This paper introduces a reinforcement learning (RL) platform that enhances end-to-end user journeys in healthcare digital tools through personalization. We explore a case study with SwipeRx, the most popular all-in-one app for pharmacists in Southeast Asia, demonstrating how the platform can be used to personalize and adapt user experiences. Our RL framework is tested through a series of experiments with product recommendations tailored to each pharmacy based on real-time information on their purchasing history and in-app engagement, showing a significant increase in basket size. By integrating adaptive interventions into existing mobile health solutions and enriching user journeys, our platform offers a scalable solution to improve pharmaceutical supply chain management, health worker capacity building, and clinical decision and patient care, ultimately contributing to better healthcare outcomes.

Federated Learning (FL) promises better privacy guarantees for individuals' data when machine learning models are collaboratively trained. When an FL participant exercises its right to be forgotten, i.e., to detach from the FL framework it has participated and to remove its past contributions to the global model, the FL solution should perform all the necessary steps to make it possible without sacrificing the overall performance of the global model, which is not supported in state-of-the-art related solutions nowadays. In this paper, we propose FedQUIT, a novel algorithm that uses knowledge distillation to scrub the contribution of the forgetting data from an FL global model while preserving its generalization ability. FedQUIT directly works on clients' devices and does not require sharing additional information if compared with a regular FL process, nor does it assume the availability of publicly available proxy data. Our solution is efficient, effective, and applicable in both centralized and federated settings. Our experimental results show that, on average, FedQUIT requires less than 2.5% additional communication rounds to recover generalization performances after unlearning, obtaining a sanitized global model whose predictions are comparable to those of a global model that has never seen the data to be forgotten.

Recommender systems embody significant commercial value and represent crucial intellectual property. However, the integrity of these systems is constantly challenged by malicious actors seeking to steal their underlying models. Safeguarding against such threats is paramount to upholding the rights and interests of the model owner. While model watermarking has emerged as a potent defense mechanism in various domains, its direct application to recommender systems remains unexplored and non-trivial. In this paper, we address this gap by introducing Autoregressive Out-of-distribution Watermarking (AOW), a novel technique tailored specifically for recommender systems. Our approach entails selecting an initial item and querying it through the oracle model, followed by the selection of subsequent items with small prediction scores. This iterative process generates a watermark sequence autoregressively, which is then ingrained into the model's memory through training. To assess the efficacy of the watermark, the model is tasked with predicting the subsequent item given a truncated watermark sequence. Through extensive experimentation and analysis, we demonstrate the superior performance and robust properties of AOW. Notably, our watermarking technique exhibits high-confidence extraction capabilities and maintains effectiveness even in the face of distillation and fine-tuning processes.

The widespread use of the internet has led to an overwhelming amount of data, which has resulted in the problem of information overload. Recommender systems have emerged as a solution to this problem by providing personalized recommendations to users based on their preferences and historical data. However, as recommendation models become increasingly complex, finding the best hyperparameter combination for different models has become a challenge. The high-dimensional hyperparameter search space poses numerous challenges for researchers, and failure to disclose hyperparameter settings may impede the reproducibility of research results. In this paper, we investigate the Top-N implicit recommendation problem and focus on optimizing the benchmark recommendation algorithm commonly used in comparative experiments using hyperparameter optimization algorithms. We propose a research methodology that follows the principles of a fair comparison, employing seven types of hyperparameter search algorithms to fine-tune six common recommendation algorithms on three datasets. We have identified the most suitable hyperparameter search algorithms for various recommendation algorithms on different types of datasets as a reference for later study. This study contributes to algorithmic research in recommender systems based on hyperparameter optimization, providing a fair basis for comparison.

Recommendation systems now pervade the digital world, ranging from advertising to entertainment. However, it remains challenging to implement effective recommendation systems in the physical world, such as in mobility or health. This work focuses on a key challenge: in the physical world, it is often easy for the user to opt out of taking any recommendation if they are not to her liking, and to fall back to her baseline behavior. It is thus crucial in cyber-physical recommendation systems to operate with an interaction model that is aware of such user behavior, lest the user abandon the recommendations altogether. This paper thus introduces the Nah Bandit, a tongue-in-cheek reference to describe a Bandit problem where users can say `nah' to the recommendation and opt for their preferred option instead. As such, this problem lies in between a typical bandit setup and supervised learning. We model the user non-compliance by parameterizing an anchoring effect of recommendations on users. We then propose the Expert with Clustering (EWC) algorithm, a hierarchical approach that incorporates feedback from both recommended and non-recommended options to accelerate user preference learning. In a recommendation scenario with $N$ users, $T$ rounds per user, and $K$ clusters, EWC achieves a regret bound of $O(N\sqrt{T\log K} + NT)$, achieving superior theoretical performance in the short term compared to LinUCB algorithm. Experimental results also highlight that EWC outperforms both supervised learning and traditional contextual bandit approaches. This advancement reveals that effective use of non-compliance feedback can accelerate preference learning and improve recommendation accuracy. This work lays the foundation for future research in Nah Bandit, providing a robust framework for more effective recommendation systems.

