We present TapeAgents, an agent framework built around a granular, structured log tape of the agent session that also plays the role of the session's resumable state. In TapeAgents we leverage tapes to facilitate all stages of the LLM Agent development lifecycle. The agent reasons by processing the tape and the LLM output to produce new thought and action steps and append them to the tape. The environment then reacts to the agent's actions by likewise appending observation steps to the tape. By virtue of this tape-centred design, TapeAgents can provide AI practitioners with holistic end-to-end support. At the development stage, tapes facilitate session persistence, agent auditing, and step-by-step debugging. Post-deployment, one can reuse tapes for evaluation, fine-tuning, and prompt-tuning; crucially, one can adapt tapes from other agents or use revised historical tapes. In this report, we explain the TapeAgents design in detail. We demonstrate possible applications of TapeAgents with several concrete examples of building monolithic agents and multi-agent teams, of optimizing agent prompts and finetuning the agent's LLM. We present tooling prototypes and report a case study where we use TapeAgents to finetune a Llama-3.1-8B form-filling assistant to perform as well as GPT-4o while being orders of magnitude cheaper. Lastly, our comparative analysis shows that TapeAgents's advantages over prior frameworks stem from our novel design of the LLM agent as a resumable, modular state machine with a structured configuration, that generates granular, structured logs and that can transform these logs into training text -- a unique combination of features absent in previous work.

Retrieval-augmented generation (RAG) grounds large language model (LLM) output by leveraging external knowledge sources to reduce factual hallucinations. However, prior works lack a comprehensive evaluation of different language families, making it challenging to evaluate LLM robustness against errors in external retrieved knowledge. To overcome this, we establish NoMIRACL, a human-annotated dataset for evaluating LLM robustness in RAG across 18 typologically diverse languages. NoMIRACL includes both a non-relevant and a relevant subset. Queries in the non-relevant subset contain passages manually judged as non-relevant or noisy, whereas queries in the relevant subset include at least a single judged relevant passage. We measure LLM robustness using two metrics: (i) hallucination rate, measuring model tendency to hallucinate an answer, when the answer is not present in passages in the non-relevant subset, and (ii) error rate, measuring model inaccuracy to recognize relevant passages in the relevant subset. We build a GPT-4 baseline which achieves a 33.2% hallucination rate on the non-relevant and a 14.9% error rate on the relevant subset on average. Our evaluation reveals that GPT-4 hallucinates frequently in high-resource languages, such as French or English. This work highlights an important avenue for future research to improve LLM robustness to learn how to better reject non-relevant information in RAG.

The rise of large language models (LLMs) had a transformative impact on search, ushering in a new era of search engines that are capable of generating search results in natural language text, imbued with citations for supporting sources. Building generative information-seeking models demands openly accessible datasets, which currently remain lacking. In this paper, we introduce a new dataset, HAGRID (Human-in-the-loop Attributable Generative Retrieval for Information-seeking Dataset) for building end-to-end generative information-seeking models that are capable of retrieving candidate quotes and generating attributed explanations. Unlike recent efforts that focus on human evaluation of black-box proprietary search engines, we built our dataset atop the English subset of MIRACL, a publicly available information retrieval dataset. HAGRID is constructed based on human and LLM collaboration. We first automatically collect attributed explanations that follow an in-context citation style using an LLM, i.e. GPT-3.5. Next, we ask human annotators to evaluate the LLM explanations based on two criteria: informativeness and attributability. HAGRID serves as a catalyst for the development of information-seeking models with better attribution capabilities.

The ever-increasing size of language models curtails their widespread availability to the community, thereby galvanizing many companies into offering access to large language models through APIs. One particular type, suitable for dense retrieval, is a semantic embedding service that builds vector representations of input text. With a growing number of publicly available APIs, our goal in this paper is to analyze existing offerings in realistic retrieval scenarios, to assist practitioners and researchers in finding suitable services according to their needs. Specifically, we investigate the capabilities of existing semantic embedding APIs on domain generalization and multilingual retrieval. For this purpose, we evaluate these services on two standard benchmarks, BEIR and MIRACL. We find that re-ranking BM25 results using the APIs is a budget-friendly approach and is most effective in English, in contrast to the standard practice of employing them as first-stage retrievers. For non-English retrieval, re-ranking still improves the results, but a hybrid model with BM25 works best, albeit at a higher cost. We hope our work lays the groundwork for evaluating semantic embedding APIs that are critical in search and more broadly, for information access.

Lexical matching remains the de facto evaluation method for open-domain question answering (QA). Unfortunately, lexical matching fails completely when a plausible candidate answer does not appear in the list of gold answers, which is increasingly the case as we shift from extractive to generative models. The recent success of large language models (LLMs) for QA aggravates lexical matching failures since candidate answers become longer, thereby making matching with the gold answers even more challenging. Without accurate evaluation, the true progress in open-domain QA remains unknown. In this paper, we conduct a thorough analysis of various open-domain QA models, including LLMs, by manually evaluating their answers on a subset of NQ-open, a popular benchmark. Our assessments reveal that while the true performance of all models is significantly underestimated, the performance of the InstructGPT (zero-shot) LLM increases by nearly +60%, making it on par with existing top models, and the InstructGPT (few-shot) model actually achieves a new state-of-the-art on NQ-open. We also find that more than 50% of lexical matching failures are attributed to semantically equivalent answers. We further demonstrate that regex matching ranks QA models consistent with human judgments, although still suffering from unnecessary strictness. Finally, we demonstrate that automated evaluation models are a reasonable surrogate for lexical matching in some circumstances, but not for long-form answers generated by LLMs. The automated models struggle in detecting hallucinations in LLM answers and are thus unable to evaluate LLMs. At this time, there appears to be no substitute for human evaluation.

BEIR is a benchmark dataset for zero-shot evaluation of information retrieval models across 18 different domain/task combinations. In recent years, we have witnessed the growing popularity of a representation learning approach to building retrieval models, typically using pretrained transformers in a supervised setting. This naturally begs the question: How effective are these models when presented with queries and documents that differ from the training data? Examples include searching in different domains (e.g., medical or legal text) and with different types of queries (e.g., keywords vs. well-formed questions). While BEIR was designed to answer these questions, our work addresses two shortcomings that prevent the benchmark from achieving its full potential: First, the sophistication of modern neural methods and the complexity of current software infrastructure create barriers to entry for newcomers. To this end, we provide reproducible reference implementations that cover the two main classes of approaches: learned dense and sparse models. Second, there does not exist a single authoritative nexus for reporting the effectiveness of different models on BEIR, which has led to difficulty in comparing different methods. To remedy this, we present an official self-service BEIR leaderboard that provides fair and consistent comparisons of retrieval models. By addressing both shortcomings, our work facilitates future explorations in a range of interesting research questions that BEIR enables.

The advent of multilingual language models has generated a resurgence of interest in cross-lingual information retrieval (CLIR), which is the task of searching documents in one language with queries from another. However, the rapid pace of progress has led to a confusing panoply of methods and reproducibility has lagged behind the state of the art. In this context, our work makes two important contributions: First, we provide a conceptual framework for organizing different approaches to cross-lingual retrieval using multi-stage architectures for mono-lingual retrieval as a scaffold. Second, we implement simple yet effective reproducible baselines in the Anserini and Pyserini IR toolkits for test collections from the TREC 2022 NeuCLIR Track, in Persian, Russian, and Chinese. Our efforts are built on a collaboration of the two teams that submitted the most effective runs to the TREC evaluation. These contributions provide a firm foundation for future advances.