In the dynamic landscape of online businesses, recommender systems are pivotal in enhancing user experiences. While traditional approaches have relied on static supervised learning, the quest for adaptive, user-centric recommendations has led to the emergence of the formulation of contextual bandits. This tutorial investigates the contextual bandits as a powerful framework for personalized recommendations. We delve into the challenges, advanced algorithms and theories, collaborative strategies, and open challenges and future prospects within this field. Different from existing related tutorials, (1) we focus on the exploration perspective of contextual bandits to alleviate the ``Matthew Effect'' in the recommender systems, i.e., the rich get richer and the poor get poorer, concerning the popularity of items; (2) in addition to the conventional linear contextual bandits, we will also dedicated to neural contextual bandits which have emerged as an important branch in recent years, to investigate how neural networks benefit contextual bandits for personalized recommendation both empirically and theoretically; (3) we will cover the latest topic, collaborative neural contextual bandits, to incorporate both user heterogeneity and user correlations customized for recommender system; (4) we will provide and discuss the new emerging challenges and open questions for neural contextual bandits with applications in the personalized recommendation, especially for large neural models.

Recommender systems have become an essential component of many online platforms, providing personalized recommendations to users. A crucial aspect is embedding techniques that coverts the high-dimensional discrete features, such as user and item IDs, into low-dimensional continuous vectors and can enhance the recommendation performance. Applying embedding techniques captures complex entity relationships and has spurred substantial research. In this survey, we provide an overview of the recent literature on embedding techniques in recommender systems. This survey covers embedding methods like collaborative filtering, self-supervised learning, and graph-based techniques. Collaborative filtering generates embeddings capturing user-item preferences, excelling in sparse data. Self-supervised methods leverage contrastive or generative learning for various tasks. Graph-based techniques like node2vec exploit complex relationships in network-rich environments. Addressing the scalability challenges inherent to embedding methods, our survey delves into innovative directions within the field of recommendation systems. These directions aim to enhance performance and reduce computational complexity, paving the way for improved recommender systems. Among these innovative approaches, we will introduce Auto Machine Learning (AutoML), hash techniques, and quantization techniques in this survey. We discuss various architectures and techniques and highlight the challenges and future directions in these aspects. This survey aims to provide a comprehensive overview of the state-of-the-art in this rapidly evolving field and serve as a useful resource for researchers and practitioners working in the area of recommender systems.

Recommender Systems have become crucial in the modern world, commonly guiding users towards relevant content or products, and having a large influence over the decisions of users and citizens. However, ensuring transparency and user trust in these systems remains a challenge; personalized explanations have emerged as a solution, offering justifications for recommendations. Among the existing approaches for generating personalized explanations, using existing visual content created by users is a promising option to maximize transparency and user trust. State-of-the-art models that follow this approach, despite leveraging highly optimized architectures, employ surrogate learning tasks that do not efficiently model the objective of ranking images as explanations for a given recommendation; this leads to a suboptimal training process with high computational costs that may not be reduced without affecting model performance. This work presents BRIE, a novel model where we leverage Bayesian Pairwise Ranking to enhance the training process, allowing us to consistently outperform state-of-the-art models in six real-world datasets while reducing its model size by up to 64 times and its CO${_2}$ emissions by up to 75% in training and inference.

Reliability measures associated with the prediction of the machine learning models are critical to strengthening user confidence in artificial intelligence. Therefore, those models that are able to provide not only predictions, but also reliability, enjoy greater popularity. In the field of recommender systems, reliability is crucial, since users tend to prefer those recommendations that are sure to interest them, that is, high predictions with high reliabilities. In this paper, we propose Restricted Bernoulli Matrix Factorization (ResBeMF), a new algorithm aimed at enhancing the performance of classification-based collaborative filtering. The proposed model has been compared to other existing solutions in the literature in terms of prediction quality (Mean Absolute Error and accuracy scores), prediction quantity (coverage score) and recommendation quality (Mean Average Precision score). The experimental results demonstrate that the proposed model provides a good balance in terms of the quality measures used compared to other recommendation models.

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview of the used constructs and metrics in previous work, (2) discusses challenges in the context of dialogue system evaluation and (3) develops a research agenda for the future of dialogue system evaluation. We conducted a systematic review of four databases (ACL, ACM, IEEE and Web of Science), which after screening resulted in 122 studies. Those studies were carefully analysed for the constructs and methods they proposed for evaluation. We found a wide variety in both constructs and methods. Especially the operationalisation is not always clearly reported. We hope that future work will take a more critical approach to the operationalisation and specification of the used constructs. To work towards this aim, this review ends with recommendations for evaluation and suggestions for outstanding questions.

