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 Personal Assistant Systems


Improved Diversity-Promoting Collaborative Metric Learning for Recommendation

arXiv.org Artificial Intelligence

Collaborative Metric Learning (CML) has recently emerged as a popular method in recommendation systems (RS), closing the gap between metric learning and collaborative filtering. Following the convention of RS, existing practices exploit unique user representation in their model design. This paper focuses on a challenging scenario where a user has multiple categories of interests. Under this setting, the unique user representation might induce preference bias, especially when the item category distribution is imbalanced. To address this issue, we propose a novel method called \textit{Diversity-Promoting Collaborative Metric Learning} (DPCML), with the hope of considering the commonly ignored minority interest of the user. The key idea behind DPCML is to introduce a set of multiple representations for each user in the system where users' preference toward an item is aggregated by taking the minimum item-user distance among their embedding set. Specifically, we instantiate two effective assignment strategies to explore a proper quantity of vectors for each user. Meanwhile, a \textit{Diversity Control Regularization Scheme} (DCRS) is developed to accommodate the multi-vector representation strategy better. Theoretically, we show that DPCML could induce a smaller generalization error than traditional CML. Furthermore, we notice that CML-based approaches usually require \textit{negative sampling} to reduce the heavy computational burden caused by the pairwise objective therein. In this paper, we reveal the fundamental limitation of the widely adopted hard-aware sampling from the One-Way Partial AUC (OPAUC) perspective and then develop an effective sampling alternative for the CML-based paradigm. Finally, comprehensive experiments over a range of benchmark datasets speak to the efficacy of DPCML. Code are available at \url{https://github.com/statusrank/LibCML}.


TRACE: Transformer-based user Representations from Attributed Clickstream Event sequences

arXiv.org Artificial Intelligence

For users navigating travel e-commerce websites, the process of researching products and making a purchase often results in intricate browsing patterns that span numerous sessions over an extended period of time. The resulting clickstream data chronicle these user journeys and present valuable opportunities to derive insights that can significantly enhance personalized recommendations. We introduce TRACE, a novel transformer-based approach tailored to generate rich user embeddings from live multi-session clickstreams for real-time recommendation applications. Prior works largely focus on single-session product sequences, whereas TRACE leverages site-wide page view sequences spanning multiple user sessions to model long-term engagement. Employing a multi-task learning framework, TRACE captures comprehensive user preferences and intents distilled into low-dimensional representations. We demonstrate TRACE's superior performance over vanilla transformer and LLM-style architectures through extensive experiments on a large-scale travel e-commerce dataset of real user journeys, where the challenges of long page-histories and sparse targets are particularly prevalent. Visualizations of the learned embeddings reveal meaningful clusters corresponding to latent user states and behaviors, highlighting TRACE's potential to enhance recommendation systems by capturing nuanced user interactions and preferences


An Enhanced Batch Query Architecture in Real-time Recommendation

arXiv.org Artificial Intelligence

In industrial recommendation systems on websites and apps, it is essential to recall and predict top-n results relevant to user interests from a content pool of billions within milliseconds. To cope with continuous data growth and improve real-time recommendation performance, we have designed and implemented a high-performance batch query architecture for real-time recommendation systems. Our contributions include optimizing hash structures with a cacheline-aware probing method to enhance coalesced hashing, as well as the implementation of a hybrid storage key-value service built upon it. Our experiments indicate this approach significantly surpasses conventional hash tables in batch query throughput, achieving up to 90% of the query throughput of random memory access when incorporating parallel optimization. The support for NVMe, integrating two-tier storage for hot and cold data, notably reduces resource consumption. Additionally, the system facilitates dynamic updates, automated sharding of attributes and feature embedding tables, and introduces innovative protocols for consistency in batch queries, thereby enhancing the effectiveness of real-time incremental learning updates. This architecture has been deployed and in use in the bilibili recommendation system for over a year, a video content community with hundreds of millions of users, supporting 10x increase in model computation with minimal resource growth, improving outcomes while preserving the system's real-time performance.