A good understanding of player preferences is crucial for increasing content relevancy, especially in mobile games. This paper illustrates the use of attentive models for producing item recommendations in a mobile game scenario. The methodology comprises a combination of supervised and unsupervised approaches to create user-level recommendations while introducing a novel scale-invariant approach to the prediction. The methodology is subsequently applied to a bundle recommendation in Candy Crush Saga. The strategy of deployment, maintenance, and monitoring of ML models that are scaled up to serve millions of users is presented, along with the best practices and design patterns adopted to minimize technical debt typical of ML systems. The recommendation approach is evaluated both offline and online, with a focus on understanding the increase in engagement, click- and take rates, novelty effects, recommendation diversity, and the impact of degenerate feedback loops. We have demonstrated that the recommendation enhances user engagement by 30% concerning click rate and by more than 40% concerning take rate. In addition, we empirically quantify the diminishing effects of recommendation accuracy on user engagement.

Scalability is a major challenge in modern recommender systems. In sequential recommendations, full Cross-Entropy (CE) loss achieves state-of-the-art recommendation quality but consumes excessive GPU memory with large item catalogs, limiting its practicality. Using a GPU-efficient locality-sensitive hashing-like algorithm for approximating large tensor of logits, this paper introduces a novel RECE (REduced Cross-Entropy) loss. RECE significantly reduces memory consumption while allowing one to enjoy the state-of-the-art performance of full CE loss. Experimental results on various datasets show that RECE cuts training peak memory usage by up to 12 times compared to existing methods while retaining or exceeding performance metrics of CE loss. The approach also opens up new possibilities for large-scale applications in other domains.

Slate recommendation is a technique commonly used on streaming platforms and e-commerce sites to present multiple items together. A significant challenge with slate recommendation is managing the complex combinatorial choice space. Traditional methods often simplify this problem by assuming users engage with only one item at a time. However, this simplification does not reflect the reality, as users often interact with multiple items simultaneously. In this paper, we address the general slate recommendation problem, which accounts for simultaneous engagement with multiple items. We propose a generative approach using Diffusion Models, leveraging their ability to learn structures in high-dimensional data. Our model generates high-quality slates that maximize user satisfaction by overcoming the challenges of the combinatorial choice space. Furthermore, our approach enhances the diversity of recommendations. Extensive offline evaluations on applications such as music playlist generation and e-commerce bundle recommendations show that our model outperforms state-of-the-art baselines in both relevance and diversity.

Bundle recommendation aims to enhance business profitability and user convenience by suggesting a set of interconnected items. In real-world scenarios, leveraging the impact of asymmetric item affiliations is crucial for effective bundle modeling and understanding user preferences. To address this, we present BunCa, a novel bundle recommendation approach employing item-level causation-enhanced multi-view learning. BunCa provides comprehensive representations of users and bundles through two views: the Coherent View, leveraging the Multi-Prospect Causation Network for causation-sensitive relations among items, and the Cohesive View, employing LightGCN for information propagation among users and bundles. Modeling user preferences and bundle construction combined from both views ensures rigorous cohesion in direct user-bundle interactions through the Cohesive View and captures explicit intents through the Coherent View. Simultaneously, the integration of concrete and discrete contrastive learning optimizes the consistency and self-discrimination of multi-view representations. Extensive experiments with BunCa on three benchmark datasets demonstrate the effectiveness of this novel research and validate our hypothesis.

Recent advancements in sequential modeling applied to Electronic Health Records (EHR) have greatly influenced prescription recommender systems. While the recent literature on drug recommendation has shown promising performance, the study of discovering a diversity of coexisting temporal relationships at the level of medical codes over consecutive visits remains less explored. The goal of this study can be motivated from two perspectives. First, there is a need to develop a sophisticated sequential model capable of disentangling the complex relationships across sequential visits. Second, it is crucial to establish multiple and diverse health profiles for the same patient to ensure a comprehensive consideration of different medical intents in drug recommendation. To achieve this goal, we introduce Attentive Recommendation with Contrasted Intents (ARCI), a multi-level transformer-based method designed to capture the different but coexisting temporal paths across a shared sequence of visits. Specifically, we propose a novel intent-aware method with contrastive learning, that links specialized medical intents of the patients to the transformer heads for extracting distinct temporal paths associated with different health profiles. We conducted experiments on two real-world datasets for the prescription recommendation task using both ranking and classification metrics. Our results demonstrate that ARCI has outperformed the state-of-the-art prescription recommendation methods and is capable of providing interpretable insights for healthcare practitioners.