Navigating certain communication situations can be challenging due to individuals' lack of skills and the interference of strong emotions. However, effective learning opportunities are rarely accessible. In this work, we conduct a human-centered study that uses language models to simulate bespoke communication training and provide just-in-time feedback to support the practice and learning of interpersonal effectiveness skills. We apply the interpersonal effectiveness framework from Dialectical Behavioral Therapy (DBT), DEAR MAN, which focuses on both conversational and emotional skills. We present IMBUE, an interactive training system that provides feedback 25% more similar to experts' feedback, compared to that generated by GPT-4. IMBUE is the first to focus on communication skills and emotion management simultaneously, incorporate experts' domain knowledge in providing feedback, and be grounded in psychology theory. Through a randomized trial of 86 participants, we find that IMBUE's simulation-only variant significantly improves participants' self-efficacy (up to 17%) and reduces negative emotions (up to 25%). With IMBUE's additional just-in-time feedback, participants demonstrate 17% improvement in skill mastery, along with greater enhancements in self-efficacy (27% more) and reduction of negative emotions (16% more) compared to simulation-only. The improvement in skill mastery is the only measure that is transferred to new and more difficult situations; situation specific training is necessary for improving self-efficacy and emotion reduction.

With increased power and prevalence of AI systems, it is ever more critical that AI systems are designed to serve all, i.e., people with diverse values and perspectives. However, aligning models to serve pluralistic human values remains an open research question. In this piece, we propose a roadmap to pluralistic alignment, specifically using language models as a test bed. We identify and formalize three possible ways to define and operationalize pluralism in AI systems: 1) Overton pluralistic models that present a spectrum of reasonable responses; 2) Steerably pluralistic models that can steer to reflect certain perspectives; and 3) Distributionally pluralistic models that are well-calibrated to a given population in distribution. We also propose and formalize three possible classes of pluralistic benchmarks: 1) Multi-objective benchmarks, 2) Trade-off steerable benchmarks, which incentivize models to steer to arbitrary trade-offs, and 3) Jury-pluralistic benchmarks which explicitly model diverse human ratings. We use this framework to argue that current alignment techniques may be fundamentally limited for pluralistic AI; indeed, we highlight empirical evidence, both from our own experiments and from other work, that standard alignment procedures might reduce distributional pluralism in models, motivating the need for further research on pluralistic alignment.

The emergence of ChatGPT and other large language models (LLMs) has greatly increased interest in utilizing LLMs as therapists to support individuals struggling with mental health challenges. However, due to the lack of systematic studies, our understanding of how LLM therapists behave, i.e., ways in which they respond to clients, is significantly limited. Understanding their behavior across a wide range of clients and situations is crucial to accurately assess their capabilities and limitations in the high-risk setting of mental health, where undesirable behaviors can lead to severe consequences. In this paper, we propose BOLT, a novel computational framework to study the conversational behavior of LLMs when employed as therapists. We develop an in-context learning method to quantitatively measure the behavior of LLMs based on 13 different psychotherapy techniques including reflections, questions, solutions, normalizing, and psychoeducation. Subsequently, we compare the behavior of LLM therapists against that of high- and low-quality human therapy, and study how their behavior can be modulated to better reflect behaviors observed in high-quality therapy. Our analysis of GPT and Llama-variants reveals that these LLMs often resemble behaviors more commonly exhibited in low-quality therapy rather than high-quality therapy, such as offering a higher degree of problem-solving advice when clients share emotions, which is against typical recommendations. At the same time, unlike low-quality therapy, LLMs reflect significantly more upon clients' needs and strengths. Our analysis framework suggests that despite the ability of LLMs to generate anecdotal examples that appear similar to human therapists, LLM therapists are currently not fully consistent with high-quality care, and thus require additional research to ensure quality care.

Self-guided mental health interventions, such as "do-it-yourself" tools to learn and practice coping strategies, show great promise to improve access to mental health care. However, these interventions are often cognitively demanding and emotionally triggering, creating accessibility barriers that limit their wide-scale implementation and adoption. In this paper, we study how human-language model interaction can support self-guided mental health interventions. We take cognitive restructuring, an evidence-based therapeutic technique to overcome negative thinking, as a case study. In an IRB-approved randomized field study on a large mental health website with 15,531 participants, we design and evaluate a system that uses language models to support people through various steps of cognitive restructuring. Our findings reveal that our system positively impacts emotional intensity for 67% of participants and helps 65% overcome negative thoughts. Although adolescents report relatively worse outcomes, we find that tailored interventions that simplify language model generations improve overall effectiveness and equity.

