London and Berlin-based, AI-powered health app maker Ada Health has raised $47 million (40 million euro) in a funding round led by global investment group Access Industries. June Fund, Cumberland VC, and entrepreneur William Tunstall-Pedoe also contributed along with existing investors. Ada Health officially launched its app back in April after a soft launch in late 2016 and six years of research and development. It's one of a handful of companies using artificial intelligence and natural language processing. It asks relevant, personalized questions and suggests possible causes for users' symptoms.
As hospitals and health systems leverage information technology, healthcare executives must advocate for caregivers to improve provider satisfaction, be prepared for a telehealth explosion, embrace machine learning and artificial intelligence, incorporate the Internet of Things, and prepare for more cyber-attacks, said Thomas Zenty, CEO of University Hospitals of Cleveland. Collection, aggregation and interpretation of data is critically important, Zenty added. "Tele-, virtual-, digital health, are things critically important to the work we are doing," Zenty said. The Internet of Things is another area healthcare executives must prepare for.
In our case, if you go into one of our simulations, you would learn how to lead a conversation in real life by having the ability to practice a similar conversation with a virtual, fully animated human that will respond to what you decide to say in the simulation that is coded with their own personality and memory and therefore mimicking real life behavior with you. Health is a very personal thing at the end of the day, and as much as we have a lot of technology being embedded into health with all the apps and all the telehealth platforms and everything around it, at the end of the day, because health is so personal, conversations remain the most powerful and most important element of driving positive health outcomes. We're much less defensive when it comes to any kind of feedback on our performance or approach, so virtual humans, when they are correctly designed, they are in some cases even more effective than a real person in certain types of conversation with real people. Now again, you have to have the virtual human designed correctly in terms of how they talk and how they move and how real or unreal they look on the screen, so I don't want to say all virtual humans are equal, because they're not.
In just the last six months, the company has announced major initiatives into healthcare including a partnership with clinical consultation provider Best Doctors to add Watson's cancer suite to employee benefits packages, a population health management alliance with Siemens Healthineers and an effort linking IBM's PowerAI deep learning software toolkit with NVIDIA's NVLink interconnect technology. And last month, Samsung waded into the digital health space via a partnership with American Well that leverages the Korean tech firm's consumer electronics with American Well's Exchange platform to enable providers and payers to connect and share telehealth services online. "Healthcare has been labeled as'ripe for disruption' for years, but the combination of government mandates and regulations, technological advancements and financial incentives of the last decade has seemed to finally get the needle moving," Derek Spearing, senior manager at Top Tier Consulting tells Healthcare Dive. Last May, the firm launched SAP Connected Health Platform, which leverages its SAP Hana in-memory computing platform with healthcare-specific components.
There are quite a few telemedicine startups to choose from these days including Doctor on Demand, HealthTap and even some of the older, more established companies like MDLive or American Well but Remedy is a new one we've just been turned onto promising high-quality doctors at a lower cost per visit with the use of what it refers to as artificial intelligence to help diagnose what ails you. Telemedicine is fast adopting the use of A.I. as an umbrella term in over-the-phone medical help. HealthTap just announced the launch of "Dr. AI," its own version of a smart search algorithm, and Remedy falls into this same category. But much of what is so-called artificial intelligence really depends on how you label what you consider AI.
The UK's National Health Service will soon begin a trial testing whether or not a chatbot can effectively replace a call center for non-emergency medical triage, according to a report from the Financial Times. Babylon, a UK-based telemedicine startup, will power the six-month trial in north-central London, which will include 1.2 million covered citizens. Babylon is a major telemedicine provider in its native England. The company's direct-to-consumer offering starts with an AI-powered chatbot which can escalate up to a video visit if necessary. Triage via Babylon requires about 12 text messages and takes about a minute and a half.
TrueCare24 is pleased to unveil Baymax, an artificial intelligence messenger bot that quickly arranges medical services for users. With a spike in the demand for on-demand healthcare services, including house calls and telehealth, Baymax delivers services in a platform that American consumers want. TrueCare24 users also have access to nationwide telehealth service, around the clock access to physicians via phone or video calls. Such services include house calls, which are, depending on location, starting from 99 per visit, and phone/video consultations with physicians for 19 per month subscription and no consultation fee.
With a spike in the demand for on-demand healthcare services, including house calls and telehealth, Baymax delivers services in a platform that American consumers want. TrueCare24 users also have access to nationwide telehealth service, around the clock access to physicians via phone or video calls. Such services include house calls, which are, depending on location, starting from 99 per visit, and phone/video consultations with physicians for 19 per month subscription and no consultation fee. TrueCare24 gives users access to on-demand doctors with phone/video, in-home in person, or at work consultation availability in 60 minutes, on average.
User experience for dashboard solutions for medical community will emerge as a key product differentiation Conventionally, user experience has been focused towards consumer interfaces only. Data analytics players will renew their focus on healthcare institutional solutions Startups such as Flatiron Health and Oncora Medical are building data platforms for real-time data analysis from patient records to create real-time R&D dashboards. Genomics research ventures will drive machine learning driven drug discovery initiatives Machine learning for drug discovery isn't a new trend. Interestingly, a range of startups that use data driven machine learning for diagnostic and care predictions are engaging with healthcare institutions to digitize health records and create useful data driven analytics solutions.