Artificial intelligent (AI) conversational agents hold a promising future in the field of mental health, especially in helping marginalized communities that lack access to mental health support services. It is tempting to have a 24/7 mental health companion that can be accessed anywhere using mobile phones to provide therapist-like advice. Yet, caution should be taken, and studies around their feasibility need to be surveyed. Before adopting such a rapidly changing technology, studies on its feasibility should be explored, summarized, and synthesized to gain a solid understanding of the status quo and to enable us to build a framework that can guide us throughout the development and deployment processes. Different perspectives must be considered when investigating the feasibility of AI conversational agents, including the mental healthcare professional perspective. The literature can provide insights into their perspectives in terms of opportunities, concerns, and implications. Mental health professionals, the subject-matter experts in this field, have their points of view that should be understood and considered. This systematic literature review will explore mental health practitioners' attitudes toward AI conversational agents and the factors that affect their adoption and recommendation of the technology to augment their services and treatments. The TAM3 Framework will be the lens through which this systematic literature review will be conducted.

Recommender systems play a central role in numerous real-life applications, yet evaluating their performance remains a significant challenge due to the gap between offline metrics and online behaviors. Given the scarcity and limits (e.g., privacy issues) of real user data, we introduce SimUSER, an agent framework that serves as believable and cost-effective human proxies. SimUSER first identifies self-consistent personas from historical data, enriching user profiles with unique backgrounds and personalities. Then, central to this evaluation are users equipped with persona, memory, perception, and brain modules, engaging in interactions with the recommender system. SimUSER exhibits closer alignment with genuine humans than prior work, both at micro and macro levels. Additionally, we conduct insightful experiments to explore the effects of thumbnails on click rates, the exposure effect, and the impact of reviews on user engagement. Finally, we refine recommender system parameters based on offline A/B test results, resulting in improved user engagement in the real world.

Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic user interactions. However, a key challenge remains in understanding how personality traits shape conversational recommendation outcomes. Psychological evidence highlights the influence of personality traits on user interaction behaviors. To address this, we introduce an LLM-based personality-aware user simulation for CRSs (PerCRS). The user agent induces customizable personality traits and preferences, while the system agent possesses the persuasion capability to simulate realistic interaction in CRSs. We incorporate multi-aspect evaluation to ensure robustness and conduct extensive analysis from both user and system perspectives. Experimental results demonstrate that state-of-the-art LLMs can effectively generate diverse user responses aligned with specified personality traits, thereby prompting CRSs to dynamically adjust their recommendation strategies. Our experimental analysis offers empirical insights into the impact of personality traits on the outcomes of conversational recommender systems.

The fast development of Large Language Models (LLMs) offers growing opportunities to further improve sequential recommendation systems. Yet for some practitioners, integrating LLMs to their existing base recommendation systems raises questions about model interpretability, transparency and related safety. To partly alleviate challenges from these questions, we propose guided embedding refinement, a method that carries out a guided and interpretable usage of LLM to enhance the embeddings associated with the base recommendation system. Instead of directly using LLMs as the backbone of sequential recommendation systems, we utilize them as auxiliary tools to emulate the sales logic of recommendation and generate guided embeddings that capture domain-relevant semantic information on interpretable attributes. Benefiting from the strong generalization capabilities of the guided embedding, we construct refined embedding by using the guided embedding and reduced-dimension version of the base embedding. We then integrate the refined embedding into the recommendation module for training and inference. A range of numerical experiments demonstrate that guided embedding is adaptable to various given existing base embedding models, and generalizes well across different recommendation tasks. The numerical results show that the refined embedding not only improves recommendation performance, achieving approximately $10\%$ to $50\%$ gains in Mean Reciprocal Rank (MRR), Recall rate, and Normalized Discounted Cumulative Gain (NDCG), but also enhances interpretability, as evidenced by case studies.

In various networks and mobile applications, users are highly susceptible to attribute inference attacks, with particularly prevalent occurrences in recommender systems. Attackers exploit partially exposed user profiles in recommendation models, such as user embeddings, to infer private attributes of target users, such as gender and political views. The goal of defenders is to mitigate the effectiveness of these attacks while maintaining recommendation performance. Most existing defense methods, such as differential privacy and attribute unlearning, focus on post-training settings, which limits their capability of utilizing training data to preserve recommendation performance. Although adversarial training extends defenses to in-training settings, it often struggles with convergence due to unstable training processes. In this paper, we propose RAID, an in-training defense method against attribute inference attacks in recommender systems. In addition to the recommendation objective, we define a defensive objective to ensure that the distribution of protected attributes becomes independent of class labels, making users indistinguishable from attribute inference attacks. Specifically, this defensive objective aims to solve a constrained Wasserstein barycenter problem to identify the centroid distribution that makes the attribute indistinguishable while complying with recommendation performance constraints. To optimize our proposed objective, we use optimal transport to align users with the centroid distribution. We conduct extensive experiments on four real-world datasets to evaluate RAID. The experimental results validate the effectiveness of RAID and demonstrate its significant superiority over existing methods in multiple aspects.

