Autonomous navigation robots can increase the independence of blind people but often limit user control, following what is called in Japanese an "omakase" approach where decisions are left to the robot. This research investigates ways to enhance user control in social robot navigation, based on two studies conducted with blind participants. The first study, involving structured interviews (N=14), identified crowded spaces as key areas with significant social challenges. The second study (N=13) explored navigation tasks with an autonomous robot in these environments and identified design strategies across different modes of autonomy. Participants preferred an active role, termed the "boss" mode, where they managed crowd interactions, while the "monitor" mode helped them assess the environment, negotiate movements, and interact with the robot. These findings highlight the importance of shared control and user involvement for blind users, offering valuable insights for designing future social navigation robots.

Engaging in recreational activities in public spaces poses challenges for blind people, often involving dependency on sighted help. Window shopping is a key recreational activity that remains inaccessible. In this paper, we investigate the information needs, challenges, and current approaches blind people have to recreational window shopping to inform the design of existing wayfinding and navigation technology for supporting blind shoppers in exploration and serendipitous discovery. We conduct a formative study with a total of 18 blind participants that include both focus groups (N=8) and interviews for requirements analysis (N=10). We find that there is a desire for push notifications of promotional information and pull notifications about shops of interest such as the targeted audience of a brand. Information about obstacles and points-of-interest required customization depending on one's mobility aid as well as presence of a crowd, children, and wheelchair users. We translate these findings into specific information modalities and rendering in the context of two existing AI-infused assistive applications: NavCog (a turn-by-turn navigation app) and Cabot (a navigation robot).

We explore the role of personalization for assistive navigational systems (e.g., service robot, wearable system or smartphone app) that guide visually impaired users through speech, sound and haptic-based instructional guidance. Based on our analysis of real-world users, we show that the dynamics of blind users cannot be accounted for by a single universal model but instead must be learned on an individual basis. To learn personalized instructional interfaces, we propose PING (Personalized INstruction Generation agent), a model-based reinforcement learning framework which aims to quickly adapt its state transition dynamics model to match the reactions of the user using a novel end-to-end learned weighted majority-based regression algorithm. In our experiments, we show that PING learns dynamics models significantly faster compared to baseline transfer learning approaches on real-world data. We find that through better reasoning over personal mobility nuances, interaction with surrounding obstacles, and the current navigation task, PING is able to improve the performance of instructional assistive navigation at the most crucial junctions such as turns or veering paths. To enable sufficient planning time over user responses, we emphasize prediction of human motion for long horizons. Specifically, the learned dynamics models are shown to consistently improve long-term position prediction by over 1 meter on average (nearly the width of a hallway) compared to baseline approaches even when considering a prediction horizon of 20 seconds into the future.