Public Relations
Measuring Corporate Human Capital Disclosures: Lexicon, Data, Code, and Research Opportunities
Demers, Elizabeth, Wang, Victor Xiaoqi, Wu, Kean
Human capital (HC) is increasingly important to corporate value creation. Unlike other assets, however, HC is not currently subject to well-defined measurement or disclosure rules. We use a machine learning algorithm (word2vec) trained on a confirmed set of HC disclosures to develop a comprehensive list of HC-related keywords classified into five subcategories (DEI; health and safety; labor relations and culture; compensation and benefits; and demographics and other) that capture the multidimensional nature of HC management. We share our lexicon, corporate HC disclosures, and the Python code used to develop the lexicon, and we provide detailed examples of using our data and code, including for fine-tuning a BERT model. Researchers can use our HC lexicon (or modify the code to capture another construct of interest) with their samples of corporate communications to address pertinent HC questions. We close with a discussion of future research opportunities related to HC management and disclosure.
GIScience in the Era of Artificial Intelligence: A Research Agenda Towards Autonomous GIS
Li, Zhenlong, Ning, Huan, Gao, Song, Janowicz, Krzysztof, Li, Wenwen, Arundel, Samantha T., Yang, Chaowei, Bhaduri, Budhendra, Wang, Shaowen, Zhu, A-Xing, Gahegan, Mark, Shekhar, Shashi, Ye, Xinyue, McKenzie, Grant, Cervone, Guido, Hodgson, Michael E.
The advent of generative AI exemplified by large language models (LLMs) opens new ways to represent and compute geographic information and transcends the process of geographic knowledge production, driving geographic information systems (GIS) towards autonomous GIS. Leveraging LLMs as the decision core, autonomous GIS can independently generate and execute geoprocessing workflows to perform spatial analysis. In this vision paper, we further elaborate on the concept of autonomous GIS and present a conceptual framework that defines its five autonomous goals, five autonomous levels, five core functions, and three operational scales. We demonstrate how autonomous GIS could perform geospatial data retrieval, spatial analysis, and map making with four proof-of-concept GIS agents. We conclude by identifying critical challenges and future research directions, including fine-tuning and self-growing decision-cores, autonomous modeling, and examining the societal and practical implications of autonomous GIS. By establishing the groundwork for a paradigm shift in GIScience, this paper envisions a future where GIS moves beyond traditional workflows to autonomously reason, derive, innovate, and advance geospatial solutions to pressing global challenges. Meanwhile, as we design and deploy increasingly intelligent geospatial systems, we carry a responsibility to ensure they are developed in socially responsible ways, serve the public good, and support the continued value of human geographic insight in an AI-augmented future.
GRASP: Municipal Budget AI Chatbots for Enhancing Civic Engagement
Xu, Jerry, Wang, Justin, Leung, Joley, Gu, Jasmine
There are a growing number of AI applications, but none tailored specifically to help residents answer their questions about municipal budget, a topic most are interested in but few have a solid comprehension of. In this research paper, we propose GRASP, a custom AI chatbot framework which stands for Generation with Retrieval and Action System for Prompts. GRASP provides more truthful and grounded responses to user budget queries than traditional information retrieval systems like general Large Language Models (LLMs) or web searches. These improvements come from the novel combination of a Retrieval-Augmented Generation (RAG) framework ("Generation with Retrieval") and an agentic workflow ("Action System"), as well as prompt engineering techniques, the incorporation of municipal budget domain knowledge, and collaboration with local town officials to ensure response truthfulness. During testing, we found that our GRASP chatbot provided precise and accurate responses for local municipal budget queries 78% of the time, while GPT-4o and Gemini were only accurate 60% and 35% of the time, respectively. GRASP chatbots greatly reduce the time and effort needed for the general public to get an intuitive and correct understanding of their town's budget, thus fostering greater communal discourse, improving government transparency, and allowing citizens to make more informed decisions.
