At online retail platforms, it is crucial to actively detect risks of fraudulent transactions to improve our customer experience, minimize loss, and prevent unauthorized chargebacks. Traditional rule-based methods and simple feature-based models are either inefficient or brittle and uninterpretable. The graph structure that exists among the heterogeneous typed entities of the transaction logs is informative and difficult to fake. To utilize the heterogeneous graph relationships and enrich the explainability, we present xFraud, an explainable Fraud transaction prediction system. xFraud is composed of a predictor which learns expressive representations for malicious transaction detection from the heterogeneous transaction graph via a self-attentive heterogeneous graph neural network, and an explainer that generates meaningful and human understandable explanations from graphs to facilitate further process in business unit. In our experiments with xFraud on two real transaction networks with up to ten millions transactions, we are able to achieve an area under a curve (AUC) score that outperforms baseline models and graph embedding methods. In addition, we show how the explainer could benefit the understanding towards model predictions and enhance model trustworthiness for real-world fraud transaction cases.

The Winograd Schema Challenge (WSC) is a common-sense reasoning task that requires background knowledge. In this paper, we contribute to tackling WSC in four ways. Firstly, we suggest a keyword method to define a restricted domain where distinctive high-level semantic patterns can be found. A thanking domain was defined by key-words, and the data set in this domain is used in our experiments. Secondly, we develop a high-level knowledge-based reasoning method using semantic roles which is based on the method of Sharma [2019]. Thirdly, we propose an ensemble method to combine knowledge-based reasoning and machine learning which shows the best performance in our experiments. As a machine learning method, we used Bidirectional Encoder Representations from Transformers (BERT) [Kocijan et al., 2019]. Lastly, in terms of evaluation, we suggest a "robust" accuracy measurement by modifying that of Trichelair et al. [2018]. As with their switching method, we evaluate a model by considering its performance on trivial variants of each sentence in the test set.

Relation extraction (RE) has been extensively studied due to its importance in real-world applications such as knowledge base construction and question answering. Most of the existing works train the models on either distantly supervised data or human-annotated data. To take advantage of the high accuracy of human annotation and the cheap cost of distant supervision, we propose the dual supervision framework which effectively utilizes both types of data. However, simply combining the two types of data to train a RE model may decrease the prediction accuracy since distant supervision has labeling bias. We employ two separate prediction networks HA-Net and DS-Net to predict the labels by human annotation and distant supervision, respectively, to prevent the degradation of accuracy by the incorrect labeling of distant supervision. Furthermore, we propose an additional loss term called disagreement penalty to enable HA-Net to learn from distantly supervised labels. In addition, we exploit additional networks to adaptively assess the labeling bias by considering contextual information. Our performance study on sentence-level and document-level REs confirms the effectiveness of the dual supervision framework.

Following decades of sustained improvement, metaheuristics are one of the great success stories of optimization research. However, in order for research in metaheuristics to avoid fragmentation and a lack of reproducibility, there is a pressing need for stronger scientific and computational infrastructure to support the development, analysis and comparison of new approaches. We argue that, via principled choice of infrastructure support, the field can pursue a higher level of scientific enquiry. We describe our vision and report on progress, showing how the adoption of common protocols for all metaheuristics can help liberate the potential of the field, easing the exploration of the design space of metaheuristics.

One of the main weaknesses of current chatbots or dialogue systems is that they do not learn online during conversations after they are deployed. This is a major loss of opportunity. Clearly, each human user has a great deal of knowledge about the world that may be useful to others. If a chatbot can learn from their users during chatting, it will greatly expand its knowledge base and serve its users better. This paper proposes to build such a learning capability in a rule-based chatbot so that it can continuously acquire new knowledge in its chatting with users. This work is useful because many real-life deployed chatbots are rule-based.

