Tang, Yinxu
Does Your AI Agent Get You? A Personalizable Framework for Approximating Human Models from Argumentation-based Dialogue Traces
Tang, Yinxu, Vasileiou, Stylianos Loukas, Yeoh, William
Explainable AI is increasingly employing argumentation methods to facilitate interactive explanations between AI agents and human users. While existing approaches typically rely on predetermined human user models, there remains a critical gap in dynamically learning and updating these models during interactions. In this paper, we present a framework that enables AI agents to adapt their understanding of human users through argumentation-based dialogues. Our approach, called Persona, draws on prospect theory and integrates a probability weighting function with a Bayesian belief update mechanism that refines a probability distribution over possible human models based on exchanged arguments. Through empirical evaluations with human users in an applied argumentation setting, we demonstrate that Persona effectively captures evolving human beliefs, facilitates personalized interactions, and outperforms state-of-the-art methods.
Approximating Human Models During Argumentation-based Dialogues
Tang, Yinxu, Vasileiou, Stylianos Loukas, Yeoh, William
Explainable AI Planning (XAIP) aims to develop AI agents that can effectively explain their decisions and actions to human users, fostering trust and facilitating human-AI collaboration. A key challenge in XAIP is model reconciliation, which seeks to align the mental models of AI agents and humans. While existing approaches often assume a known and deterministic human model, this simplification may not capture the complexities and uncertainties of real-world interactions. In this paper, we propose a novel framework that enables AI agents to learn and update a probabilistic human model through argumentation-based dialogues. Our approach incorporates trust-based and certainty-based update mechanisms, allowing the agent to refine its understanding of the human's mental state based on the human's expressed trust in the agent's arguments and certainty in their own arguments. We employ a probability weighting function inspired by prospect theory to capture the relationship between trust and perceived probability, and use a Bayesian approach to update the agent's probability distribution over possible human models. We conduct a human-subject study to empirically evaluate the effectiveness of our approach in an argumentation scenario, demonstrating its ability to capture the dynamics of human belief formation and adaptation.