Document translation poses a challenge for Neural Machine Translation (NMT) systems. Most document-level NMT systems rely on meticulously curated sentence-level parallel data, assuming flawless extraction of text from documents along with their precise reading order. These systems also tend to disregard additional visual cues such as the document layout, deeming it irrelevant. However, real-world documents often possess intricate text layouts that defy these assumptions. Extracting information from Optical Character Recognition (OCR) or heuristic rules can result in errors, and the layout (e.g., paragraphs, headers) may convey relationships between distant sections of text. This complexity is particularly evident in widely used PDF documents, which represent information visually. This paper addresses this gap by introducing M3T, a novel benchmark dataset tailored to evaluate NMT systems on the comprehensive task of translating semi-structured documents. This dataset aims to bridge the evaluation gap in document-level NMT systems, acknowledging the challenges posed by rich text layouts in real-world applications.

As generic machine translation (MT) quality has improved, the need for targeted benchmarks that explore fine-grained aspects of quality has increased. In particular, gender accuracy in translation can have implications in terms of output fluency, translation accuracy, and ethics. In this paper, we introduce MT-GenEval, a benchmark for evaluating gender accuracy in translation from English into eight widely-spoken languages. MT-GenEval complements existing benchmarks by providing realistic, gender-balanced, counterfactual data in eight language pairs where the gender of individuals is unambiguous in the input segment, including multi-sentence segments requiring inter-sentential gender agreement. Our data and code is publicly available under a CC BY SA 3.0 license.

BERT, which stands for Bidirectional Encoder Representations from Transformers, is a recently introduced language representation model based upon the transfer learning paradigm. We extend its fine-tuning procedure to address one of its major limitations - applicability to inputs longer than a few hundred words, such as transcripts of human call conversations. Our method is conceptually simple. We segment the input into smaller chunks and feed each of them into the base model. Then, we propagate each output through a single recurrent layer, or another transformer, followed by a softmax activation. We obtain the final classification decision after the last segment has been consumed. We show that both BERT extensions are quick to fine-tune and converge after as little as 1 epoch of training on a small, domain-specific data set. We successfully apply them in three different tasks involving customer call satisfaction prediction and topic classification, and obtain a significant improvement over the baseline models in two of them.