Health misinformation spreading online poses a significant threat to public health. Researchers have explored methods for automatically generating counterspeech to health misinformation as a mitigation strategy. Existing approaches often produce uniform responses, ignoring that the health literacy level of the audience could affect the accessibility and effectiveness of counterspeech. We propose a Controlled-Literacy framework using retrieval-augmented generation (RAG) with reinforcement learning (RL) to generate tailored counterspeech adapted to different health literacy levels. In particular, we retrieve knowledge aligned with specific health literacy levels, enabling accessible and factual information to support generation. We design a reward function incorporating subjective user preferences and objective readability-based rewards to optimize counterspeech to the target health literacy level. Experiment results show that Controlled-Literacy outperforms baselines by generating more accessible and user-preferred counterspeech. This research contributes to more equitable and impactful public health communication by improving the accessibility and comprehension of counterspeech to health misinformation

Large language models (LLMs) incorporated with Retrieval-Augmented Generation (RAG) have demonstrated powerful capabilities in generating counterspeech against misinformation. However, current studies rely on limited evidence and offer less control over final outputs. To address these challenges, we propose a Multi-agent Retrieval-Augmented Framework to generate counterspeech against health misinformation, incorporating multiple LLMs to optimize knowledge retrieval, evidence enhancement, and response refinement. Our approach integrates both static and dynamic evidence, ensuring that the generated counterspeech is relevant, well-grounded, and up-to-date. Our method outperforms baseline approaches in politeness, relevance, informativeness, and factual accuracy, demonstrating its effectiveness in generating high-quality counterspeech. To further validate our approach, we conduct ablation studies to verify the necessity of each component in our framework. Furthermore, cross evaluations show that our system generalizes well across diverse health misinformation topics and datasets. And human evaluations reveal that refinement significantly enhances counterspeech quality and obtains human preference.

Biased news contributes to societal polarization and is often reinforced by hostile reader comments, constituting a vital yet often overlooked aspect of news dissemination. Our study reveals that offensive comments support biased content, amplifying bias and causing harm to targeted groups or individuals. Counterspeech is an effective approach to counter such harmful speech without violating freedom of speech, helping to limit the spread of bias. To the best of our knowledge, this is the first study to explore counterspeech generation in the context of news articles. We introduce a manually annotated dataset linking media bias, offensive comments, and counterspeech. We conduct a detailed analysis showing that over 70\% offensive comments support biased articles, amplifying bias and thus highlighting the importance of counterspeech generation. Comparing counterspeech generated by humans and large language models, we find model-generated responses are more polite but lack the novelty and diversity. Finally, we improve generated counterspeech through few-shot learning and integration of news background information, enhancing both diversity and relevance.

Counterspeech, i.e. the practice of responding to online hate speech, has gained traction in NLP as a promising intervention. While early work emphasised collaboration with non-governmental organisation stakeholders, recent research trends have shifted toward automated pipelines that reuse a small set of legacy datasets, often without input from affected communities. This paper presents a systematic review of 74 NLP studies on counterspeech, analysing the extent to which stakeholder participation influences dataset creation, model development, and evaluation. To complement this analysis, we conducted a participatory case study with five NGOs specialising in online Gender-Based Violence (oGBV), identifying stakeholder-informed practices for counterspeech generation. Our findings reveal a growing disconnect between current NLP research and the needs of communities most impacted by toxic online content. We conclude with concrete recommendations for re-centring stakeholder expertise in counterspeech research.

Counterspeech is a key strategy against harmful online content, but scaling expert-driven efforts is challenging. Large Language Models (LLMs) present a potential solution, though their use in countering conspiracy theories is under-researched. Unlike for hate speech, no datasets exist that pair conspiracy theory comments with expert-crafted counterspeech. We address this gap by evaluating the ability of GPT-4o, Llama 3, and Mistral to effectively apply counterspeech strategies derived from psychological research provided through structured prompts. Our results show that the models often generate generic, repetitive, or superficial results. Additionally, they over-acknowledge fear and frequently hallucinate facts, sources, or figures, making their prompt-based use in practical applications problematic.

Counterspeech has proven to be a powerful tool to combat hate speech online. Previous studies have focused on generating counterspeech conditioned only on specific intents (single attributed). However, a holistic approach considering multiple attributes simultaneously can yield more nuanced and effective responses. Here, we introduce HiPPrO, Hierarchical Prefix learning with Preference Optimization, a novel two-stage framework that utilizes the effectiveness of attribute-specific prefix embedding spaces hierarchically optimized during the counterspeech generation process in the first phase. Thereafter, we incorporate both reference and reward-free preference optimization to generate more constructive counterspeech. Furthermore, we extend IntentCONANv2 by annotating all 13,973 counterspeech instances with emotion labels by five annotators. HiPPrO leverages hierarchical prefix optimization to integrate these dual attributes effectively. An extensive evaluation demonstrates that HiPPrO achieves a ~38 % improvement in intent conformity and a ~3 %, ~2 %, ~3 % improvement in Rouge-1, Rouge-2, and Rouge-L, respectively, compared to several baseline models. Human evaluations further substantiate the superiority of our approach, highlighting the enhanced relevance and appropriateness of the generated counterspeech. This work underscores the potential of multi-attribute conditioning in advancing the efficacy of counterspeech generation systems. Our code is available on Github and dataset is open-sourced on Hugging-face.

