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CREST: Improving Interpretability and Effectiveness of Troubleshooting at Ericsson through Criterion-Specific Trouble Report Retrieval

Javdan, Soroush, Krishnamoorthy, Pragash, Baysal, Olga

arXiv.org Artificial Intelligence

The rapid evolution of the telecommunication industry necessitates efficient troubleshooting processes to maintain network reliability, software maintainability, and service quality. Trouble Reports (TRs), which document issues in Ericsson's production system, play a critical role in facilitating the timely resolution of software faults. However, the complexity and volume of TR data, along with the presence of diverse criteria that reflect different aspects of each fault, present challenges for retrieval systems. Building on prior work at Ericsson, which utilized a two-stage workflow, comprising Initial Retrieval (IR) and Re-Ranking (RR) stages, this study investigates different TR observation criteria and their impact on the performance of retrieval models. We propose \textbf{CREST} (\textbf{C}riteria-specific \textbf{R}etrieval via \textbf{E}nsemble of \textbf{S}pecialized \textbf{T}R models), a criterion-driven retrieval approach that leverages specialized models for different TR fields to improve both effectiveness and interpretability, thereby enabling quicker fault resolution and supporting software maintenance. CREST utilizes specialized models trained on specific TR criteria and aggregates their outputs to capture diverse and complementary signals. This approach leads to enhanced retrieval accuracy, better calibration of predicted scores, and improved interpretability by providing relevance scores for each criterion, helping users understand why specific TRs were retrieved. Using a subset of Ericsson's internal TRs, this research demonstrates that criterion-specific models significantly outperform a single model approach across key evaluation metrics. This highlights the importance of all targeted criteria used in this study for optimizing the performance of retrieval systems.


CrEst: Credibility Estimation for Contexts in LLMs via Weak Supervision

Adila, Dyah, Zhang, Shuai, Han, Boran, Min, Bonan, Wang, Yuyang

arXiv.org Artificial Intelligence

The integration of contextual information has significantly enhanced the performance of large language models (LLMs) on knowledge-intensive tasks. However, existing methods often overlook a critical challenge: the credibility of context documents can vary widely, potentially leading to the propagation of unreliable information. In this paper, we introduce CrEst, a novel weakly supervised framework for assessing the credibility of context documents during LLM inference--without requiring manual annotations. Our approach is grounded in the insight that credible documents tend to exhibit higher semantic coherence with other credible documents, enabling automated credibility estimation through inter-document agreement. To incorporate credibility into LLM inference, we propose two integration strategies: a black-box approach for models without access to internal weights or activations, and a white-box method that directly modifies attention mechanisms. Extensive experiments across three model architectures and five datasets demonstrate that CrEst consistently outperforms strong baselines, achieving up to a 26.86% improvement in accuracy and a 3.49% increase in F1 score. Further analysis shows that CrEst maintains robust performance even under high-noise conditions.


CReSt: A Comprehensive Benchmark for Retrieval-Augmented Generation with Complex Reasoning over Structured Documents

Khang, Minsoo, Park, Sangjun, Hong, Teakgyu, Jung, Dawoon

arXiv.org Artificial Intelligence

Large Language Models (LLMs) have made substantial progress in recent years, yet evaluating their capabilities in practical Retrieval-Augmented Generation (RAG) scenarios remains challenging. In practical applications, LLMs must demonstrate complex reasoning, refuse to answer appropriately, provide precise citations, and effectively understand document layout. These capabilities are crucial for advanced task handling, uncertainty awareness, maintaining reliability, and structural understanding. While some of the prior works address these aspects individually, there is a need for a unified framework that evaluates them collectively in practical RAG scenarios. To address this, we present CReSt (A Comprehensive Benchmark for Retrieval-Augmented Generation with Complex Reasoning over Structured Documents), a benchmark designed to assess these key dimensions holistically. CReSt comprises 2,245 human-annotated examples in English and Korean, designed to capture practical RAG scenarios that require complex reasoning over structured documents. It also introduces a tailored evaluation methodology to comprehensively assess model performance in these critical areas. Our evaluation shows that even advanced LLMs struggle to perform consistently across these dimensions, underscoring key areas for improvement. We release CReSt to support further research and the development of more robust RAG systems. The dataset and code are available at: https://github.com/UpstageAI/CReSt.


CREST: An Efficient Conjointly-trained Spike-driven Framework for Event-based Object Detection Exploiting Spatiotemporal Dynamics

Mao, Ruixin, Shen, Aoyu, Tang, Lin, Zhou, Jun

arXiv.org Artificial Intelligence

Event-based cameras feature high temporal resolution, wide dynamic range, and low power consumption, which is ideal for high-speed and low-light object detection. Spiking neural networks (SNNs) are promising for event-based object recognition and detection due to their spiking nature but lack efficient training methods, leading to gradient vanishing and high computational complexity, especially in deep SNNs. Additionally, existing SNN frameworks often fail to effectively handle multi-scale spatiotemporal features, leading to increased data redundancy and reduced accuracy. To address these issues, we propose CREST, a novel conjointly-trained spike-driven framework to exploit spatiotemporal dynamics in event-based object detection. We introduce the conjoint learning rule to accelerate SNN learning and alleviate gradient vanishing. It also supports dual operation modes for efficient and flexible implementation on different hardware types. Additionally, CREST features a fully spike-driven framework with a multi-scale spatiotemporal event integrator (MESTOR) and a spatiotemporal-IoU (ST-IoU) loss. Our approach achieves superior object recognition & detection performance and up to 100X energy efficiency compared with state-of-the-art SNN algorithms on three datasets, providing an efficient solution for event-based object detection algorithms suitable for SNN hardware implementation.


