Electronic health records (EHR) even though a boon for healthcare practitioners, are growing convoluted and longer every day. Sifting around these lengthy EHRs is taxing and becomes a cumbersome part of physician-patient interaction. Several approaches have been proposed to help alleviate this prevalent issue either via summarization or sectioning, however, only a few approaches have truly been helpful in the past. With the rise of automated methods, machine learning (ML) has shown promise in solving the task of identifying relevant sections in EHR. However, most ML methods rely on labeled data which is difficult to get in healthcare. Large language models (LLMs) on the other hand, have performed impressive feats in natural language processing (NLP), that too in a zero-shot manner, i.e. without any labeled data. To that end, we propose using LLMs to identify relevant section headers. We find that GPT-4 can effectively solve the task on both zero and few-shot settings as well as segment dramatically better than state-of-the-art methods. Additionally, we also annotate a much harder real world dataset and find that GPT-4 struggles to perform well, alluding to further research and harder benchmarks.

It is important to be able to analyze the emotional state of people around the globe. There are 7100+ active languages spoken around the world and building emotion classification for each language is labor intensive. Particularly for low-resource and endangered languages, building emotion classification can be quite challenging. We present a cross-lingual emotion classifier, where we train an emotion classifier with resource-rich languages (i.e. \textit{English} in our work) and transfer the learning to low and moderate resource languages. We compare and contrast two approaches of transfer learning from a high-resource language to a low or moderate-resource language. One approach projects the annotation from a high-resource language to low and moderate-resource language in parallel corpora and the other one uses direct transfer from high-resource language to the other languages. We show the efficacy of our approaches on 6 languages: Farsi, Arabic, Spanish, Ilocano, Odia, and Azerbaijani. Our results indicate that our approaches outperform random baselines and transfer emotions across languages successfully. For all languages, the direct cross-lingual transfer of emotion yields better results. We also create annotated emotion-labeled resources for four languages: Farsi, Azerbaijani, Ilocano and Odia.

Health insurance companies have a defined process called prior authorization (PA) which is a health plan cost-control process that requires doctors and other healthcare professionals to get clearance in advance from a health plan before performing a particular procedure on a patient in order to be eligible for payment coverage. For health insurance companies, approving PA requests for patients in the medical domain is a time-consuming and challenging task. One of those key challenges is validating if a request matches up to certain criteria such as age, gender, etc. In this work, we evaluate whether GPT can validate numerous key factors, in turn helping health plans reach a decision drastically faster. We frame it as a question answering task, prompting GPT to answer a question from patient electronic health record. We experiment with different conventional prompting techniques as well as introduce our own novel prompting technique. Moreover, we report qualitative assessment by humans on the natural language generation outputs from our approach. Results show that our method achieves superior performance with the mean weighted F1 score of 0.61 as compared to its standard counterparts.