Each of these now debunked myths have grown from ideas or misconceptions that are quite believable, so it is easy to sympathise with people who may hold those points of view. However, all of the above stereotypes have now been disproven with the use of unignorable facts and figures to support the arguments. There is no need for anyone to have any fears about implementing or using chatbots anymore, so go ahead and use one to boost your business today.

Patients' wellbeing should be the central focus of healthcare. Studies show that doctors spend almost half their time on data entry and more than half of their workdays managing records instead of caring for patients. Add this lost time to the fact that healthcare in the United States is already understaffed – averaging 2.5 healthcare practitioners to every 1,000 patients – and it's easy to see that something's got to give to bring focus back to what really matters: actual patient care. Automation technologies, such as Robotic Process Automation (RPA), offer a chance to relieve overburdened healthcare practitioners of the time-intensive administrative work detracting from time spent with patients. RPA software allows users to configure "bots" to take on repetitive tasks by emulating and integrating the actions of a human within digital systems to perform a business process, eliminating often repetitive tasks from a person's workload.

In this case, it's the potential impact of artificial intelligence (AI) that is being hotly debated by the media and expert commentators. Although there is no doubt that AI will be a transformative force in business, the recent attention on the subject has also led to many common misconceptions about the technology and its anticipated effects.