phase CR allocation, and others focus on multi-phase CR allocation but introduce some assumptions about queue truncation scenarios. However, these assumptions do not hold in other scenarios, such as retrieval channel selection and prediction model selection. Moreover, existing studies ignore the state transition process of requests between different phases, limiting the effectiveness of their approaches. This paper proposes a Reinforcement Learning (RL) based Multi-Phase Computation Allocation approach (RL-MPCA), which aims to maximize the total business revenue under the limitation of CRs. RL-MPCA formulates the CR allocation problem as a Weakly Coupled MDP problem and solves it with an RL-based approach. Specifically, RL-MPCA designs a novel deep Q-network to adapt to various CR allocation scenarios, and calibrates the Q-value by introducing multiple adaptive Lagrange multipliers (adaptive-$\lambda$) to avoid violating the global CR constraints. Finally, experiments on the offline simulation environment and online real-world recommender system validate the effectiveness of our approach.
Performance Comparison of Session-based Recommendation Algorithms based on GNNs
Shehzad, Faisal, Jannach, Dietmar
In session-based recommendation settings, a recommender system has to base its suggestions on the user interactions that are ob served in an ongoing session. Since such sessions can consist of only a small set of interactions, various approaches based on Graph Neural Networks (GNN) were recently proposed, as they allow us to integrate various types of side information about the items in a natural way. Unfortunately, a variety of evaluation settings are used in the literature, e.g., in terms of protocols, metrics and baselines, making it difficult to assess what represents the state of the art. In this work, we present the results of an evaluation of eight recent GNN-based approaches that were published in high-quality outlets. For a fair comparison, all models are systematically tuned and tested under identical conditions using three common datasets. We furthermore include k-nearest-neighbor and sequential rules-based models as baselines, as such models have previously exhibited competitive performance results for similar settings. To our surprise, the evaluation showed that the simple models outperform all recent GNN models in terms of the Mean Reciprocal Rank, which we used as an optimization criterion, and were only outperformed in three cases in terms of the Hit Rate. Additional analyses furthermore reveal that several other factors that are often not deeply discussed in papers, e.g., random seeds, can markedly impact the performance of GNN-based models. Our results therefore (a) point to continuing issues in the community in terms of research methodology and (b) indicate that there is ample room for improvement in session-based recommendation.
RDGCL: Reaction-Diffusion Graph Contrastive Learning for Recommendation
Choi, Jeongwhan, Wi, Hyowon, Lee, Chaejeong, Cho, Sung-Bae, Lee, Dongha, Park, Noseong
Contrastive learning (CL) has emerged as a promising technique for improving recommender systems, addressing the challenge of data sparsity by leveraging self-supervised signals from raw data. Integration of CL with graph convolutional network (GCN)-based collaborative filterings (CFs) has been explored in recommender systems. However, current CL-based recommendation models heavily rely on low-pass filters and graph augmentations. In this paper, we propose a novel CL method for recommender systems called the reaction-diffusion graph contrastive learning model (RDGCL). We design our own GCN for CF based on both the diffusion, i.e., low-pass filter, and the reaction, i.e., high-pass filter, equations. Our proposed CL-based training occurs between reaction and diffusion-based embeddings, so there is no need for graph augmentations. Experimental evaluation on 6 benchmark datasets demonstrates that our proposed method outperforms state-of-the-art CL-based recommendation models. By enhancing recommendation accuracy and diversity, our method brings an advancement in CL for recommender systems.
Knowledge Graphs and Pre-trained Language Models enhanced Representation Learning for Conversational Recommender Systems
Qiu, Zhangchi, Tao, Ye, Pan, Shirui, Liew, Alan Wee-Chung
Conversational recommender systems (CRS) utilize natural language interactions and dialogue history to infer user preferences and provide accurate recommendations. Due to the limited conversation context and background knowledge, existing CRSs rely on external sources such as knowledge graphs to enrich the context and model entities based on their inter-relations. However, these methods ignore the rich intrinsic information within entities. To address this, we introduce the Knowledge-Enhanced Entity Representation Learning (KERL) framework, which leverages both the knowledge graph and a pre-trained language model to improve the semantic understanding of entities for CRS. In our KERL framework, entity textual descriptions are encoded via a pre-trained language model, while a knowledge graph helps reinforce the representation of these entities. We also employ positional encoding to effectively capture the temporal information of entities in a conversation. The enhanced entity representation is then used to develop a recommender component that fuses both entity and contextual representations for more informed recommendations, as well as a dialogue component that generates informative entity-related information in the response text. A high-quality knowledge graph with aligned entity descriptions is constructed to facilitate our study, namely the Wiki Movie Knowledge Graph (WikiMKG). The experimental results show that KERL achieves state-of-the-art results in both recommendation and response generation tasks.
Distributional Off-Policy Evaluation for Slate Recommendations
Chaudhari, Shreyas, Arbour, David, Theocharous, Georgios, Vlassis, Nikos
Recommendation strategies are typically evaluated by using previously logged data, employing off-policy evaluation methods to estimate their expected performance. However, for strategies that present users with slates of multiple items, the resulting combinatorial action space renders many of these methods impractical. Prior work has developed estimators that leverage the structure in slates to estimate the expected off-policy performance, but the estimation of the entire performance distribution remains elusive. Estimating the complete distribution allows for a more comprehensive evaluation of recommendation strategies, particularly along the axes of risk and fairness that employ metrics computable from the distribution. In this paper, we propose an estimator for the complete off-policy performance distribution for slates and establish conditions under which the estimator is unbiased and consistent. This builds upon prior work on off-policy evaluation for slates and off-policy distribution estimation in reinforcement learning. We validate the efficacy of our method empirically on synthetic data as well as on a slate recommendation simulator constructed from real-world data (MovieLens-20M). Our results show a significant reduction in estimation variance and improved sample efficiency over prior work across a range of slate structures.
Investigating the Robustness of Sequential Recommender Systems Against Training Data Perturbations
Betello, Filippo, Siciliano, Federico, Mishra, Pushkar, Silvestri, Fabrizio
Sequential Recommender Systems (SRSs) are widely employed to model user behavior over time. However, their robustness in the face of perturbations in training data remains a largely understudied yet critical issue. A fundamental challenge emerges in previous studies aimed at assessing the robustness of SRSs: the Rank-Biased Overlap (RBO) similarity is not particularly suited for this task as it is designed for infinite rankings of items and thus shows limitations in real-world scenarios. For instance, it fails to achieve a perfect score of 1 for two identical finite-length rankings. To address this challenge, we introduce a novel contribution: Finite Rank-Biased Overlap (FRBO), an enhanced similarity tailored explicitly for finite rankings. This innovation facilitates a more intuitive evaluation in practical settings. In pursuit of our goal, we empirically investigate the impact of removing items at different positions within a temporally ordered sequence. We evaluate two distinct SRS models across multiple datasets, measuring their performance using metrics such as Normalized Discounted Cumulative Gain (NDCG) and Rank List Sensitivity. Our results demonstrate that removing items at the end of the sequence has a statistically significant impact on performance, with NDCG decreasing up to 60%. Conversely, removing items from the beginning or middle has no significant effect. These findings underscore the criticality of the position of perturbed items in the training data. As we spotlight the vulnerabilities inherent in current SRSs, we fervently advocate for intensified research efforts to fortify their robustness against adversarial perturbations.