PSLF: A PID Controller-incorporated Second-order Latent Factor Analysis Model for Recommender System

arXiv.org Artificial Intelligence

Abstract--A second-order-based latent factor (SLF) analysis model demonstrates superior performance in graph representation learning, particularly for high-dimensional and incomplete (HDI) interaction data, by incorporating the curvature information of the loss landscape. However, its objective function is commonly bi-linear and non-convex, causing the SLF model to suffer from a low convergence rate. To address this issue, this paper proposes a PID controller-incorporated SLF (PSLF) model, leveraging two key strategies: a) refining learning error estimation by incorporating the PID controller principles, and b) acquiring second-order information insights through Hessian-vector products. Experimental results on multiple HDI datasets indicate that the proposed PSLF model outperforms four state-of-the-art latent factor models based on advanced optimizers regarding convergence rates and generalization performance. In a recommender system, each user and item interaction can be labeled as a rating, describing the user's preference for an item.


Help! I Found My Happily Married Mom's Profile on a BDSM Dating Site.

Slate

In this episode, Nadira Goffe (Slate culture writer) joins Prudie (Jenée Desmond-Harris) to answer letters from readers about what to do when your girlfriend refuses to return library books in the name of self-love, whether it's worth admitting to your partner that you sometimes break your not-so-strict vegan diet for convenience sake, if you need to tell your dad that you caught your mom on a BDSM dating site, and how to prepare for a visit from parents you are sure will body-shame you. Subscribe to Slate Plus to immediately unlock weekly bonus episodes. Subscribe now on Apple Podcasts by clicking "Try Free" at the top of our show page. Or, visit slate.com/prudie-plus to get access wherever you listen. This podcast is produced by Se'era Spragley Ricks, Daisy Rosario, and Jenée Desmond-Harris, with help from Maura Currie and Anuli Ononye.


Bridging User Dynamics: Transforming Sequential Recommendations with Schr\"odinger Bridge and Diffusion Models

arXiv.org Artificial Intelligence

Sequential recommendation has attracted increasing attention due to its ability to accurately capture the dynamic changes in user interests. We have noticed that generative models, especially diffusion models, which have achieved significant results in fields like image and audio, hold considerable promise in the field of sequential recommendation. However, existing sequential recommendation methods based on diffusion models are constrained by a prior distribution limited to Gaussian distribution, hindering the possibility of introducing user-specific information for each recommendation and leading to information loss. To address these issues, we introduce the Schr\"odinger Bridge into diffusion-based sequential recommendation models, creating the SdifRec model. This allows us to replace the Gaussian prior of the diffusion model with the user's current state, directly modeling the process from a user's current state to the target recommendation. Additionally, to better utilize collaborative information in recommendations, we propose an extended version of SdifRec called con-SdifRec, which utilizes user clustering information as a guiding condition to further enhance the posterior distribution. Finally, extensive experiments on multiple public benchmark datasets have demonstrated the effectiveness of SdifRec and con-SdifRec through comparison with several state-of-the-art methods. Further in-depth analysis has validated their efficiency and robustness.


Towards Empathetic Conversational Recommender Systems

arXiv.org Artificial Intelligence

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches, trained on benchmark datasets, assume that the standard items and responses in these benchmarks are optimal. However, they overlook that users may express negative emotions with the standard items and may not feel emotionally engaged by the standard responses. This issue leads to a tendency to replicate the logic of recommenders in the dataset instead of aligning with user needs. To remedy this misalignment, we introduce empathy within a CRS. With empathy we refer to a system's ability to capture and express emotions. We propose an empathetic conversational recommender (ECR) framework. ECR contains two main modules: emotion-aware item recommendation and emotion-aligned response generation. Specifically, we employ user emotions to refine user preference modeling for accurate recommendations. To generate human-like emotional responses, ECR applies retrieval-augmented prompts to fine-tune a pre-trained language model aligning with emotions and mitigating hallucination. To address the challenge of insufficient supervision labels, we enlarge our empathetic data using emotion labels annotated by large language models and emotional reviews collected from external resources. We propose novel evaluation metrics to capture user satisfaction in real-world CRS scenarios. Our experiments on the ReDial dataset validate the efficacy of our framework in enhancing recommendation accuracy and improving user satisfaction.


