Oceania
BCS Technology Launches Machine Learning-Based Chatbot Solution to Drive Customer Insights
BCS Technology, a Global IT company headquartered in Australia providing end to end solutions in big data and analytics, announced the launch of their chatbot solution -- Interactive Social Airline Automated Companion (ISAAC) built on Cloudera's modern platform for machine learning and analytics optimized for the cloud -- Cloudera Enterprise. ISAAC is now available on Cloudera's Solutions Gallery. ISAAC, analyses customer conversations in the airline and travel industry to derive insights and gain a 360-degree view of their customers in the easiest and most convenient way possible. The solution combines the use of modern big data analytics technologies and natural language processing (NLP) by leveraging Microsoft's LUIS framework and the Cloudera Enterprise platform. Businesses are able to create a customer experience using ISAAC that not only generates effective communication using predictive analytics, but also has the ability to collect this data and transform and translate it into prospective strategies and opportunities.
UX in the Age of AI: Where Does Design Fit In? Fluxible 2017
Training Don't learn like a typical human Only what they need to know Consider a reverse card sorting exercise 30 participants How important is it that they all get it right every time? Government safety compliance Accidents related to this tire? Ecommerce chat bot Women's pants with pockets? When carefully (or not so carefully) piled books succumb to gravity Grew up with bookalanches occurring regularly Stepfather is an oncologist – would bring home piles of articles, papers, books and more. He reads everything he can get his hands on.
Artificially intelligent drones will start patrolling for sharks in Australia - SiliconANGLE
Drones using artificial intelligence will be deployed off beaches in New South Wales, Australia, to detect sharks and warn swimmers. The new drones will patrol beaches and use artificial intelligence to detect sharks in the water. It's not the first time drones have been used in Australia to detect sharks, but what makes the new drones interesting is that they do not rely on human operators controlling the drones to look for sharks. Instead, they use artificial intelligence software so they can spot sharks by themselves. To improve the results, additional software is also deployed to analyze the video feed from the drones to doubly make sure that sharks aren't missed.
This Massive Hedge Fund Is Betting on AI
As chief executive officer of one of the world's largest hedge funds, Luke Ellis prides himself on a healthy appetite for risk. "My job," he says, "is to not blink." About five years ago, he did, though--in a big way. What spooked him was an experiment at his firm, Man Group Plc. Engineers at the company's technology-centric AHL unit had been dabbling with artificial intelligence--a buzzy, albeit not widely used, technology at the time. The system they built evolved autonomously, finding moneymaking strategies humans had missed. The results were startlingly good, and now Ellis and fellow executives needed to figure out their next move. Man Group, which has about $96 billion under management, typically takes its most promising ideas from testing to trading real money within weeks. In the fast-moving world of modern finance, an edge today can be gone tomorrow.
AI won't replace your doctor soon -- but it can help with diagnosis
In the next few years, you will probably have your first interaction with a medical artificial intelligence (AI) system. The same technology that powers self-driving cars, voice assistants in the home, and self-tagging photo galleries is making rapid progress in the field of health care, and the first medical AI systems are already rolling out in clinics. Thinking now about the interactions we will have with medical AI, the benefits of the technology, and the challenges we might face will prepare you well for your first experience with a non-human health care worker. The technology behind these advances is a branch of computer science called deep learning, an elegant process that learns from examples to understand complex forms of data. Unlike previous generations of AI, these systems are able to perceive the world much like humans do, through sight and sound and the written word.
Role-playing video game seen helping ease depression for counselor-shy Japanese
It's a role-playing video game that, like many of its kind, allows users to choose and customize their own avatar, including a hairstyle and clothing. Set in a medieval fantasy world, users build up their power as their character travels across "provinces," overcoming obstacles and challenges along the way. What's unique about SPARX -- which stands for smart, positive, active, realistic, X-factor thoughts -- is that it's designed specifically for people with mild to moderate depression. SPARX was developed in the late 2000s by researchers and clinicians at the University of Auckland in New Zealand who became alarmed by the high suicide rate among teenagers in the country. They decided to develop a way to reach out to young people who shy away from seeking face-to-face counseling. The game's original English version is currently available only in New Zealand.
Fueled By Artificial Intelligence, Chatbots Help Businesses Evolve Customer Interactions In India
AUCKLAND, NEW ZEALAND - AUGUST 03: Isuru Fernando of IBM speaks during the TILT / Fresh Directions In Healthcare Marketing seminar on August 3, 2017 in Auckland, New Zealand. TILT is an interactive seminar designed to inspire healthcare marketers to use digital tools to communicate with their customers. In May 2014, IBM announced the acquisition of an AI startup, Cognea, that developed a cognitive computing and conversational artificial intelligence platform. IBM aimed to integrate it with Watson, the company's question-answering supercomputer, for more real conversations with users. Since then, it's been a wave of sorts with technology companies like Facebook, Microsoft, Google, Amazon and others investing in their own AI efforts while acquiring several startups in the space.
Air New Zealand recruits a 'digital human' for its customer service team
Sophie, the'digital human', greeted guests at the recent US launch of Air New Zealand's global marketing campaign A Better Way to Fly. Sophie showed her advanced emotional intelligence and responsiveness as she answered questions about New Zealand as a tourist destination and the airline's products and services. Air New Zealand worked with Soul Machines to create'Sophie' as it explores how artificial intelligence and other disruptive technologies can be used to help travelers. Soul Machines says the technology behind Sophie uses neural networks and brain models to bring its digital humans to life from their cloud based human computing engine which sits on top of an artificial Intelligence platform powered by IBM Watson. "We know there is a lot of pain points and frustrations that we can solve with digital innovation," says Air New Zealand CEO Christopher Luxon.
Google Home adds reminders to its voice-control repertoire
You can already use Google Home to order from Walmart, watch CBS All Access on your TV and hear daily news updates from former-VP Joe Biden. Now, Google has just updated Home with the ability to set reminders with your voice. The company confirmed to Engadget that (English) reminders would start rolling out Monday to the US, UK, Australia and Canada (French is coming soon). Google Home users can now set one-off and recurring reminders (daily or weekly) and even set reminders for months down the road. Google Assistant also understands context - if you ask it to remind you to walk the dog at 6 while you get ready for bed, for example, it will know to set the reminder to 6 AM.
Barriers to Refactoring
Refactoring6 is something software developers like to do. But do they refactor as much as they would like? Are there barriers that prevent them from doing so? Refactoring is an important tool for improving quality. Many development methodologies rely on refactoring, especially for agile methodologies but also in more plan-driven organizations. If barriers exist, they would undermine the effectiveness of many product-development organizations. We conducted a large-scale survey in 2009 of 3,785 practitioners' use of object-oriented concepts,7 including questions as to whether they would refactor to deal with certain design problems. We expected either that practitioners would tell us our choice of design principles was inappropriate for basing a refactoring decision or that refactoring is the right decision to take when designs were believed to have quality problems. However, we were told the decision of whether or not to refactor was due to non-design considerations. It is now eight years since the survey, but little has changed in integrated development environment (IDE) support for refactoring, and what has changed has done little to address the barriers we identified.