Want your chatbot design to deliver genuine customer engagement? Build it properly, writes Matt Grobler, pre-sales engineer at Inovo. Well, not unless they've been integrated intelligently and strategically to create a seamless customer journey. By 2022, Gartner predicts that 70% of customer interactions with businesses will involve emerging technologies such as machine learning (ML) applications, chatbots and mobile messaging. Chatbots are a bit like magic in that they are powerful tools in the right hands.

Welcome to the world of intelligent chatbots: your companion and conversation agents who should make your life smarter. A leading research paper even said that by 2020, the average person would have more conversations with bots than with their spouse. So, be ready to embrace this new life in a year from now. Have you ever tried telling Siri or Google to "find restaurants that don't serve pizza?" At least they are both consistent in that they gave the same answer -- suggesting restaurants that do serve pizza. The first citizen humanoid robot, Sofia, is making her way to every media event, conducting interviews using human-like conversations. How does she compare to these competitors? Well, the truth is far from reality.

If you are a modern technology enthusiast, chatbots with the best AI must have shown up on your radar. One of the most advanced tech solutions are chatbots, and they keep making our lives easier, even if we aren't always sure when and how. To help you understand one of today's best uses of modern technology, we've prepared the answers to 5 common questions related to chatbots with the best AI. We're sure that the trend of chatbot implementation will never grow old, so let's find out why that is so. Although it sounds impossible, the first "chatbot" appeared back in 1966.

The potential of artificial intelligence (AI) technologies that can sense, comprehend, act, and learn over time, is immense and fast maturing. As AI becomes more democratised and easily accessible, the temptation for companies to dip their toes is irresistible. Outside of robotic process automation (RPA), I am seeing heightened client interest for employee or customer facing chatbots (i.e. The speed trap The technology underlying chatbots is straightforward and one can get started with a basic bot in a few hours. This is music to companies looking to make a quick start with AI on a shoestring budget!