Machine-learning based generation of process models from natural language text process descriptions provides a solution for the time-intensive and expensive process discovery phase. Many organizations have to carry out this phase, before they can utilize business process management and its benefits. Yet, research towards this is severely restrained by an apparent lack of large and high-quality datasets. This lack of data can be attributed to, among other things, an absence of proper tool assistance for dataset creation, resulting in high workloads and inferior data quality. We explore two assistance features to support dataset creation, a recommendation system for identifying process information in the text and visualization of the current state of already identified process information as a graphical business process model. A controlled user study with 31 participants shows that assisting dataset creators with recommendations lowers all aspects of workload, up to $-51.0\%$, and significantly improves annotation quality, up to $+38.9\%$. We make all data and code available to encourage further research on additional novel assistance strategies.

Public opinion on recommender systems has become increasingly wary in recent years. In line with this trend, lawmakers have also started to become more critical of such systems, resulting in the introduction of new laws focusing on aspects such as privacy, fairness, and explainability for recommender systems and AI at large. These concepts are especially crucial in high-risk domains such as recruitment. In recruitment specifically, decisions carry substantial weight, as the outcomes can significantly impact individuals' careers and companies' success. Additionally, there is a need for a multi-stakeholder approach, as these systems are used by job seekers, recruiters, and companies simultaneously, each with its own requirements and expectations. In this paper, I summarize my current research on the topic of explainable, multi-stakeholder job recommender systems and set out a number of future research directions.

Recommender systems are designed to suggest items based on user preferences, helping users navigate the vast amount of information available on the internet. Given the overwhelming content, outlier detection has emerged as a key research area in recommender systems. It involves identifying unusual or suspicious patterns in user behavior. However, existing studies in this field face several challenges, including the limited universality of algorithms, difficulties in selecting users, and a lack of optimization. In this paper, we propose an approach that addresses these challenges by employing various clustering algorithms. Specifically, we utilize a user-user matrix-based clustering technique to detect outliers. By constructing a user-user matrix, we can identify suspicious users in the system. Both local and global outliers are detected to ensure comprehensive analysis. Our experimental results demonstrate that this approach significantly improves the accuracy of outlier detection in recommender systems.

The RecSys Challenge 2024 aims to advance news recommendation by addressing both the technical and normative challenges inherent in designing effective and responsible recommender systems for news publishing. This paper describes the challenge, including its objectives, problem setting, and the dataset provided by the Danish news publishers Ekstra Bladet and JP/Politikens Media Group ("Ekstra Bladet"). The challenge explores the unique aspects of news recommendation, such as modeling user preferences based on behavior, accounting for the influence of the news agenda on user interests, and managing the rapid decay of news items. Additionally, the challenge embraces normative complexities, investigating the effects of recommender systems on news flow and their alignment with editorial values. We summarize the challenge setup, dataset characteristics, and evaluation metrics. Finally, we announce the winners and highlight their contributions. The dataset is available at: https://recsys.eb.dk.

We develop and evaluate neural architectures to model the user behavior in recommender systems (RS) inspired by click models for Web search but going beyond standard click models. Proposed architectures include recurrent networks, Transformer-based models that alleviate the quadratic complexity of self-attention, adversarial and hierarchical architectures. Our models outperform baselines on the ContentWise and RL4RS datasets and can be used in RS simulators to model user response for RS evaluation and pretraining.

The rapid development of Large Language Models (LLMs) creates new opportunities for recommender systems, especially by exploiting the side information (e.g., descriptions and analyses of items) generated by these models. However, aligning this side information with collaborative information from historical interactions poses significant challenges. The inherent biases within LLMs can skew recommendations, resulting in distorted and potentially unfair user experiences. On the other hand, propensity bias causes side information to be aligned in such a way that it often tends to represent all inputs in a low-dimensional subspace, leading to a phenomenon known as dimensional collapse, which severely restricts the recommender system's ability to capture user preferences and behaviours. To address these issues, we introduce a novel framework named Counterfactual LLM Recommendation (CLLMR). Specifically, we propose a spectrum-based side information encoder that implicitly embeds structural information from historical interactions into the side information representation, thereby circumventing the risk of dimension collapse. Furthermore, our CLLMR approach explores the causal relationships inherent in LLM-based recommender systems. By leveraging counterfactual inference, we counteract the biases introduced by LLMs. Extensive experiments demonstrate that our CLLMR approach consistently enhances the performance of various recommender models.

We propose a domain-adapted reward model that works alongside an Offline A/B testing system for evaluating ranking models. This approach effectively measures reward for ranking model changes in large-scale Ads recommender systems, where model-free methods like IPS are not feasible. Our experiments demonstrate that the proposed technique outperforms both the vanilla IPS method and approaches using non-generalized reward models.

The impact of social media on critical issues such as echo chambers needs to be addressed, as these phenomena can have disruptive consequences for our society. Traditional research often oversimplifies emotional tendencies and opinion evolution into numbers and formulas, neglecting that news and communication are conveyed through text, which limits these approaches. Hence, in this work, we propose an LLM-based simulation for the social opinion network to evaluate and counter polarization phenomena. We first construct three typical network structures to simulate different characteristics of social interactions. Then, agents interact based on recommendation algorithms and update their strategies through reasoning and analysis. By comparing these interactions with the classic Bounded Confidence Model (BCM), the Friedkin Johnsen (FJ) model, and using echo chamber-related indices, we demonstrate the effectiveness of our framework in simulating opinion dynamics and reproducing phenomena such as opinion polarization and echo chambers. We propose two mitigation methods, active and passive nudges, that can help reduce echo chambers, specifically within language-based simulations. We hope our work will offer valuable insights and guidance for social polarization mitigation.

Sequential recommendation tasks, which aim to predict the next item a user will interact with, typically rely on models trained solely on historical data. However, in real-world scenarios, user behavior can fluctuate in the long interaction sequences, and training data may be limited to model this dynamics. To address this, Test-Time Training (TTT) offers a novel approach by using self-supervised learning during inference to dynamically update model parameters. This allows the model to adapt to new user interactions in real-time, leading to more accurate recommendations. In this paper, we propose TTT4Rec, a sequential recommendation framework that integrates TTT to better capture dynamic user behavior. By continuously updating model parameters during inference, TTT4Rec is particularly effective in scenarios where user interaction sequences are long, training data is limited, or user behavior is highly variable. We evaluate TTT4Rec on three widely-used recommendation datasets, demonstrating that it achieves performance on par with or exceeding state-of-the-art models. The codes are available at https://github.com/ZhaoqiZachYang/TTT4Rec.

Goal-directed interactive agents, which autonomously complete tasks through interactions with their environment, can assist humans in various domains of their daily lives. Recent advances in large language models (LLMs) led to a surge of new, more and more challenging tasks to evaluate such agents. To properly contextualize performance across these tasks, it is imperative to understand the different challenges they pose to agents. To this end, this survey compiles relevant tasks and environments for evaluating goal-directed interactive agents, structuring them along dimensions relevant for understanding current obstacles. An up-to-date compilation of relevant resources can be found on our project website: https://coli-saar.github.io/interactive-agents.