Over 200 contractors who work on improving Google's AI products, including Gemini and AI Overviews, have been laid off, sources say. Workers enter a building on the Google headquarters campus on July 23, 2025, in Mountain View, California. More than 200 contractors who worked on evaluating and improving Google's AI products have been laid off without warning in at least two rounds of layoffs last month. The move comes amid an ongoing fight over pay and working conditions, according to workers who spoke to WIRED. In the past few years, Google has outsourced its AI rating work--which includes evaluating, editing, or rewriting the Gemini chatbot's response to make it sound more human and "intelligent"--to thousands of contractors employed by Hitachi-owned GlobalLogic and other outsourcing companies.

This marks a new phase in the SingularityNET ecosystem, where we will foster the growth of the platform by supporting projects with AGIX tokens, knowledge and experience. We are very happy to present the projects that have been selected by our engaged community to be awarded with their requested amounts. While the portal was open, a total of 47 proposals were submitted for the $1million worth of AGIX token treasury funds, which made this round a fair success! After reviewing the proposals on their formal compliance to the Deep Funding rules, only 28 made it to the voting round. All of these 28 had more than the required 1% of cast votes, but only a minority of 12 proposals received an average grade of 6,5 or higher.

This is the fourth in a series of articles exploring'The Social Age 2019'. I redraw the map every year, so the work is cumulative over time. Today, Algorithmic War: how our evolving relationship with knowledge is shifting everything. Humans are pattern recognition machines, so it's ironic that we are facing such a struggle conceptualising, and coming to terms with, machines that can determine the patterns of humans. And yet that is exactly the foundation of the Algorithmic Wars, the new battleground of sense making and power in the Social Age.

If your workforce management leaves a lot to be desired, chances are good you're using an older platform that may not be reflecting today's contact center or help desk workforce reality. While companies are still looking to provide the most accurate information in the right channels at the right time, the way to do it has changed in recent years thanks to digital transformation (as have customer expectations), so it makes sense that the workforce management solution needs to evolve to keep up with the digital workplace. What is "Digital Transformation" in WFM? While the term gets used a lot, digital transformation will mean different things to different enterprise functions. Customers are increasingly looking for helps and answers on social platforms like Facebook (News - Alert) and Twitter, which means that agents are spending more time in these apps.

But have you considered how email can help you boost your performance in SEO? Marketing emails aren't ranked by search engines, and the goal of an email campaign is usually to get opens and click-throughs--not to boost your SEO. But considering 51% of people discover new websites through email, it's worth looking at how you can leverage those visits not just for one-off click-throughs, but for high-quality traffic that increases your search engine rankings. Let's look at a few of the benefits of designing emails with SEO in mind. Search engines know how long people tend to stay on your site and what percentage of them leave immediately (or "bounce") without checking out your content. Your bounce rate is an important factor in your overall search ranking.

Social media is a powerful asset for any business. Leveraging current social media trends allows your brand or business the opportunity to boost online visibility, engage your target audience, and increase touch points that lead to conversions. Are you still on the fence about the power of social media? There are a number of social trends making the rounds in 2018, but a few are far more powerful than others. Artificially intelligent social chatbots, engaging creatives like videos, and mobile-friendliness are a few notable social media trends this year.

AI and machine learning are making the customer experience more personalized and contextual than ever before. Banks and credit unions are using advanced technology to make websites, emails, digital advertising, social media and other content more efficient and effective. This is increasing marketing ROI as well as customer satisfaction. Subscribe to The Financial Brand via email for FREE!There is a great deal of discussion of the potential value of artificial intelligence, machine learning and robotics in banking. Unfortunately, much of the implementation of these technologies lags the potential by a significant margin.

There's no doubt about it: Technology has become an indispensable tool for driving consumer (aka customer -- will be using the two interchangeably) engagement. For many companies, effective digital solutions are the foundation on which positive Business-to-Customer (B2C) relationships are built. Digital Technology is allowing businesses to create personalized, user-friendly journeys for a wide range of consumers. But just how much has customer engagement evolved due to tech, and how is the Internet of Things impacting the new generation of digitally transformed engagement solutions? According to a recent survey by 451 Alliance, IoT can be leveraged to enhance customer targeting, increase sales and act as a key catalyst for a new generation of digital engagement.

What I learned: Key characteristics of big data and how to identify these with case samples. How this applies to my job: The course helped me have a better understanding of how to interpret data we pull for monthly social media metrics reports.

Digital marketing has become the largest media channel by spend for the first time, a development that will challenge marketers, platforms and agencies to step up with truly engaging experiences tailored for customers and different delivery mechanisms or risk frittering away their investment. Following a year fraught with scandals and broken trust, marketers will buckle down in 2017 and do the hard work required to improve metrics and business relationships while focusing on creating engagements that are not intrusive, but rather personalized, contextual and enriching. Without these steps, consumers are likely to increasingly turn to ad blockers and premium ad-free services. "In 2017, digital will become the single largest media investment channel, passing television for the first time," Scott Symonds, managing director of media at AKQA, told Marketing Dive. "This will be a symbolic turning point for a trend that has been building for years and will make it that much more obvious to all marketers that digital is no longer just a test or an innovation budget. It needs to be expected to work as hard or harder vs. every other investment channel."