AI agents built on foundation models hold enormous promise. Current practice, however, focuses on a one-task-one-agent approach, which not only falls short of scalability and generality, but also faces practical limitations from black-box autoregressive reasoning, where decisions unfold token by token without explicit simulation or counterfactual evaluation of outcomes. Humans, on the other hand, reason and plan by mentally simulating the consequences of actions within an internal model of the world -- a capability that supports flexible, goal-directed behavior across diverse contexts. Moving towards a more general and powerful AI agent, we introduce SimuRA, a goal-oriented architecture for generalized agentic reasoning. Based on a principled formulation of an optimal agent in any general environment, SimuRA addresses the limitations of black-box autoregressive reasoning by incorporating the world model for planning via simulation. Our prototype world model is implemented using LLMs as a substrate, leveraging the natural language as a discrete, hierarchical representation grounded in concepts for planning, while remaining model-agnostic. On complex web-browsing tasks such as flight search, SimuRA improves the success rate from 0% to 32.2% compared to a representative open-web agent baseline. Across tasks, world-model-based planning achieves up to 124% higher task completion rates than a matched black-box autoregressive baseline, demonstrating the advantages of simulative reasoning. We release ReasonerAgent-Web, a web-browsing agent built on SimuRA, as an open-source research demo.

Web agents powered by large language models (LLMs) must process lengthy web page observations to complete user goals; these pages often exceed tens of thousands of tokens. This saturates context limits and increases computational cost processing; moreover, processing full pages exposes agents to security risks such as prompt injection. Existing pruning strategies either discard relevant content or retain irrelevant context, leading to suboptimal action prediction. We introduce FocusAgent, a simple yet effective approach that leverages a lightweight LLM retriever to extract the most relevant lines from accessibility tree (AxTree) observations, guided by task goals. By pruning noisy and irrelevant content, FocusAgent enables efficient reasoning while reducing vulnerability to injection attacks. Experiments on WorkArena and WebArena benchmarks show that FocusAgent matches the performance of strong baselines, while reducing observation size by over 50%. Furthermore, a variant of FocusAgent significantly reduces the success rate of prompt-injection attacks, including banner and pop-up attacks, while maintaining task success performance in attack-free settings. Our results highlight that targeted LLM-based retrieval is a practical and robust strategy for building web agents that are efficient, effective, and secure.

Recent advances in large language models (LLMs) have led to a growing interest in developing LLM-based agents for automating web tasks. However, these agents often struggle with even simple tasks on real-world websites due to their limited capability to understand and process complex web page structures. In this work, we introduce LCoW, a framework for Learning language models to Contextualize complex Web pages into a more comprehensible form, thereby enhancing decision making by LLM agents. LCoW decouples web page understanding from decision making by training a separate contextualization module to transform complex web pages into comprehensible format, which are then utilized by the decision-making agent. We demonstrate that our contextualization module effectively integrates with LLM agents of various scales to significantly enhance their decision-making capabilities in web automation tasks. Notably, LCoW improves the success rates of closed-source LLMs (e.g., Gemini-1.5-flash, GPT-4o, Claude-3.5-Sonnet) by an average of 15.6%, and demonstrates a 23.7% average improvement in success rates for open-source LMs (e.g., Llama-3.1-8B, Llama-3.1-70B) on the WorkArena benchmark. Moreover, the Gemini-1.5-flash agent with LCoW achieves state-of-the-art results on the WebShop benchmark, outperforming human experts. The relevant code materials are available at our project page: https://lcowiclr2025.github.io.

Graphical User Interface (GUI) action grounding is a critical step in GUI automation that maps language instructions to actionable elements on GUI screens. Most recent works of GUI action grounding leverage large GUI datasets to fine-tune MLLMs. However, the fine-tuning data always covers limited GUI environments, and we find the performance of the resulting model deteriorates in novel environments. We argue that the GUI grounding models should be further aligned to the novel environments to reveal their full potential, when the inference is known to involve novel environments, i.e., environments not used during the previous fine-tuning. To realize this, we first propose GUI-Bee, an MLLM-based autonomous agent, to collect high-quality, environment-specific data through exploration and then continuously fine-tune GUI grounding models with the collected data. Our agent leverages a novel Q-value-Incentive In-Context Reinforcement Learning (Q-ICRL) method to optimize exploration efficiency and data quality. Additionally, we introduce NovelScreenSpot, a benchmark for testing how well the data can help align GUI action grounding models to novel environments and demonstrate the effectiveness of data collected by GUI-Bee in the experiments. Furthermore, we conduct an ablation study to validate the Q-ICRL method in enhancing the efficiency of GUI-Bee. Project page: https://gui-bee.github.io