Recommender systems utilizing explicit feedback have witnessed significant advancements and widespread applications over the past years. However, generating recommendations in few-shot scenarios remains a persistent challenge. Recently, large language models (LLMs) have emerged as a promising solution for addressing natural language processing (NLP) tasks, thereby offering novel insights into tackling the few-shot scenarios encountered by explicit feedback-based recommender systems. To bridge recommender systems and LLMs, we devise a prompting template that generates user and item representations based on explicit feedback. Subsequently, we integrate these LLM-processed representations into various recommendation models to evaluate their significance across diverse recommendation tasks. Our ablation experiments and case study analysis collectively demonstrate the effectiveness of LLMs in processing explicit feedback, highlighting that LLMs equipped with generative and logical reasoning capabilities can effectively serve as a component of recommender systems to enhance their performance in few-shot scenarios. Furthermore, the broad adaptability of LLMs augments the generalization potential of recommender models, despite certain inherent constraints. We anticipate that our study can inspire researchers to delve deeper into the multifaceted dimensions of LLMs's involvement in recommender systems and contribute to the advancement of the explicit feedback-based recommender systems field.

The present-day business landscape necessitates novel methodologies that integrate intelligent technologies and tools capable of swiftly providing precise and dependable information for decision-making purposes. Contemporary society is characterized by vast amounts of accumulated data across various domains, which hold considerable potential for informing and guiding decision-making processes. However, these data are typically collected and stored by disparate and unrelated software systems, stored in diverse formats, and offer varying levels of accessibility and security. To address the challenges associated with processing such large volumes of data, organizations often rely on data analysts. Nonetheless, a significant hurdle in harnessing the benefits of accumulated data lies in the lack of direct communication between technical specialists, decision-makers, and business process analysts. To overcome this issue, the application of collaborative business intelligence (CBI) emerges as a viable solution. This research focuses on the applications of data mining and aims to model CBI processes within distributed virtual teams through the interaction of users and a CBI Virtual Assistant. The proposed virtual assistant for CBI endeavors to enhance data exploration accessibility for a wider range of users and streamline the time and effort required for data analysis. The key contributions of this study encompass: 1) a reference model representing collaborative BI, inspired by linguistic theory; 2) an approach that enables the transformation of user queries into executable commands, thereby facilitating their utilization within data exploration software; and 3) the primary workflow of a conversational agent designed for data analytics.

Ensuring fairness in Recommendation Systems (RSs) across demographic groups is critical due to the increased integration of RSs in applications such as personalized healthcare, finance, and e-commerce. Graph-based RSs play a crucial role in capturing intricate higher-order interactions among entities. However, integrating these graph models into the Federated Learning (FL) paradigm with fairness constraints poses formidable challenges as this requires access to the entire interaction graph and sensitive user information (such as gender, age, etc.) at the central server. This paper addresses the pervasive issue of inherent bias within RSs for different demographic groups without compromising the privacy of sensitive user attributes in FL environment with the graph-based model. To address the group bias, we propose F2PGNN (Fair Federated Personalized Graph Neural Network), a novel framework that leverages the power of Personalized Graph Neural Network (GNN) coupled with fairness considerations. Additionally, we use differential privacy techniques to fortify privacy protection. Experimental evaluation on three publicly available datasets showcases the efficacy of F2PGNN in mitigating group unfairness by 47% - 99% compared to the state-of-the-art while preserving privacy and maintaining the utility. The results validate the significance of our framework in achieving equitable and personalized recommendations using GNN within the FL landscape.

Session-based recommendation, which aims to predict the next item of users' interest as per an existing sequence interaction of items, has attracted growing applications of Contrastive Learning (CL) with improved user and item representations. However, these contrastive objectives: (1) serve a similar role as the cross-entropy loss while ignoring the item representation space optimisation; and (2) commonly require complicated modelling, including complex positive/negative sample constructions and extra data augmentation. In this work, we introduce Self-Contrastive Learning (SCL), which simplifies the application of CL and enhances the performance of state-of-the-art CL-based recommendation techniques. Specifically, SCL is formulated as an objective function that directly promotes a uniform distribution among item representations and efficiently replaces all the existing contrastive objective components of state-of-the-art models. Unlike previous works, SCL eliminates the need for any positive/negative sample construction or data augmentation, leading to enhanced interpretability of the item representation space and facilitating its extensibility to existing recommender systems. Through experiments on three benchmark datasets, we demonstrate that SCL consistently improves the performance of state-of-the-art models with statistical significance. Notably, our experiments show that SCL improves the performance of two best-performing models by 8.2% and 9.5% in P@10 (Precision) and 9.9% and 11.2% in MRR@10 (Mean Reciprocal Rank) on average across different benchmarks. Additionally, our analysis elucidates the improvement in terms of alignment and uniformity of representations, as well as the effectiveness of SCL with a low computational cost.

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