As artificial intelligence (AI) ascends in the marketplace, the burning question remains as to how far it can be trusted when it comes to the "last mile," the final decision that follows the analytics and recommendations that AI yields. In medicine, AI and analytics crunch through reams of data and scientific research to come up with a series of recommendations for a difficult diagnosis, but it is the expert medical practitioner who makes the final decision. In a loan-approval process, automated decision-making software reviews an application and third-party data to determine a lending decision, but the loan underwriter or supervisor makes the final decision. "Not all decisions in organizations can be fully automated, and some of these will require human intervention," said Arash Aghlara, CEO of Flexrule, which produces decision automation software. "Decision automation should allow scenarios in which fully automated decisions are not possible because of ambiguities, uncertainty, and so on regarding the decisions.

A vital component of trust and transparency in intelligent systems built on machine learning and artificial intelligence is the development of clear, understandable documentation. However, such systems are notorious for their complexity and opaqueness making quality documentation a non-trivial task. Furthermore, little is known about what makes such documentation "good." In this paper, we propose and evaluate a set of quality dimensions to identify in what ways this type of documentation falls short. Then, using those dimensions, we evaluate three different approaches for eliciting intelligent system documentation. We show how the dimensions identify shortcomings in such documentation and posit how such dimensions can be use to further enable users to provide documentation that is suitable to a given persona or use case.

In the Internet of Things (IoT) era, billions of sensors and devices collect and process data from the environment, transmit them to cloud centers, and receive feedback via the internet for connectivity and perception. However, transmitting massive amounts of heterogeneous data, perceiving complex environments from these data, and then making smart decisions in a timely manner are difficult. Artificial intelligence (AI), especially deep learning, is now a proven success in various areas including computer vision, speech recognition, and natural language processing. AI introduced into the IoT heralds the era of artificial intelligence of things (AIoT). This paper presents a comprehensive survey on AIoT to show how AI can empower the IoT to make it faster, smarter, greener, and safer. Specifically, we briefly present the AIoT architecture in the context of cloud computing, fog computing, and edge computing. Then, we present progress in AI research for IoT from four perspectives: perceiving, learning, reasoning, and behaving. Next, we summarize some promising applications of AIoT that are likely to profoundly reshape our world. Finally, we highlight the challenges facing AIoT and some potential research opportunities.

Predictions obtained by, e.g., artificial neural networks have a high accuracy but humans often perceive the models as black boxes. Insights about the decision making are mostly opaque for humans. Particularly understanding the decision making in highly sensitive areas such as healthcare or fifinance, is of paramount importance. The decision-making behind the black boxes requires it to be more transparent, accountable, and understandable for humans. This survey paper provides essential definitions, an overview of the different principles and methodologies of explainable Supervised Machine Learning (SML). We conduct a state-of-the-art survey that reviews past and recent explainable SML approaches and classifies them according to the introduced definitions. Finally, we illustrate principles by means of an explanatory case study and discuss important future directions.

In this comprehensive review, we describe a new mathematical problem in artificial intelligence (AI) from a mathematical modeling perspective, following the philosophy stated by Rudolf E. Kalman that "Once you get the physics right, the rest is mathematics". The new problem is called "Generalized Constraints (GCs)", and we adopt GCs as a general term to describe any type of prior information in modelings. To understand better about GCs to be a general problem, we compare them with the conventional constraints (CCs) and list their extra challenges over CCs. In the construction of AI machines, we basically encounter more often GCs for modeling, rather than CCs with well-defined forms. Furthermore, we discuss the ultimate goals of AI and redefine transparent, interpretable, and explainable AI in terms of comprehension levels about machines. We review the studies in relation to the GC problems although most of them do not take the notion of GCs. We demonstrate that if AI machines are simplified by a coupling with both knowledge-driven submodel and data-driven submodel, GCs will play a critical role in a knowledge-driven submodel as well as in the coupling form between the two submodels. Examples are given to show that the studies in view of a generalized constraint problem will help us perceive and explore novel subjects in AI, or even in mathematics, such as generalized constraint learning (GCL).