Invisible Walls in Cities: Leveraging Large Language Models to Predict Urban Segregation Experience with Social Media Content
Fan, Bingbing, Chen, Lin, Li, Songwei, Yuan, Jian, Xu, Fengli, Hui, Pan, Li, Yong
Understanding experienced segregation in urban daily life is crucial for addressing societal inequalities and fostering inclusivity. The abundance of user-generated reviews on social media encapsulates nuanced perceptions and feelings associated with different places, offering rich insights into segregation. However, leveraging this data poses significant challenges due to its vast volume, ambiguity, and confluence of diverse perspectives. To tackle these challenges, we propose using Large Language Models (LLMs) to automate online review mining for segregation prediction. We design a Reflective LLM Coder to digest social media content into insights consistent with real-world feedback, and eventually produce a codebook capturing key dimensions that signal segregation experience, such as cultural resonance and appeal, accessibility and convenience, and community engagement and local involvement. Guided by the codebook, LLMs can generate both informative review summaries and ratings for segregation prediction. Moreover, we design a REasoning-and-EMbedding (RE'EM) framework, which combines the reasoning and embedding capabilities of language models to integrate multi-channel features for segregation prediction. Experiments on real-world data demonstrate that our framework greatly improves prediction accuracy, with a 22.79% elevation in R2 and a 9.33% reduction in MSE. The derived codebook is generalizable across three different cities, consistently improving prediction accuracy. Moreover, our user study confirms that the codebook-guided summaries provide cognitive gains for human participants in perceiving POIs' social inclusiveness. Our study marks an important step toward understanding implicit social barriers and inequalities, demonstrating the great potential of promoting social inclusiveness with AI.
Enhancing Retrieval for ESGLLM via ESG-CID -- A Disclosure Content Index Finetuning Dataset for Mapping GRI and ESRS
Ahmed, Shafiuddin Rehan, Shah, Ankit Parag, Tran, Quan Hung, Khetan, Vivek, Kang, Sukryool, Mehta, Ankit, Bao, Yujia, Wei, Wei
Climate change has intensified the need for transparency and accountability in organizational practices, making Environmental, Social, and Governance (ESG) reporting increasingly crucial. Frameworks like the Global Reporting Initiative (GRI) and the new European Sustainability Reporting Standards (ESRS) aim to standardize ESG reporting, yet generating comprehensive reports remains challenging due to the considerable length of ESG documents and variability in company reporting styles. To facilitate ESG report automation, Retrieval-Augmented Generation (RAG) systems can be employed, but their development is hindered by a lack of labeled data suitable for training retrieval models. In this paper, we leverage an underutilized source of weak supervision -- the disclosure content index found in past ESG reports -- to create a comprehensive dataset, ESG-CID, for both GRI and ESRS standards. By extracting mappings between specific disclosure requirements and corresponding report sections, and refining them using a Large Language Model as a judge, we generate a robust training and evaluation set. We benchmark popular embedding models on this dataset and show that fine-tuning BERT-based models can outperform commercial embeddings and leading public models, even under temporal data splits for cross-report style transfer from GRI to ESRS
Towards Robust ESG Analysis Against Greenwashing Risks: Aspect-Action Analysis with Cross-Category Generalization
Ong, Keane, Mao, Rui, Varshney, Deeksha, Cambria, Erik, Mengaldo, Gianmarco
Sustainability reports are key for evaluating companies' environmental, social and governance, ESG performance, but their content is increasingly obscured by greenwashing - sustainability claims that are misleading, exaggerated, and fabricated. Yet, existing NLP approaches for ESG analysis lack robustness against greenwashing risks, often extracting insights that reflect misleading or exaggerated sustainability claims rather than objective ESG performance. To bridge this gap, we introduce A3CG - Aspect-Action Analysis with Cross-Category Generalization, as a novel dataset to improve the robustness of ESG analysis amid the prevalence of greenwashing. By explicitly linking sustainability aspects with their associated actions, A3CG facilitates a more fine-grained and transparent evaluation of sustainability claims, ensuring that insights are grounded in verifiable actions rather than vague or misleading rhetoric. Additionally, A3CG emphasizes cross-category generalization. This ensures robust model performance in aspect-action analysis even when companies change their reports to selectively favor certain sustainability areas. Through experiments on A3CG, we analyze state-of-the-art supervised models and LLMs, uncovering their limitations and outlining key directions for future research.
Corporate Greenwashing Detection in Text - a Survey
Calamai, Tom, Balalau, Oana, Guenedal, Théo Le, Suchanek, Fabian M.