LLMs can now act as autonomous agents that interact with digital environments and complete specific objectives (e.g., arranging an online meeting). However, accuracy is still far from satisfactory, partly due to a lack of large-scale, direct demonstrations for digital tasks. Obtaining supervised data from humans is costly, and automatic data collection through exploration or reinforcement learning relies on complex environmental and content setup, resulting in datasets that lack comprehensive coverage of various scenarios. On the other hand, there is abundant knowledge that may indirectly assist task completion, such as online tutorials that were created for human consumption. In this work, we present Synatra, an approach that effectively transforms this indirect knowledge into direct supervision at scale. We define different types of indirect knowledge, and carefully study the available sources to obtain it, methods to encode the structure of direct demonstrations, and finally methods to transform indirect knowledge into direct demonstrations. We use 100k such synthetically-created demonstrations to finetune a 7B CodeLlama, and demonstrate that the resulting agent surpasses all comparably sized models on three web-based task benchmarks Mind2Web, MiniWoB++ and WebArena, as well as surpassing GPT-3.5 on WebArena and Mind2Web. In addition, while synthetic demonstrations prove to be only 3% the cost of human demonstrations (at $0.031 each), we show that the synthetic demonstrations can be more effective than an identical number of human demonstrations collected from limited domains.

As large language models (LLMs) expand into performing as agents for real-world applications beyond traditional NLP tasks, evaluating their robustness becomes increasingly important. However, existing benchmarks often overlook critical dimensions like cultural and social awareness. To address these, we introduce CASA, a benchmark designed to assess LLM agents' sensitivity to cultural and social norms across two web-based tasks: online shopping and social discussion forums. Our approach evaluates LLM agents' ability to detect and appropriately respond to norm-violating user queries and observations. Furthermore, we propose a comprehensive evaluation framework that measures awareness coverage, helpfulness in managing user queries, and the violation rate when facing misleading web content. Experiments show that current LLMs perform significantly better in non-agent than in web-based agent environments, with agents achieving less than 10% awareness coverage and over 40% violation rates. To improve performance, we explore two methods: prompting and fine-tuning, and find that combining both methods can offer complementary advantages -- fine-tuning on culture-specific datasets significantly enhances the agents' ability to generalize across different regions, while prompting boosts the agents' ability to navigate complex tasks. These findings highlight the importance of constantly benchmarking LLM agents' cultural and social awareness during the development cycle.

Autonomy via agents using large language models (LLMs) for personalized, standardized tasks boosts human efficiency. Automating web tasks (like booking hotels within a budget) is increasingly sought after. Fulfilling practical needs, the web agent also serves as an important proof-of-concept example for various agent grounding scenarios, with its success promising advancements in many future applications. Prior research often handcrafts web agent strategies (e.g., prompting templates, multi-agent systems, search methods, etc.) and the corresponding in-context examples, which may not generalize well across all real-world scenarios. On the other hand, there has been limited study on the misalignment between a web agent's observation/action representation and the pre-training data of the LLM it's based on. This discrepancy is especially notable when LLMs are primarily trained for language completion rather than tasks involving embodied navigation actions and symbolic web elements. Our study enhances an LLM-based web agent by simply refining its observation and action space to better align with the LLM's capabilities. This approach enables our base agent to significantly outperform previous methods on a wide variety of web tasks. Specifically, on WebArena, a benchmark featuring general-purpose web interaction tasks, our agent AgentOccam surpasses the previous state-of-the-art and concurrent work by 9.8 (+29.4%) and 5.9 (+15.8%) absolute points respectively, and boosts the success rate by 26.6 points (+161%) over similar plain web agents with its observation and action space alignment. We achieve this without using in-context examples, new agent roles, online feedback or search strategies. AgentOccam's simple design highlights LLMs' impressive zero-shot performance on web tasks, and underlines the critical role of carefully tuning observation and action spaces for LLM-based agents.

We show that domain-general automatic evaluators can significantly improve the performance of agents for web navigation and device control. We experiment with multiple evaluation models that trade off between inference cost, modularity of design, and accuracy. We validate the performance of these models in several popular benchmarks for digital agents, finding between 74.4 and 92.9% agreement with oracle evaluation metrics. Finally, we use these evaluators to improve the performance of existing agents via fine-tuning and inference-time guidance. Without any additional supervision, we improve state-of-the-art performance by 29% on the popular benchmark WebArena, and achieve a 75% relative improvement in a challenging domain transfer scenario.