Johnson, Eric
Churn Reduction in the Wireless Industry
Mozer, Michael C., Wolniewicz, Richard H., Grimes, David B., Johnson, Eric, Kaushansky, Howard
Competition in the wireless telecommunications industry is rampant. To maintain profitability, wireless carriers must control chum, the loss of subscribers who switch from one carrier to another. We explore statistical techniques for chum prediction and, based on these predictions.
Churn Reduction in the Wireless Industry
Mozer, Michael C., Wolniewicz, Richard H., Grimes, David B., Johnson, Eric, Kaushansky, Howard
Competition in the wireless telecommunications industry is rampant. To maintain profitability,wireless carriers must control chum, the loss of subscribers who switch from one carrier to another. We explore statistical techniques for chum prediction and, based on these predictions.