Exploring User Acceptance Of Portable Intelligent Personal Assistants: A Hybrid Approach Using PLS-SEM And fsQCA

arXiv.org Artificial Intelligence

This research explores the factors driving user acceptance of Rabbit R1, a newly developed portable intelligent personal assistant (PIPA) that aims to redefine user interaction and control. The study extends the technology acceptance model (TAM) by incorporating artificial intelligence-specific factors (conversational intelligence, task intelligence, and perceived naturalness), user interface design factors (simplicity in information design and visual aesthetics), and user acceptance and loyalty. Using a purposive sampling method, we gathered data from 824 users in the US and analyzed the sample through partial least squares structural equation modeling (PLS-SEM) and fuzzy set qualitative comparative analysis (fsQCA). The findings reveal that all hypothesized relationships, including both direct and indirect effects, are supported. Additionally, fsQCA supports the PLS-SEM findings and identifies three configurations leading to high and low user acceptance. This research enriches the literature and provides valuable insights for system designers and marketers of PIPAs, guiding strategic decisions to foster widespread adoption and long-term engagement.


Transformers Meet ACT-R: Repeat-Aware and Sequential Listening Session Recommendation

arXiv.org Artificial Intelligence

Music streaming services often leverage sequential recommender systems to predict the best music to showcase to users based on past sequences of listening sessions. Nonetheless, most sequential recommendation methods ignore or insufficiently account for repetitive behaviors. This is a crucial limitation for music recommendation, as repeatedly listening to the same song over time is a common phenomenon that can even change the way users perceive this song. In this paper, we introduce PISA (Psychology-Informed Session embedding using ACT-R), a session-level sequential recommender system that overcomes this limitation. PISA employs a Transformer architecture learning embedding representations of listening sessions and users using attention mechanisms inspired by Anderson's ACT-R (Adaptive Control of Thought-Rational), a cognitive architecture modeling human information access and memory dynamics. This approach enables us to capture dynamic and repetitive patterns from user behaviors, allowing us to effectively predict the songs they will listen to in subsequent sessions, whether they are repeated or new ones. We demonstrate the empirical relevance of PISA using both publicly available listening data from Last.fm and proprietary data from Deezer, a global music streaming service, confirming the critical importance of repetition modeling for sequential listening session recommendation. Along with this paper, we publicly release our proprietary dataset to foster future research in this field, as well as the source code of PISA to facilitate its future use.


Do Recommender Systems Promote Local Music? A Reproducibility Study Using Music Streaming Data

arXiv.org Artificial Intelligence

This paper examines the influence of recommender systems on local music representation, discussing prior findings from an empirical study on the LFM-2b public dataset. This prior study argued that different recommender systems exhibit algorithmic biases shifting music consumption either towards or against local content. However, LFM-2b users do not reflect the diverse audience of music streaming services. To assess the robustness of this study's conclusions, we conduct a comparative analysis using proprietary listening data from a global music streaming service, which we publicly release alongside this paper. We observe significant differences in local music consumption patterns between our dataset and LFM-2b, suggesting that caution should be exercised when drawing conclusions on local music based solely on LFM-2b. Moreover, we show that the algorithmic biases exhibited in the original work vary in our dataset, and that several unexplored model parameters can significantly influence these biases and affect the study's conclusion on both datasets. Finally, we discuss the complexity of accurately labeling local music, emphasizing the risk of misleading conclusions due to unreliable, biased, or incomplete labels. To encourage further research and ensure reproducibility, we have publicly shared our dataset and code.