pradeep
Pursuing a Passion for Machine Learning
This story is part of an ongoing series in which we highlight graduates of Capital One's Machine Learning Engineering Training Program (MLETP), a 160-hour program that teaches software and data engineers the skills necessary to work in machine learning and AI. Pradeep picked up the value of continuous learning from his mother, who earned multiple master's degrees and a Ph.D. in education. So after becoming a software engineer at Capital One in 2017, he was quick to embed himself in our culture of growth and development. Pradeep followed his curiosity and began developing skills in machine learning, a form of artificial intelligence that can automatically predict outcomes. Capital One uses machine learning to create real-time and intelligent customer experiences that bring simplicity to banking.
The Current State Of AI In Customer Service And CX (Customer Experience): An Expert Roundup
Go Moment is the home of the smart concierge Ivy that is well known in the hospitality industry. Singh is also a product design expert and public speaker, and blogs at RajSinghLA.com. Rathinam is also well known and loved in the Seattle tech community and as a mentor to local startups. I caught up with the two of them, in the course of curating and hosting the Rethink CX webinar series sponsored by Freshworks. Like Paddy, I live in the Seattle, Washington area.)
- Personal > Interview (0.70)
- Instructional Material > Course Syllabus & Notes (0.46)
The Current State Of AI In Customer Service And CX (Customer Experience): An Expert Roundup
Go Moment is the home of the smart concierge Ivy that is well known in the hospitality industry. Singh is also a product design expert and public speaker, and blogs at RajSinghLA.com. Rathinam is also well known and loved in the Seattle tech community and as a mentor to local startups. I caught up with the two of them, in the course of curating and hosting the Rethink CX webinar series sponsored by Freshworks. Like Paddy, I live in the Seattle, Washington area.)
- Personal > Interview (0.70)
- Instructional Material > Course Syllabus & Notes (0.46)
Continuous Testing Live: Will AI Make the Leap to Exploratory Testing? - DZone AI
"I may find three bugs, but the way I report information could change the decisions that business people have made, and I think business people will value those who help them make better decisions." On this episode of the Continuous Testing Live podcast, well-known software testing entrepreneur Pradeep Soundararajan shares his views on the opportunities that AI offers to testers who keep an open mind and a strong focus on user experience. Soundararajan also shares two questions that testers should always ask themselves when working to make informed decisions that impact both their customers and the business. Click here to listen to the podcast. Noel: So when I think of AI and machine learning in the software testing industry, I envision people using it to take care of things the same way we think about test automation: something we use for functional testing. But when I read a blog you wrote, titled, "AI-driven Functional Testing," it got into how we might also be able to use AI for exploratory testing, which I had not seen anyone write or talk about before. I'm really curious about the word "driven" in that title and wanted to get you to maybe expand a bit on how AI can be used to not just "aid" your functional test efforts, but really "drive" them.