Personalized text generation requires models not only to produce coherent text but also to align with a target user's style, tone, and topical focus. Existing retrieval-augmented approaches such as LaMP and PGraphRAG enrich profiles with user and neighbor histories, but they stop at generation and often yield outputs that drift in tone, topic, or style. We present PerFine, a unified, training-free critique-refine framework that enhances personalization through iterative, profile-grounded feedback. In each iteration, an LLM generator produces a draft conditioned on the retrieved profile, and a critic LLM - also conditioned on the same profile - provides structured feedback on tone, vocabulary, sentence structure, and topicality. The generator then revises, while a novel knockout strategy retains the stronger draft across iterations. We further study additional inference-time strategies such as Best-of-N and Topic Extraction to balance quality and efficiency. Across Yelp, Goodreads, and Amazon datasets, PerFine consistently improves personalization over PGraphRAG, with GEval gains of +7-13%, steady improvements over 3-5 refinement iterations, and scalability with increasing critic size. These results highlight that post-hoc, profile-aware feedback offers a powerful paradigm for personalized LLM generation that is both training-free and model-agnostic.

The surge of user-generated online content presents a wealth of insights into customer preferences and market trends. However, the highly diverse, complex, and context-rich nature of such contents poses significant challenges to traditional opinion mining approaches. To address this, we introduce Online Opinion Mining Benchmark (OOMB), a novel dataset and evaluation protocol designed to assess the ability of large language models (LLMs) to mine opinions effectively from diverse and intricate online environments. OOMB provides extensive (entity, feature, opinion) tuple annotations and a comprehensive opinion-centric summary that highlights key opinion topics within each content, thereby enabling the evaluation of both the extractive and abstractive capabilities of models. Through our proposed benchmark, we conduct a comprehensive analysis of which aspects remain challenging and where LLMs exhibit adaptability, to explore whether they can effectively serve as opinion miners in realistic online scenarios. This study lays the foundation for LLM-based opinion mining and discusses directions for future research in this field.

The rise of large language models (LLMs) has enabled the generation of highly persuasive spam reviews that closely mimic human writing. These reviews pose significant challenges for existing detection systems and threaten the credibility of online platforms. In this work, we first create three realistic LLM-generated spam review datasets using three distinct LLMs, each guided by product metadata and genuine reference reviews. Evaluations by GPT-4.1 confirm the high persuasion and deceptive potential of these reviews. To address this threat, we propose FraudSquad, a hybrid detection model that integrates text embeddings from a pre-trained language model with a gated graph transformer for spam node classification. FraudSquad captures both semantic and behavioral signals without relying on manual feature engineering or massive training resources. Experiments show that FraudSquad outperforms state-of-the-art baselines by up to 44.22% in precision and 43.01% in recall on three LLM-generated datasets, while also achieving promising results on two human-written spam datasets. Furthermore, FraudSquad maintains a modest model size and requires minimal labeled training data, making it a practical solution for real-world applications. Our contributions include new synthetic datasets, a practical detection framework, and empirical evidence highlighting the urgency of adapting spam detection to the LLM era. Our code and datasets are available at: https://anonymous.4open.science/r/FraudSquad-5389/.

Personalizing the outputs of large language models (LLMs) to align with individual user preferences is an active research area. However, previous studies have mainly focused on classification or ranking tasks and have not considered Likert-scale rating prediction, a regression task that requires both language and mathematical reasoning to be solved effectively. This task has significant industrial applications, but the utilization of LLMs remains underexplored, particularly regarding the capabilities of off-the-shelf LLMs. This study investigates the performance of off-the-shelf LLMs on rating prediction, providing different in-context information. Through comprehensive experiments with eight models across three datasets, we demonstrate that user-written reviews significantly improve the rating prediction performance of LLMs. This result is comparable to traditional methods like matrix factorization, highlighting the potential of LLMs as a promising solution for the cold-start problem. We also find that the reviews for concrete items are more effective than general preference descriptions that are not based on any specific item. Furthermore, we discover that prompting LLMs to first generate a hypothetical review enhances the rating prediction performance. Our code is available at https://github.com/ynklab/rating-prediction-with-reviews.