Self-Training Meets Consistency: Improving LLMs' Reasoning With Consistency-Driven Rationale Evaluation

Lee, Jaehyeok, Sakaguchi, Keisuke, Bak, JinYeong

arXiv.org Artificial Intelligence

Self-training approach for large language models (LLMs) improves reasoning abilities by training the models on their self-generated rationales. Previous approaches have labeled rationales that produce correct answers for a given question as appropriate for training. However, a single measure risks misjudging rationale quality, leading the models to learn flawed reasoning patterns. To address this issue, we propose CREST (Consistency-driven Rationale Evaluation for Self-Training), a self-training framework that further evaluates each rationale through follow-up questions and leverages this evaluation to guide its training. Specifically, we introduce two methods: (1) filtering out rationales that frequently result in incorrect answers on follow-up questions and (2) preference learning based on mixed preferences from rationale evaluation results of both original and follow-up questions. Experiments on three question-answering datasets using open LLMs show that CREST not only improves the logical robustness and correctness of rationales but also improves reasoning abilities compared to previous self-training approaches.


CREST: Effectively Compacting a Datastore For Retrieval-Based Speculative Decoding

Ho, Sophia, Park, Jinsol, Wang, Patrick

arXiv.org Artificial Intelligence

We present CREST (Compact Retrieval-Based Speculative Decoding), a redesign of REST that allows it to be effectively "compacted". REST is a drafting technique for speculative decoding based on retrieving exact n-gram matches of the most recent n tokens generated by the target LLM from a datastore. The key idea of CREST is to only store a subset of the smallest and most common n-grams in the datastore with the hope of achieving comparable performance with less storage space. We found that storing a subset of n-grams both reduces storage space and improves performance. CREST matches REST's accepted token length with 10.6-13.5x Although REST can achieve a high draft token acceptance rate, the static nature of the datastore introduces a new challenge Recently, Speculative Decoding has gained traction for accelerating regarding storage space.


CEval: A Benchmark for Evaluating Counterfactual Text Generation

Nguyen, Van Bach, Schlötterer, Jörg, Seifert, Christin

arXiv.org Artificial Intelligence

Counterfactual text generation aims to minimally change a text, such that it is classified differently. Judging advancements in method development for counterfactual text generation is hindered by a non-uniform usage of data sets and metrics in related work. We propose CEval, a benchmark for comparing counterfactual text generation methods. CEval unifies counterfactual and text quality metrics, includes common counterfactual datasets with human annotations, standard baselines (MICE, GDBA, CREST) and the open-source language model LLAMA-2. Our experiments found no perfect method for generating counterfactual text. Methods that excel at counterfactual metrics often produce lower-quality text while LLMs with simple prompts generate high-quality text but struggle with counterfactual criteria. By making CEval available as an open-source Python library, we encourage the community to contribute more methods and maintain consistent evaluation in future work.


CREST: A Joint Framework for Rationalization and Counterfactual Text Generation

Treviso, Marcos, Ross, Alexis, Guerreiro, Nuno M., Martins, André F. T.

arXiv.org Artificial Intelligence

Selective rationales and counterfactual examples have emerged as two effective, complementary classes of interpretability methods for analyzing and training NLP models. However, prior work has not explored how these methods can be integrated to combine their complementary advantages. We overcome this limitation by introducing CREST (ContRastive Edits with Sparse raTionalization), a joint framework for selective rationalization and counterfactual text generation, and show that this framework leads to improvements in counterfactual quality, model robustness, and interpretability. First, CREST generates valid counterfactuals that are more natural than those produced by previous methods, and subsequently can be used for data augmentation at scale, reducing the need for human-generated examples. Second, we introduce a new loss function that leverages CREST counterfactuals to regularize selective rationales and show that this regularization improves both model robustness and rationale quality, compared to methods that do not leverage CREST counterfactuals. Our results demonstrate that CREST successfully bridges the gap between selective rationales and counterfactual examples, addressing the limitations of existing methods and providing a more comprehensive view of a model's predictions.


Predicting Directionality in Causal Relations in Text

Hosseini, Pedram, Broniatowski, David A., Diab, Mona

arXiv.org Artificial Intelligence

In this work, we test the performance of two bidirectional transformer-based language models, BERT and SpanBERT, on predicting directionality in causal pairs in the textual content. Our preliminary results show that predicting direction for inter-sentence and implicit causal relations is more challenging. And, SpanBERT performs better than BERT on causal samples with longer span length. We also introduce CREST which is a framework for unifying a collection of scattered datasets of causal relations.


Intel Pledges First Commercial Nervana Product 'Spring Crest' in 2019

#artificialintelligence

At its AI developer conference in San Francisco yesterday, Intel embraced a holistic approach to AI and showed off a broad AI portfolio that includes Xeon processors, Movidius technologies, FPGAs and Intel's Nervana Neural Network Processors (NNPs), based on the technology it acquired in 2016. In his opening keynote, Naveen Rao, general manager of Intel's artificial intelligence products group and former CEO of Nervana Systems, revealed that the first commercial Nervana product will debut in late 2019 and will be called NNP L-1000 (codename: Spring Crest). Intel anticipates that Spring Crest will offer 3-4x the training performance of its development product Lake Crest. Originally scheduled for availability last year, Lake Crest is being used as a software development vehicle to gather feedback from early partners. This is reminiscent of how Intel handled its first Phi product, Knights Ferry, a development prototype that was never widely available.