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Value Elicitation for a Socially Assistive Robot Addressing Social Anxiety: A Participatory Design Approach

Poprcova, Vesna, Lefter, Iulia, Warnier, Martijn, Brazier, Frances

arXiv.org Artificial Intelligence

Social anxiety is a prevalent mental health condition that can significantly impact overall well-being and quality of life. Despite its widespread effects, adequate support or treatment for social anxiety is often insufficient. Advances in technology, particularly in social robotics, offer promising opportunities to complement traditional mental health. As an initial step toward developing effective solutions, it is essential to understand the values that shape what is considered meaningful, acceptable, and helpful. In this study, a participatory design workshop was conducted with mental health academic researchers to elicit the underlying values that should inform the design of socially assistive robots for social anxiety support. Through creative, reflective, and envisioning activities, participants explored scenarios and design possibilities, allowing for systematic elicitation of values, expectations, needs, and preferences related to robot-supported interventions. The findings reveal rich insights into design-relevant values--including adaptivity, acceptance, and efficacy--that are core to support for individuals with social anxiety. This study highlights the significance of a research-led approach to value elicitation, emphasising user-centred and context-aware design considerations in the development of socially assistive robots.


Software Engineering for Self-Adaptive Robotics: A Research Agenda

Sartaj, Hassan, Ali, Shaukat, Cavalcanti, Ana, Esterle, Lukas, Gomes, Cláudio, Larsen, Peter Gorm, Tefas, Anastasios, Woodcock, Jim, Zhang, Houxiang

arXiv.org Artificial Intelligence

Self-adaptive robotic systems operate autonomously in dynamic and uncertain environments, requiring robust real-time monitoring and adaptive behaviour. Unlike traditional robotic software with predefined logic, self-adaptive robots exploit artificial intelligence (AI), machine learning, and model-driven engineering to adapt continuously to changing conditions, thereby ensuring reliability, safety, and optimal performance. This paper presents a research agenda for software engineering in self-adaptive robotics, structured along two dimensions. The first concerns the software engineering lifecycle, requirements, design, development, testing, and operations, tailored to the challenges of self-adaptive robotics. The second focuses on enabling technologies such as digital twins, AI-driven adaptation, and quantum computing, which support runtime monitoring, fault detection, and automated decision-making. We identify open challenges, including verifying adaptive behaviours under uncertainty, balancing trade-offs between adaptability, performance, and safety, and integrating self-adaptation frameworks like MAPE-K/MAPLE-K. By consolidating these challenges into a roadmap toward 2030, this work contributes to the foundations of trustworthy and efficient self-adaptive robotic systems capable of meeting the complexities of real-world deployment.


Personalized Socially Assistive Robots With End-to-End Speech-Language Models For Well-Being Support

Fu, Mengxue, Shi, Zhonghao, Huang, Minyu, Liu, Siqi, Kian, Mina, Song, Yirui, Matarić, Maja J.

arXiv.org Artificial Intelligence

Socially assistive robots (SARs) have shown great potential for supplementing well-being support. However, prior studies have found that existing dialogue pipelines for SARs remain limited in real-time latency, back-channeling, and personalized speech dialogue. Toward addressing these limitations, we propose using integrated end-to-end speech-language models (SLMs) with SARs. This work 1) evaluated the usability of an SLM-enabled SAR dialogue system through a small user study, and 2) identified remaining limitations through study user feedback to inform future improvements. We conducted a small within-participant user study with university students (N = 11) whose results showed that participants perceived an SLM-enabled SAR system as capable of providing empathetic feedback, natural turn-taking, back-channeling, and adaptive responses. We also found that participants reported the robot's nonverbal behaviors as lacking variability and synchronization with conversation, and the SLM's verbal feedback as generic and repetitive. These findings highlighted the need for real-time robot movement synchronized with conversation, improved prompting or fine-tuning to generate outputs better aligned with mental health practices, and more expressive, adaptive vocal generation.


SAR4SLPs: An Asynchronous Survey of Speech-Language Pathologists' Perspectives on Socially Assistive Robots

Oliva, Denielle, Olszewski, Abbie, Feil-Seifer, David

arXiv.org Artificial Intelligence

This paper explores the implementation of SAR4SLPs (Socially Assistive Robots for Speech-Language Pathologists) to investigate aspects such as engagement, therapeutic strategy discipline, and consistent intervention support. We assessed the current application of technology to clinical and educational settings, especially with respect to how SLPs might use SAR in their therapeutic work. An asynchronous remote community (ARC) collaborated with a cohort of practicing SLPs to consider the feasibility, potential effectiveness, and anticipated challenges with implementing SARs in day-to-day interventions and as practice facilitators. We focus in particular on the expressive functionality of SARs, modeling a foundational strategy that SLPs employ across various intervention targets. This paper highlights clinician-driven insights and design implications for developing SARs that support specific treatment goals through collaborative and iterative design.


