order effect
Human Cognitive Biases in Explanation-Based Interaction: The Case of Within and Between Session Order Effect
Pesenti, Dario, Bogani, Alessandro, Tentori, Katya, Teso, Stefano
Explanatory Interactive Learning (XIL) is a powerful interactive learning framework designed to enable users to customize and correct AI models by interacting with their explanations. In a nutshell, XIL algorithms select a number of items on which an AI model made a decision (e.g. images and their tags) and present them to users, together with corresponding explanations (e.g. image regions that drive the model's decision). Then, users supply corrective feedback for the explanations, which the algorithm uses to improve the model. Despite showing promise in debugging tasks, recent studies have raised concerns that explanatory interaction may trigger order effects, a well-known cognitive bias in which the sequence of presented items influences users' trust and, critically, the quality of their feedback. We argue that these studies are not entirely conclusive, as the experimental designs and tasks employed differ substantially from common XIL use cases, complicating interpretation. To clarify the interplay between order effects and explanatory interaction, we ran two larger-scale user studies (n = 713 total) designed to mimic common XIL tasks. Specifically, we assessed order effects both within and between debugging sessions by manipulating the order in which correct and wrong explanations are presented to participants. Order effects had a limited, through significant impact on users' agreement with the model (i.e., a behavioral measure of their trust), and only when examined withing debugging sessions, not between them. The quality of users' feedback was generally satisfactory, with order effects exerting only a small and inconsistent influence in both experiments. Overall, our findings suggest that order effects do not pose a significant issue for the successful employment of XIL approaches. More broadly, our work contributes to the ongoing efforts for understanding human factors in AI.
Fragile Preferences: A Deep Dive Into Order Effects in Large Language Models
Yin, Haonan, Vardi, Shai, Choudhary, Vidyanand
Large language models (LLMs) are increasingly deployed in decision-support systems for high-stakes domains such as hiring and university admissions, where choices often involve selecting among competing alternatives. While prior work has noted position order biases in LLM-driven comparisons, these biases have not been systematically analyzed or linked to underlying preference structures. We present the first comprehensive study of position biases across multiple LLMs and two distinct domains: resume comparisons, representing a realistic high-stakes context, and color selection, which isolates position effects by removing confounding factors. We find strong and consistent order effects, including a quality-dependent shift: when all options are high quality, models favor the first option, but when quality is lower, they favor later options. We also identify two previously undocumented biases in both human and machine decision-making: a centrality bias (favoring the middle position in triplewise comparisons) and a name bias, where certain names are favored despite controlling for demographic signals. To separate superficial tie-breaking from genuine distortions of judgment, we extend the rational choice framework to classify pairwise preferences as robust, fragile, or indifferent. Using this framework, we show that order effects can lead models to select strictly inferior options, and that position biases are typically stronger than gender biases. These results indicate that LLMs exhibit distinct failure modes not documented in human decision-making. We also propose targeted mitigation strategies, including a novel use of the temperature parameter, to recover underlying preferences when order effects distort model behavior.
Quantum-like cognition and decision making in the light of quantum measurement theory
Fuyama, Miho, Khrennikov, Andrei, Ozawa, Masanao
We characterize the class of quantum measurements that matches the applications of quantum theory to cognition (and decision making) - quantum-like modeling. Projective measurements describe the canonical measurements of the basic observables of quantum physics. However, the combinations of the basic cognitive effects, such as the question order and response replicability effects, cannot be described by projective measurements. We motivate the use of the special class of quantum measurements, namely {\it sharp repeatable non-projective measurements} - ${\cal SR\bar{P}}. $ This class is practically unused in quantum physics. Thus, physics and cognition explore different parts of quantum measurement theory. Quantum-like modeling isn't automatic borrowing of the quantum formalism. Exploring the class ${\cal SR\bar{P}}$ highlights the role of {\it noncommutativity of the state update maps generated by measurement back action.} Thus, ``non-classicality'' in quantum physics as well as quantum-like modeling for cognition is based on two different types of noncommutativity, of operators (observables) and instruments (state update maps): {\it observable-noncommutativity} vs. {\it state update-noncommutativity}. We speculate that distinguishing quantum-like properties of the cognitive effects are the expressions of the latter, or possibly both.
Investigating Context Effects in Similarity Judgements in Large Language Models
Uprety, Sagar, Jaiswal, Amit Kumar, Liu, Haiming, Song, Dawei
Large Language Models (LLMs) have revolutionised the capability of AI models in comprehending and generating natural language text. They are increasingly being used to empower and deploy agents in real-world scenarios, which make decisions and take actions based on their understanding of the context. Therefore researchers, policy makers and enterprises alike are working towards ensuring that the decisions made by these agents align with human values and user expectations. That being said, human values and decisions are not always straightforward to measure and are subject to different cognitive biases. There is a vast section of literature in Behavioural Science which studies biases in human judgements. In this work we report an ongoing investigation on alignment of LLMs with human judgements affected by order bias. Specifically, we focus on a famous human study which showed evidence of order effects in similarity judgements, and replicate it with various popular LLMs. We report the different settings where LLMs exhibit human-like order effect bias and discuss the implications of these findings to inform the design and development of LLM based applications.
