Prosegur has equipped the Boston Dynamics Spot quadruped with a unique sensing payload for use in guard patrols. There's a new security dog in town and his name is Yellow. The Boston Dynamics Spot quadruped has been equipped with a unique sensor payload by Prosegur Security USA. This payload gives the robot enhanced sensing capabilities. Prosegur is primarily a human guard services company, offering contractual guard services in a number of markets.

Yellow.ai, which offers automation across customer engagement, support and conversational commerce for enterprises, has announced the availability of pre-built Dynamic AI Agents for rapid deployment across a number of verticals. The agents are designed to connect conversations across voice, text and chat, in multiple languages. The agents, which will be available in Yellow.ai's Agents are also available to enhance employee experience by automating HR processes like onboarding and training, and IT management services. We seem to stand on the brink of a working world in which everything is automated, both for employees and customers.

To further strengthen our commitment to providing industry-leading coverage of data technology, VentureBeat is excited to welcome Andrew Brust and Tony Baer as regular contributors. COVID-19 has led to a dramatic acceleration in the adoption and implementation of digital transformation initiatives. Nowhere was this more obvious than in customer experience (CX). Organizations have been quick to adopt new technologies such as chatbots powered by artificial intelligence (AI) to fulfill customer expectations of timely response to queries and problem resolution. Chatbots are an example of how AI can be used to augment human capabilities, providing a convenient way for customers to interact with organizations 24/7.