This increased awareness has translated into guidelines, laws, and investments, such as the European Green Deal [84] or the Inflation Reduction Act in the US [106]. Many companies have used the financial incentives offered by states, and the guidelines and legislation to make significant steps towards sustainability [109]. At the same time, this growing attention also generated an advertising opportunity for companies that aim to promote themselves as environmentally aware and responsible. Indeed, some companies have been found to deliberately manipulate their data and statistics to appear more environment-friendly. The Diesel Scandal around the Volkswagen car company is a prominent example [116]. However, such cases are not the norm. More commonly, companies avoid outright data manipulation but present themselves in a misleadingly positive light regarding their environmental impact - a practice called greenwashing.
LLMs to Support a Domain Specific Knowledge Assistant
This work presents a custom approach to developing a domain specific knowledge assistant for sustainability reporting using the International Financial Reporting Standards (IFRS). In this domain, there is no publicly available question-answer dataset, which has impeded the development of a high-quality chatbot to support companies with IFRS reporting. The two key contributions of this project therefore are: (1) A high-quality synthetic question-answer (QA) dataset based on IFRS sustainability standards, created using a novel generation and evaluation pipeline leveraging Large Language Models (LLMs). This comprises 1,063 diverse QA pairs that address a wide spectrum of potential user queries in sustainability reporting. Various LLM-based techniques are employed to create the dataset, including chain-of-thought reasoning and few-shot prompting. A custom evaluation framework is developed to assess question and answer quality across multiple dimensions, including faithfulness, relevance, and domain specificity. The dataset averages a score range of 8.16 out of 10 on these metrics. (2) Two architectures for question-answering in the sustainability reporting domain - a RAG pipeline and a fully LLM-based pipeline. The architectures are developed by experimenting, fine-tuning, and training on the QA dataset. The final pipelines feature an LLM fine-tuned on domain specific data and an industry classification component to improve the handling of complex queries. The RAG architecture achieves an accuracy of 85.32% on single-industry and 72.15% on cross-industry multiple-choice questions, outperforming the baseline approach by 4.67 and 19.21 percentage points, respectively. The LLM-based pipeline achieves an accuracy of 93.45% on single-industry and 80.30% on cross-industry multiple-choice questions, an improvement of 12.80 and 27.36 percentage points over the baseline, respectively.
Q-RESTORE: Quantum-Driven Framework for Resilient and Equitable Transportation Network Restoration
Udekwe, Daniel, Ke, Ruimin, Lu, Jiaqing, Guo, Qian-wen
Efficient and socially equitable restoration of transportation networks post disasters is crucial for community resilience and access to essential services. The ability to rapidly recover critical infrastructure can significantly mitigate the impacts of disasters, particularly in underserved communities where prolonged isolation exacerbates vulnerabilities. Traditional restoration methods prioritize functionality over computational efficiency and equity, leaving low-income communities at a disadvantage during recovery. To address this gap, this research introduces a novel framework that combines quantum computing technology with an equity-focused approach to network restoration. Optimization of road link recovery within budget constraints is achieved by leveraging D Wave's hybrid quantum solver, which targets the connectivity needs of low, average, and high income communities. This framework combines computational speed with equity, ensuring priority support for underserved populations. Findings demonstrate that this hybrid quantum solver achieves near instantaneous computation times of approximately 8.7 seconds across various budget scenarios, significantly outperforming the widely used genetic algorithm. It offers targeted restoration by first aiding low-income communities and expanding aid as budgets increase, aligning with equity goals. This work showcases quantum computing's potential in disaster recovery planning, providing a rapid and equitable solution that elevates urban resilience and social sustainability by aiding vulnerable populations in disasters.
Towards Effective Discrimination Testing for Generative AI
Zollo, Thomas P., Rajaneesh, Nikita, Zemel, Richard, Gillis, Talia B., Black, Emily
Generative AI (GenAI) models present new challenges in regulating against discriminatory behavior. In this paper, we argue that GenAI fairness research still has not met these challenges; instead, a significant gap remains between existing bias assessment methods and regulatory goals. This leads to ineffective regulation that can allow deployment of reportedly fair, yet actually discriminatory, GenAI systems. Towards remedying this problem, we connect the legal and technical literature around GenAI bias evaluation and identify areas of misalignment. Through four case studies, we demonstrate how this misalignment between fairness testing techniques and regulatory goals can result in discriminatory outcomes in real-world deployments, especially in adaptive or complex environments. We offer practical recommendations for improving discrimination testing to better align with regulatory goals and enhance the reliability of fairness assessments in future deployments.