To enhance the quality and consistency of its customer- support organization, Reuters embarked on a global knowledge development and reuse project. The system supports 38 Reuter products worldwide. This article presents a case study of Reuter experience in putting a global knowledge organization in place, building knowledge bases at multiple distributed sites, deploying these knowledge bases in multiple sites around the world, and maintaining and enhancing knowledge bases within a global organizational framework. This project is the first to address issues in multicountry knowledge development and maintenance and multicountry knowledge deployment.

This article is a reflection on the goals and focus of the Innovative Applications of Artificial Intelligence (IAAI) Conference. The author begins with an historical review of the conference. He then goes on to discuss the role of the IAAI conference, including an examination of the relationship between AI scientific research and the application of AI technology. He concludes with a presentation of the new vision for the IAAI conference.

As part of a collaboration with the White House Office of Media Affairs, members of the Artificial Intelligence Laboratory at the Massachusetts Institute of Technology designed a system, called COMLINK, that distributes a daily stream of documents released by the Office of Media Affairs. Approximately 4,000 direct subscribers receive information from this service, but more than 100,000 people receive the information through redistribution channels. The information is distributed through e-mail and the World Wide Web. In such a large-scale distribution scheme, there is a constant problem of subscriptions becoming invalid because the user's e-mail account has terminated. These invalid subscriptions cause a backwash of hundreds of bounced-mail messages each day that must be processed by the operators of the COMLINK system. To manage this annoying but necessary task, an expert system named BMES was developed to diagnose the failures of information delivery.

Mach-5 aircraft concept jointly funded IntelliCorp (Mountain View, Calif.), a by the National Aeronautics and vendor of knowledge-based live modeling ZEBCO MotorGuide (Tulsa, Okla.), a Space Administration and the United software, has joined PDES, a fishing tackle manufacturer, has implemented States Air Force. The aircraft utilizes global consortium working to accelerate speech-recognition technology neural technology to improve maneuverability, the development and deployment to develop a voice-activated reliability, and efficiency. of the standard for the exchange of control system for fishing boats.

This article discusses the First International Symposium on Integrating Knowledge and Neural Heuristics, held on 9 to 10 May 1994 in Pensacola, Florida. The highlights of the event are summarized, organized according to the five areas of concentration at the conference: (1) integration methodolo-gies; (2) language, psychology, and cognitive science; (3) fuzzy logic; (4) learning; and (5) applications.

Reuters is a worldwide company focused on supplying financial and news information to its more than 40,000 subscribers around the world. To enhance the quality and consistency of its customer- support organization, Reuters embarked on a global knowledge development and reuse project. The resulting system is in operational use in North America, Europe, and Asia. The system supports 38 Reuter products worldwide. This article presents a case study of Reuter experience in putting a global knowledge organization in place, building knowledge bases at multiple distributed sites, deploying these knowledge bases in multiple sites around the world, and maintaining and enhancing knowledge bases within a global organizational framework. This project is the first to address issues in multicountry knowledge development and maintenance and multicountry knowledge deployment. These issues are critical for global companies to understand, address, and resolve to effectively gain the benefits of global knowledge systems.

An important problem faced by auditors is gauging how much reliance can be placed on the accounting systems that process millions of transactions to produce the numbers summarized in a company's financial statements. Accounting sys-ems contain internal controls, procedures designed to detect and correct errors and irregularities that can occur in the processing of transactions. In a complex accounting system, it can be an extremely difficult task for the auditor to anticipate the possible errors that can occur and evaluate the effectiveness of the controls at detecting them. An accurate analysis must take into account the unique features of each company's business processes. To cope with this complexity and variability, the COMET system applies a model-based reasoning approach to the analysis of accounting systems and their controls. An auditor uses COMET to create a hierarchical flowchart model that describes the intended processing of business transactions by an accounting system and the operation of its controls. COMET uses the constructed model to automatically analyze the effectiveness of the controls in detecting potential errors. Price Waterhouse auditors have used COMET on a variety of real audits in several countries around the world.

The supply-chain integrated ordering network (SCION) depot-bookings system automates the planning and scheduling of perishable and nonperishable commodities and the vehicles that carry them into J. Sainsbury depots. This initiative is strategic, enabling the business to make the key move from weekly to daily ordering. The system is mission critical, managing the inward flow of commodities from suppliers into J. Sainsbury's depots. The system leverages AI techniques to provide a business solution that meets challenging functional and performance needs. The SCION depot-bookings system is operational, providing schedules for 22 depots across the United Kingdom.

Anytime algorithms give intelligent systems the capability to trade deliberation time for quality of results. This capability is essential for successful operation in domains such as signal interpretation, real-time diagnosis and repair, and mobile robot control. What characterizes these domains is that it is not feasible (computationally) or desirable (economically) to compute the optimal answer. This article surveys the main control problems that arise when a system is composed of several anytime algorithms. These problems relate to optimal management of uncertainty and precision. After a brief introduction to anytime computation, I outline a wide range of existing solutions to the metalevel control problem and describe current work that is aimed at increasing the applicability of anytime computation.

The importance of contextual reasoning is emphasized by various researchers in AI. (A partial list includes John McCarthy and his group, R. V. Guha, Yoav Shoham, Giuseppe Attardi and Maria Simi, and Fausto Giunchiglia and his group.) Here, we survey the problem of formalizing context and explore what is needed for an acceptable account of this abstract notion.