In this paper, we elaborate on how AI can support diversity and inclusion and exemplify research projects conducted in that direction. We start by looking at the challenges and progress in making large language models (LLMs) more transparent, inclusive, and aware of social biases. Even though LLMs like ChatGPT have impressive abilities, they struggle to understand different cultural contexts and engage in meaningful, human like conversations. A key issue is that biases in language processing, especially in machine translation, can reinforce inequality. Tackling these biases requires a multidisciplinary approach to ensure AI promotes diversity, fairness, and inclusion. We also highlight AI's role in identifying biased content in media, which is important for improving representation. By detecting unequal portrayals of social groups, AI can help challenge stereotypes and create more inclusive technologies. Transparent AI algorithms, which clearly explain their decisions, are essential for building trust and reducing bias in AI systems. We also stress AI systems need diverse and inclusive training data. Projects like the Child Growth Monitor show how using a wide range of data can help address real world problems like malnutrition and poverty. We present a project that demonstrates how AI can be applied to monitor the role of search engines in spreading disinformation about the LGBTQ+ community. Moreover, we discuss the SignON project as an example of how technology can bridge communication gaps between hearing and deaf people, emphasizing the importance of collaboration and mutual trust in developing inclusive AI. Overall, with this paper, we advocate for AI systems that are not only effective but also socially responsible, promoting fair and inclusive interactions between humans and machines.

This chapter examines the role of Machine Translation in perpetuating gender bias, highlighting the challenges posed by cross-linguistic settings and statistical dependencies. A comprehensive overview of relevant existing work related to gender bias in both conventional Neural Machine Translation approaches and Generative Pretrained Transformer models employed as Machine Translation systems is provided. Through an experiment using ChatGPT (based on GPT-3.5) in an English-Italian translation context, we further assess ChatGPT's current capacity to address gender bias. The findings emphasize the ongoing need for advancements in mitigating bias in Machine Translation systems and underscore the importance of fostering fairness and inclusivity in language technologies.

While quality estimation (QE) can play an important role in the translation process, its effectiveness relies on the availability and quality of training data. For QE in particular, high-quality labeled data is often lacking due to the high cost and effort associated with labeling such data. Aside from the data scarcity challenge, QE models should also be generalizable, i.e., they should be able to handle data from different domains, both generic and specific. To alleviate these two main issues -- data scarcity and domain mismatch -- this paper combines domain adaptation and data augmentation within a robust QE system. Our method first trains a generic QE model and then fine-tunes it on a specific domain while retaining generic knowledge. Our results show a significant improvement for all the language pairs investigated, better cross-lingual inference, and a superior performance in zero-shot learning scenarios as compared to state-of-the-art baselines.

Recent years have seen an increasing need for gender-neutral and inclusive language. Within the field of NLP, there are various mono- and bilingual use cases where gender inclusive language is appropriate, if not preferred due to ambiguity or uncertainty in terms of the gender of referents. In this work, we present a rule-based and a neural approach to gender-neutral rewriting for English along with manually curated synthetic data (WinoBias+) and natural data (OpenSubtitles and Reddit) benchmarks. A detailed manual and automatic evaluation highlights how our NeuTral Rewriter, trained on data generated by the rule-based approach, obtains word error rates (WER) below 0.18% on synthetic, in-domain and out-domain test sets.

Languages differ in terms of the absence or presence of gender features, the number of gender classes and whether and where gender features are explicitly marked. These cross-linguistic differences can lead to ambiguities that are difficult to resolve, especially for sentence-level MT systems. The identification of ambiguity and its subsequent resolution is a challenging task for which currently there aren't any specific resources or challenge sets available. In this paper, we introduce gENder-IT, an English--Italian challenge set focusing on the resolution of natural gender phenomena by providing word-level gender tags on the English source side and multiple gender alternative translations, where needed, on the Italian target side.

Recent studies in the field of Machine Translation (MT) and Natural Language Processing (NLP) have shown that existing models amplify biases observed in the training data. The amplification of biases in language technology has mainly been examined with respect to specific phenomena, such as gender bias. In this work, we go beyond the study of gender in MT and investigate how bias amplification might affect language in a broader sense. We hypothesize that the 'algorithmic bias', i.e. an exacerbation of frequently observed patterns in combination with a loss of less frequent ones, not only exacerbates societal biases present in current datasets but could also lead to an artificially impoverished language: 'machine translationese'. We assess the linguistic richness (on a lexical and morphological level) of translations created by different data-driven MT paradigms - phrase-based statistical (PB-SMT) and neural MT (NMT). Our experiments show that there is a loss of lexical and morphological richness in the translations produced by all investigated MT paradigms for two language pairs (EN<=>FR and EN<=>ES).