Every year, most educational institutions seek and receive an enormous volume of text feedback from students on courses, teaching, and overall experience. Yet, turning this raw feedback into useful insights is far from straightforward. It has been a long-standing challenge to adopt automatic opinion mining solutions for such education review text data due to the content complexity and low-granularity reporting requirements. Aspect-based Sentiment Analysis (ABSA) offers a promising solution with its rich, sub-sentence-level opinion mining capabilities. However, existing ABSA research and resources are very heavily focused on the commercial domain. In education, they are scarce and hard to develop due to limited public datasets and strict data protection. A high-quality, annotated dataset is urgently needed to advance research in this under-resourced area. In this work, we present EduRABSA (Education Review ABSA), the first public, annotated ABSA education review dataset that covers three review subject types (course, teaching staff, university) in the English language and all main ABSA tasks, including the under-explored implicit aspect and implicit opinion extraction. We also share ASQE-DPT (Data Processing Tool), an offline, lightweight, installation-free manual data annotation tool that generates labelled datasets for comprehensive ABSA tasks from a single-task annotation. Together, these resources contribute to the ABSA community and education domain by removing the dataset barrier, supporting research transparency and reproducibility, and enabling the creation and sharing of further resources. The dataset, annotation tool, and scripts and statistics for dataset processing and sampling are available at https://github.com/yhua219/edurabsa_dataset_and_annotation_tool.

Peer review is vital in academia for evaluating research quality. Top AI conferences use reviewer confidence scores to ensure review reliability, but existing studies lack fine-grained analysis of text-score consistency, potentially missing key details. This work assesses consistency at word, sentence, and aspect levels using deep learning and NLP conference review data. We employ deep learning to detect hedge sentences and aspects, then analyze report length, hedge word/sentence frequency, aspect mentions, and sentiment to evaluate text-score alignment. Correlation, significance, and regression tests examine confidence scores' impact on paper outcomes. Results show high text-score consistency across all levels, with regression revealing higher confidence scores correlate with paper rejection, validating expert assessments and peer review fairness.

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in free text. This paper comprehensively reviews sentiment-aware recommendation systems from a natural language processing perspective, covering advancements from 2023 to early 2025. It highlights the benefits of integrating sentiment analysis into e-commerce recommenders to enhance prediction accuracy and explainability through detailed opinion extraction. Our survey categorizes recent work into four main approaches: deep learning classifiers that combine sentiment embeddings with user item interactions, transformer based methods for nuanced feature extraction, graph neural networks that propagate sentiment signals, and conversational recommenders that adapt in real time to user feedback. We summarize model architectures and demonstrate how sentiment flows through recommendation pipelines, impacting dialogue-based suggestions. Key challenges include handling noisy or sarcastic text, dynamic user preferences, and bias mitigation. Finally, we outline research gaps and provide a roadmap for developing smarter, fairer, and more user-centric recommendation tools.

In a rapidly globalizing and digital world, content such as book and product reviews created by people from diverse cultures are read and consumed by others from different corners of the world. In this paper, we investigate the extent and patterns of gaps in understandability of book reviews due to the presence of culturally-specific items and elements that might be alien to users from another culture. Our user-study on 57 book reviews from Goodreads reveal that 83\% of the reviews had at least one culture-specific difficult-to-understand element. We also evaluate the efficacy of GPT-4o in identifying such items, given the cultural background of the reader; the results are mixed, implying a significant scope for improvement. Our datasets are available here: https://github.com/sougata-ub/reading_between_lines

Bidirectional transformers excel at sentiment analysis, and Large Language Models (LLM) are effective zero-shot learners. Might they perform better as a team? This paper explores collaborative approaches between ELECTRA and GPT-4o for three-way sentiment classification. We fine-tuned (FT) four models (ELECTRA Base/Large, GPT-4o/4o-mini) using a mix of reviews from Stanford Sentiment Treebank (SST) and DynaSent. We provided input from ELECTRA to GPT as: predicted label, probabilities, and retrieved examples. Sharing ELECTRA Base FT predictions with GPT-4o-mini significantly improved performance over either model alone (82.74 macro F1 vs. 79.29 ELECTRA Base FT, 79.52 GPT-4o-mini) and yielded the lowest cost/performance ratio (\$0.12/F1 point). However, when GPT models were fine-tuned, including predictions decreased performance. GPT-4o FT-M was the top performer (86.99), with GPT-4o-mini FT close behind (86.77) at much less cost (\$0.38 vs. \$1.59/F1 point). Our results show that augmenting prompts with predictions from fine-tuned encoders is an efficient way to boost performance, and a fine-tuned GPT-4o-mini is nearly as good as GPT-4o FT at 76% less cost. Both are affordable options for projects with limited resources.

This study investigates the performance of three popular tokenization tools: MeCab, Sudachi, and SentencePiece, when applied as a preprocessing step for sentiment-based text classification of Japanese texts. Using Term Frequency-Inverse Document Frequency (TF-IDF) vectorization, we evaluate two traditional machine learning classifiers: Multinomial Naive Bayes and Logistic Regression. The results reveal that Sudachi produces tokens closely aligned with dictionary definitions, while MeCab and SentencePiece demonstrate faster processing speeds. The combination of SentencePiece, TF-IDF, and Logistic Regression outperforms the other alternatives in terms of classification performance.