A proven therapeutic technique to overcome negative thoughts is to replace them with a more hopeful "reframed thought." Although therapy can help people practice and learn this Cognitive Reframing of Negative Thoughts, clinician shortages and mental health stigma commonly limit people's access to therapy. In this paper, we conduct a human-centered study of how language models may assist people in reframing negative thoughts. Based on psychology literature, we define a framework of seven linguistic attributes that can be used to reframe a thought. We develop automated metrics to measure these attributes and validate them with expert judgements from mental health practitioners. We collect a dataset of 600 situations, thoughts and reframes from practitioners and use it to train a retrieval-enhanced in-context learning model that effectively generates reframed thoughts and controls their linguistic attributes. To investigate what constitutes a "high-quality" reframe, we conduct an IRB-approved randomized field study on a large mental health website with over 2,000 participants. Amongst other findings, we show that people prefer highly empathic or specific reframes, as opposed to reframes that are overly positive. Our findings provide key implications for the use of LMs to assist people in overcoming negative thoughts.

Mental health stigma prevents many individuals from receiving the appropriate care, and social psychology studies have shown that mental health tends to be overlooked in men. In this work, we investigate gendered mental health stigma in masked language models. In doing so, we operationalize mental health stigma by developing a framework grounded in psychology research: we use clinical psychology literature to curate prompts, then evaluate the models' propensity to generate gendered words. We find that masked language models capture societal stigma about gender in mental health: models are consistently more likely to predict female subjects than male in sentences about having a mental health condition (32% vs. 19%), and this disparity is exacerbated for sentences that indicate treatment-seeking behavior. Furthermore, we find that different models capture dimensions of stigma differently for men and women, associating stereotypes like anger, blame, and pity more with women with mental health conditions than with men. In showing the complex nuances of models' gendered mental health stigma, we demonstrate that context and overlapping dimensions of identity are important considerations when assessing computational models' social biases.

Large language models are typically trained densely: all parameters are updated with respect to all inputs. This requires synchronization of billions of parameters across thousands of GPUs. We introduce a simple but effective method to asynchronously train large, sparse language models on arbitrary text corpora. Our method clusters a corpus into sets of related documents, trains a separate expert language model on each cluster, and combines them in a sparse ensemble for inference. This approach generalizes embarrassingly parallel training by automatically discovering the domains for each expert, and eliminates nearly all the communication overhead of existing sparse language models. Our technique outperforms dense baselines on multiple corpora and few-shot tasks, and our analysis shows that specializing experts to meaningful clusters is key to these gains. Performance also improves with the number of experts and size of training data, suggesting this is a highly efficient and accessible approach to training large language models.

Recent research has demonstrated the capability of behavior signals captured by smartphones and wearables for longitudinal behavior modeling. However, there is a lack of a comprehensive public dataset that serves as an open testbed for fair comparison among algorithms. Moreover, prior studies mainly evaluate algorithms using data from a single population within a short period, without measuring the cross-dataset generalizability of these algorithms. We present the first multi-year passive sensing datasets, containing over 700 user-years and 497 unique users' data collected from mobile and wearable sensors, together with a wide range of well-being metrics. Our datasets can support multiple cross-dataset evaluations of behavior modeling algorithms' generalizability across different users and years. As a starting point, we provide the benchmark results of 18 algorithms on the task of depression detection. Our results indicate that both prior depression detection algorithms and domain generalization techniques show potential but need further research to achieve adequate cross-dataset generalizability. We envision our multi-year datasets can support the ML community in developing generalizable longitudinal behavior modeling algorithms. The GLOBEM website can be found at the-globem.github.io

Large scale analysis of source code, and in particular scientific source code, holds the promise of better understanding the data science process, identifying analytical best practices, and providing insights to the builders of scientific toolkits. However, large corpora have remained unanalyzed in depth, as descriptive labels are absent and require expert domain knowledge to generate. We propose a novel weakly supervised transformer-based architecture for computing joint representations of code from both abstract syntax trees and surrounding natural language comments. We then evaluate the model on a new classification task for labeling computational notebook cells as stages in the data analysis process from data import to wrangling, exploration, modeling, and evaluation. We show that our model, leveraging only easily-available weak supervision, achieves a 38% increase in accuracy over expert-supplied heuristics and outperforms a suite of baselines. Our model enables us to examine a set of 118,000 Jupyter Notebooks to uncover common data analysis patterns. Focusing on notebooks with relationships to academic articles, we conduct the largest ever study of scientific code and find that notebook composition correlates with the citation count of corresponding papers.

We consider the problem of modeling cardiovascular responses to physical activity and sleep changes captured by wearable sensors in free living conditions. We use an attentional convolutional neural network to learn parsimonious signatures of individual cardiovascular response from data recorded at the minute level resolution over several months on a cohort of 80k people. We demonstrate internal validity by showing that signatures generated on an individual's 2017 data generalize to predict minute-level heart rate from physical activity and sleep for the same individual in 2018, outperforming several time-series forecasting baselines. We also show external validity demonstrating that signatures outperform plain resting heart rate (RHR) in predicting variables associated with cardiovascular functions, such as age and Body Mass Index (BMI). We believe that the computed cardiovascular signatures have utility in monitoring cardiovascular health over time, including detecting abnormalities and quantifying recovery from acute events.