Influence Maximization (IM) in temporal graphs focuses on identifying influential "seeds" that are pivotal for maximizing network expansion. We advocate defining these seeds through Influence Propagation Paths (IPPs), which is essential for scaling up the network. Our focus lies in efficiently labeling IPPs and accurately predicting these seeds, while addressing the often-overlooked cold-start issue prevalent in temporal networks. Our strategy introduces a motif-based labeling method and a tensorized Temporal Graph Network (TGN) tailored for multi-relational temporal graphs, bolstering prediction accuracy and computational efficiency. Moreover, we augment cold-start nodes with new neighbors from historical data sharing similar IPPs. The recommendation system within an online team-based gaming environment presents subtle impact on the social network, forming multi-relational (i.e., weak and strong) temporal graphs for our empirical IM study. We conduct offline experiments to assess prediction accuracy and model training efficiency, complemented by online A/B testing to validate practical network growth and the effectiveness in addressing the cold-start issue.

Recommending items to users has long been a fundamental task, and studies have tried to improve it ever since. Most well-known models commonly employ representation learning to map users and items into a unified embedding space for matching assessment. These approaches have primary limitations, especially when dealing with explicit feedback and sparse data contexts. Two primary limitations are their proneness to overfitting and failure to incorporate epistemic uncertainty in predictions. To address these problems, we propose a novel Bayesian Deep Ensemble Collaborative Filtering method named BDECF. To improve model generalization and quality, we utilize Bayesian Neural Networks, which incorporate uncertainty within their weight parameters. In addition, we introduce a new interpretable non-linear matching approach for the user and item embeddings, leveraging the advantages of the attention mechanism. Furthermore, we endorse the implementation of an ensemble-based supermodel to generate more robust and reliable predictions, resulting in a more complete model. Empirical evaluation through extensive experiments and ablation studies across a range of publicly accessible real-world datasets with differing sparsity characteristics confirms our proposed method's effectiveness and the importance of its components.

This paper introduces a cutting-edge method for enhancing recommender systems through the integration of generative self-supervised learning (SSL) with a Residual Graph Transformer. Our approach emphasizes the importance of superior data enhancement through the use of pertinent pretext tasks, automated through rationale-aware SSL to distill clear ways of how users and items interact. The Residual Graph Transformer incorporates a topology-aware transformer for global context and employs residual connections to improve graph representation learning. Additionally, an auto-distillation process refines self-supervised signals to uncover consistent collaborative rationales. Experimental evaluations on multiple datasets demonstrate that our approach consistently outperforms baseline methods.

In this paper, we present Roamify, an Artificial Intelligence powered travel assistant that aims to ease the process of travel planning. We have tested and used multiple Large Language Models like Llama and T5 to generate personalised itineraries per user preferences. Results from user surveys highlight the preference for AI powered mediums over existing methods to help in travel planning across all user age groups. These results firmly validate the potential need of such a travel assistant. We highlight the two primary design considerations for travel assistance: D1) incorporating a web-scraping method to gather up-to-date news articles about destinations from various blog sources, which significantly improves our itinerary suggestions, and D2) utilising user preferences to create customised travel experiences along with a recommendation system which changes the itinerary according to the user needs. Our findings suggest that Roamify has the potential to improve and simplify how users across multiple age groups plan their travel experiences.

Large language model-based agents are becoming increasingly popular as a low-cost mechanism to provide personalized, conversational advice, and have demonstrated impressive capabilities in relatively simple scenarios, such as movie recommendations. But how do these agents perform in complex high-stakes domains, where domain expertise is essential and mistakes carry substantial risk? This paper investigates the effectiveness of LLM-advisors in the finance domain, focusing on three distinct challenges: (1) eliciting user preferences when users themselves may be unsure of their needs, (2) providing personalized guidance for diverse investment preferences, and (3) leveraging advisor personality to build relationships and foster trust. Via a lab-based user study with 64 participants, we show that LLM-advisors often match human advisor performance when eliciting preferences, although they can struggle to resolve conflicting user needs. When providing personalized advice, the LLM was able to positively influence user behavior, but demonstrated clear failure modes. Our results show that accurate preference elicitation is key, otherwise, the LLM-advisor has little impact, or can even direct the investor toward unsuitable assets. More worryingly, users appear insensitive to the quality of advice being given, or worse these can have an inverse relationship. Indeed, users reported a preference for and increased satisfaction as well as emotional trust with LLMs adopting an extroverted persona, even though those agents provided worse advice.