Hate speech (HS) erodes the inclusiveness of online users and propagates negativity and division. Counterspeech has been recognized as a way to mitigate the harmful consequences. While some research has investigated the impact of user-generated counterspeech on social media platforms, few have examined and modeled haters' reactions toward counterspeech, despite the immediate alteration of haters' attitudes being an important aspect of counterspeech. This study fills the gap by analyzing the impact of counterspeech from the hater's perspective, focusing on whether the counterspeech leads the hater to reenter the conversation and if the reentry is hateful. We compile the Reddit Echoes of Hate dataset (ReEco), which consists of triple-turn conversations featuring haters' reactions, to assess the impact of counterspeech. To predict haters' behaviors, we employ two strategies: a two-stage reaction predictor and a three-way classifier. The linguistic analysis sheds insights on the language of counterspeech to hate eliciting different haters' reactions. Experimental results demonstrate that the 3-way classification model outperforms the two-stage reaction predictor, which first predicts reentry and then determines the reentry type. We conclude the study with an assessment showing the most common errors identified by the best-performing model.

Counterspeech has emerged as a popular and effective strategy for combating online hate speech, sparking growing research interest in automating its generation using language models. However, the field still lacks standardised evaluation protocols and reliable automated evaluation metrics that align with human judgement. Current automatic evaluation methods, primarily based on similarity metrics, do not effectively capture the complex and independent attributes of counterspeech quality, such as contextual relevance, aggressiveness, or argumentative coherence. This has led to an increased dependency on labor-intensive human evaluations to assess automated counter-speech generation methods. To address these challenges, we introduce CSEval, a novel dataset and framework for evaluating counterspeech quality across four dimensions: contextual-relevance, aggressiveness, argument-coherence, and suitableness. Furthermore, we propose Auto-Calibrated COT for Counterspeech Evaluation (Auto-CSEval), a prompt-based method with auto-calibrated chain-of-thoughts (CoT) for scoring counterspeech using large language models. Our experiments show that Auto-CSEval outperforms traditional metrics like ROUGE, METEOR, and BertScore in correlating with human judgement, indicating a significant improvement in automated counterspeech evaluation.

This paper introduces a context-aware model for robust counterspeech generation, which achieved significant success in the MCG-COLING-2025 shared task. Our approach particularly excelled in low-resource language settings. By leveraging a simulated annealing algorithm fine-tuned on multilingual datasets, the model generates factually accurate responses to hate speech. We demonstrate state-of-the-art performance across four languages (Basque, English, Italian, and Spanish), with our system ranking first for Basque, second for Italian, and third for both English and Spanish. Notably, our model swept all three top positions for Basque, highlighting its effectiveness in low-resource scenarios. Evaluation of the shared task employs both traditional metrics (BLEU, ROUGE, BERTScore, Novelty) and JudgeLM based on LLM. We present a detailed analysis of our results, including an empirical evaluation of the model performance and comprehensive score distributions across evaluation metrics. This work contributes to the growing body of research on multilingual counterspeech generation, offering insights into developing robust models that can adapt to diverse linguistic and cultural contexts in the fight against online hate speech.

Despite the global prevalence of Modern Standard Chinese language, counterspeech (CS) resources for Chinese remain virtually nonexistent. To address this gap in East Asian counterspeech research we introduce the a corpus of Modern Standard Mandarin counterspeech that focuses on combating hate speech in Mainland China. This paper proposes a novel approach of generating CS by using an LLM-as-a-Judge, simulated annealing, LLMs zero-shot CN generation and a round-robin algorithm. This is followed by manual verification for quality and contextual relevance. This paper details the methodology for creating effective counterspeech in Chinese and other non-Eurocentric languages, including unique cultural patterns of which groups are maligned and linguistic patterns in what kinds of discourse markers are programmatically marked as hate speech (HS). Analysis of the generated corpora, we provide strong evidence for the lack of open-source, properly labeled Chinese hate speech data and the limitations of using an LLM-as-Judge to score possible answers in Chinese. Moreover, the present corpus serves as the first East Asian language based CS corpus and provides an essential resource for future research on counterspeech generation and evaluation.