Soothing Sensations: Enhancing Interactions with a Socially Assistive Robot through Vibrotactile Heartbeats

Borgstedt, Jacqueline, Macdonald, Shaun, Marky, Karola, Pollick, Frank E., Brewster, Stephen A.

arXiv.org Artificial Intelligence

Physical interactions with socially assistive robots (SARs) positively affect user wellbeing. However, haptic experiences when touching a SAR are typically limited to perceiving the robot's movements or shell texture, while other modalities that could enhance the touch experience with the robot, such as vibrotactile stimulation, are under-explored. In this exploratory qualitative study, we investigate the potential of enhancing human interaction with the PARO robot through vibrotactile heartbeats, with the goal to regulate subjective wellbeing during stressful situations. We conducted in-depth one-on-one interviews with 30 participants, who watched three horror movie clips alone, with PARO, and with a PARO that displayed a vibrotactile heartbeat. Our findings show that PARO's presence and its interactive capabilities can help users regulate emotions through attentional redeployment from a stressor toward the robot. The vibrotactile heartbeat further reinforced PARO's physical and social presence, enhancing the socio-emotional support provided by the robot and its perceived life-likeness. We discuss the impact of individual differences in user experience and implications for the future design of life-like vibrotactile stimulation for SARs.


Social Robots for Healthcare and Education in Latin America

Communications of the ACM

Latin American countries face a demographic transition to an aging population. The region must take advantage of the demographic dividend created by a larger share of the working-age population before its population ages and the costs of social services experience a notable increase. The adoption of information technology in education can stimulate economic growth while doing so in healthcare can help contain costs and increase quality of life. While traditional robotics have been used for quite a while in schools and to assist medical procedures, such as surgeries, social robots, which emphasize social interaction with users as their main affordance, have recently been developed and increasingly adopted. Traditional robotics has focused on technical aspects such as mobility, control, and sensing.


Designing a Socially Assistive Robot to Support Older Adults with Low Vision

Zhou, Emily, Shi, Zhonghao, Qiao, Xiaoyang, Matarić, Maja J, Bittner, Ava K

arXiv.org Artificial Intelligence

Socially assistive robots (SARs) have shown great promise in supplementing and augmenting interventions to support the physical and mental well-being of older adults. However, past work has not yet explored the potential of applying SAR to lower the barriers of long-term low vision rehabilitation (LVR) interventions for older adults. In this work, we present a user-informed design process to validate the motivation and identify major design principles for developing SAR for long-term LVR. To evaluate user-perceived usefulness and acceptance of SAR in this novel domain, we performed a two-phase study through user surveys. First, a group (n=38) of older adults with LV completed a mailed-in survey. Next, a new group (n=13) of older adults with LV saw an in-clinic SAR demo and then completed the survey. The study participants reported that SARs would be useful, trustworthy, easy to use, and enjoyable while providing socio-emotional support to augment LVR interventions. The in-clinic demo group reported significantly more positive opinions of the SAR's capabilities than did the baseline survey group that used mailed-in forms without the SAR demo.


An Adaptive Behaviour-Based Strategy for SARs interacting with Older Adults with MCI during a Serious Game Scenario

Zedda, Eleonora, Manca, Marco, Paterno, Fabio, Santoro, Carmen

arXiv.org Artificial Intelligence

The monotonous nature of repetitive cognitive training may cause losing interest in it and dropping out by older adults. This study introduces an adaptive technique that enables a Socially Assistive Robot (SAR) to select the most appropriate actions to maintain the engagement level of older adults while they play the serious game in cognitive training. The goal is to develop an adaptation strategy for changing the robot's behaviour that uses reinforcement learning to encourage the user to remain engaged. A reinforcement learning algorithm was implemented to determine the most effective adaptation strategy for the robot's actions, encompassing verbal and nonverbal interactions. The simulation results demonstrate that the learning algorithm achieved convergence and offers promising evidence to validate the strategy's effectiveness.


Designing Socially Assistive Robots: Exploring Israeli and German Designers' Perceptions

Liberman-Pincu, Ela, Korn, Oliver, Grund, Jonas, van Grondelle, Elmer D., Oron-Gilad, Tal

arXiv.org Artificial Intelligence

Socially assistive robots (SARs) are becoming more prevalent in everyday life, emphasizing the need to make them socially acceptable and aligned with users' expectations. Robots' appearance impacts users' behaviors and attitudes towards them. Therefore, product designers choose visual qualities to give the robot a character and to imply its functionality and personality. In this work, we sought to investigate the effect of cultural differences on Israeli and German designers' perceptions and preferences regarding the suitable visual qualities of SARs in four different contexts: a service robot for an assisted living/retirement residence facility, a medical assistant robot for a hospital environment, a COVID-19 officer robot, and a personal assistant robot for domestic use. Our results indicate that Israeli and German designers share similar perceptions of visual qualities and most of the robotics roles. However, we found differences in the perception of the COVID-19 officer robot's role and, by that, its most suitable visual design. This work indicates that context and culture play a role in users' perceptions and expectations; therefore, they should be taken into account when designing new SARs for diverse contexts.


Employing Socially Assistive Robots in Elderly Care (longer version)

Macis, Daniel, Perilli, Sara, Gena, Cristina

arXiv.org Artificial Intelligence

Recently, it has been considering robotics to face world population aging. According to the WHO, in 2050 there will be about 2.1 billion people over 60 years old worldwide causing a persistent growing need of assistance and a shortage of manpower for delivering congruous assistance. Therefore, seniors' QoL is continuously threatened. Socially Assistive Robotics proposes itself as a solution. To improve SARs acceptability, it is necessary to tailor the system's characteristics with respect to the target needs and issues through the analysis of previous and current studies in the HRI field. Through the examination of the state of the art of social robotics in elderly care, past case studies and paper research about SARs' efficiency, it has been proposed two potential solution examples for two different scenarios, applying two different SARs: Pepper and Nao robots.