AOTree: Aspect Order Tree-based Model for Explainable Recommendation
Zhao, Wenxin, Zhang, Peng, Gu, Hansu, Li, Dongsheng, Lu, Tun, Gu, Ning
Recent recommender systems aim to provide not only accurate recommendations but also explanations that help users understand them better. However, most existing explainable recommendations only consider the importance of content in reviews, such as words or aspects, and ignore the ordering relationship among them. This oversight neglects crucial ordering dimensions in the human decision-making process, leading to suboptimal performance. Therefore, in this paper, we propose Aspect Order Tree-based (AOTree) explainable recommendation method, inspired by the Order Effects Theory from cognitive and decision psychology, in order to capture the dependency relationships among decisive factors. We first validate the theory in the recommendation scenario by analyzing the reviews of the users. Then, according to the theory, the proposed AOTree expands the construction of the decision tree to capture aspect orders in users' decision-making processes, and use attention mechanisms to make predictions based on the aspect orders. Extensive experiments demonstrate our method's effectiveness on rating predictions, and our approach aligns more consistently with the user' s decision-making process by displaying explanations in a particular order, thereby enhancing interpretability.
Premise Order Matters in Reasoning with Large Language Models
Chen, Xinyun, Chi, Ryan A., Wang, Xuezhi, Zhou, Denny
Large language models (LLMs) have accomplished remarkable reasoning performance in various domains. However, in the domain of reasoning tasks, we discover a frailty: LLMs are surprisingly brittle to the ordering of the premises, despite the fact that such ordering does not alter the underlying task. In particular, we observe that LLMs achieve the best performance when the premise order aligns with the context required in intermediate reasoning steps. For example, in deductive reasoning tasks, presenting the premises in the same order as the ground truth proof in the prompt (as opposed to random ordering) drastically increases the model's accuracy. We first examine the effect of premise ordering on deductive reasoning on a variety of LLMs, and our evaluation shows that permuting the premise order can cause a performance drop of over 30%. In addition, we release the benchmark R-GSM, based on GSM8K, to examine the ordering effect for mathematical problem-solving, and we again observe a significant drop in accuracy, relative to the original GSM8K benchmark.
Position Matters! Empirical Study of Order Effect in Knowledge-grounded Dialogue
Su, Hsuan, Kumar, Shachi H, Mazumder, Sahisnu, Chen, Wenda, Manuvinakurike, Ramesh, Okur, Eda, Sahay, Saurav, Nachman, Lama, Chen, Shang-Tse, Lee, Hung-yi
With the power of large pretrained language models, various research works have integrated knowledge into dialogue systems. The traditional techniques treat knowledge as part of the input sequence for the dialogue system, prepending a set of knowledge statements in front of dialogue history. However, such a mechanism forces knowledge sets to be concatenated in an ordered manner, making models implicitly pay imbalanced attention to the sets during training. In this paper, we first investigate how the order of the knowledge set can influence autoregressive dialogue systems' responses. We conduct experiments on two commonly used dialogue datasets with two types of transformer-based models and find that models view the input knowledge unequally. To this end, we propose a simple and novel technique to alleviate the order effect by modifying the position embeddings of knowledge input in these models. With the proposed position embedding method, the experimental results show that each knowledge statement is uniformly considered to generate responses.
Order Effects in Bayesian Updates
Moreira, Catarina, de Barros, Jose Acacio
Order effects occur when judgments about a hypothesis's probability given a sequence of information do not equal the probability of the same hypothesis when the information is reversed. Different experiments have been performed in the literature that supports evidence of order effects. We proposed a Bayesian update model for order effects where each question can be thought of as a mini-experiment where the respondents reflect on their beliefs. We showed that order effects appear, and they have a simple cognitive explanation: the respondent's prior belief that two questions are correlated. The proposed Bayesian model allows us to make several predictions: (1) we found certain conditions on the priors that limit the existence of order effects; (2) we show that, for our model, the QQ equality is not necessarily satisfied (due to symmetry assumptions); and (3) the proposed Bayesian model has the advantage of possessing fewer parameters than its quantum counterpart.
Cognitive phenomena show quantum, particle-like features
Animals actively enhance their access to information – thus chances of survival - via the sensory system. Because the sensory organs are information grabbing machines, interaction through sensory stimulus corresponds to energy-information exchange. Seeing further, smelling keener enables animals to gather nutrients (i.e., expanding time) and avoid physical dangers (i.e., time compression), an effective time machine, which is analogue to the relativity of time in general relativity. The fine regulation of the path, rhythm and extent of brain frequencies turn the brain into a complex, yet subtle system. However, the brain is much more than a finely-regulated circuit board.
What is Wrong with Topic Modeling? (and How to Fix it Using Search-based Software Engineering)
Agrawal, Amritanshu, Fu, Wei, Menzies, Tim
Context: Topic modeling finds human-readable structures in unstructured textual data. A widely used topic modeler is Latent Dirichlet allocation. When run on different datasets, LDA suffers from "order effects" i.e. different topics are generated if the order of training data is shuffled. Such order effects introduce a systematic error for any study. This error can relate to misleading results;specifically, inaccurate topic descriptions and a reduction in the efficacy of text mining classification results. Objective: To provide a method in which distributions generated by LDA are more stable and can be used for further analysis. Method: We use LDADE, a search-based software engineering tool that tunes LDA's parameters using DE (Differential Evolution). LDADE is evaluated on data from a programmer information exchange site (Stackoverflow), title and abstract text of thousands ofSoftware Engineering (SE) papers, and software defect reports from NASA. Results were collected across different implementations of LDA (Python+Scikit-Learn, Scala+Spark); across different platforms (Linux, Macintosh) and for different kinds of LDAs (VEM,or using Gibbs sampling). Results were scored via topic stability and text mining classification accuracy. Results: In all treatments: (i) standard LDA exhibits very large topic instability; (ii) LDADE's tunings dramatically reduce cluster instability; (iii) LDADE also leads to improved performances for supervised as well as unsupervised learning. Conclusion: Due to topic instability, using standard LDA with its "off-the-shelf" settings should now be depreciated. Also, in future, we should require SE papers that use LDA to test and (if needed) mitigate LDA topic instability. Finally, LDADE is a candidate technology for effectively and efficiently reducing that instability.