House calls have always been the gold standard for healthcare delivery in its most idealized form. Unfortunately, they are also the most expensive. Indeed, today most home healthcare visits are done by an emergency medical technician (EMT) under the direst of circumstances. But there is a better way to deliver personalized, high-quality healthcare at scale, and companies like Sherpaa are making it happen. In this week's Fast Forward, PCMag Editor-in-Chief Dan Costa spoke with Sherpaa CEO and founder Dr. Jay Parkinsonn about Sherpaa's unique business model. One thing that isn't completely clear in the interview is that Sherpaa doctors all work in the same room, a kind of medical call center, and often kick diagnoses off one another to improve results. According to Parkinson, this kind of setup is better for patients and doctors and leads to materially better outcomes. We spoke in PC Magazine Labs in New York City.

ORLANDO – From Watson to Siri, Alexa to Cortana, consumers and patients have become much more familiar with artificial intelligence and natural language processing in recent years. Pick your terminology: machine learning, cognitive computing, neural networks/deep learning. All are becoming more commonplace – in our smartphones, in our kitchens – and as they continue to evolve at a rapid pace, expectations are high for how they'll impact healthcare. As it sparks equal part doubt and hope (and not a little hype) from patients, physicians and technologists, a panel of IT experts at HIMSS17 discussed the future of AI in healthcare on Sunday afternoon. Kenneth Kleinberg, managing director at The Advisory Board Company, spoke with execs from two medical AI startups: Cory Kidd, CEO of Catalia Health, and Jay Parkinson, MD, founder and CMO of Sherpaa.