Download Slides: https://www.datacouncil.ai/talks/chat... WANT TO EXPERIENCE A TALK LIKE THIS LIVE? ABOUT THE TALK Nestlé built its first chatbot in 2016 with the rise of Artificial Intelligence and particularly Machine Learning and Natural Language Processing. Brands are currently using chatbots to communicate with consumers on their preferred messaging apps, such as Facebook Messenger or WhatsApp. Instead of having an army of people, chatbots can hold personalized conversations with multiple consumers 24/7. Since 2016, Nestlé has built and deployed up to 20 bots in production, with more than 15 projects in progress.

ABOUT THE TALK: For many years, the main goal of the Netflix personalized recommendation system has been to get the right titles in front each of our members at the right time. But the job of recommendation does not end there. The homepage should be able to convey to the member enough evidence of why this is a good title for her, especially for shows that the member has never heard of. One way to address this challenge is to personalize the way we portray the titles on our service. Our image personalization engine is driven by online learning and contextual bandits.