What government CIOs need for AI to succeed - FedScoop

Kirke Everson is a principal in KPMG's Federal Advisory practice, focusing on technology enablement, intelligent automation, program management, process improvement, cyber security, risk management, and financial management. He currently serves as the government lead for Intelligent automation for KPMG in the U.S. Federal and state government leaders are witnessing the expansion of artificial intelligence all around them. From back-office automation, that can help reduce backlogged work, to cognitive platforms, that can identify and respond to natural language requests to better serve the public, AI and automation has become a driving force in addressing mission and business objectives. Based on the use cases they described, it's clear that agencies are making significant headway in putting AI to work. At the same time, there a variety of issues where government CIOs also need broader support. The issues they and their executive teams face, in many ways, are not that different from previous technology breakthroughs that tended to upend familiar work processes.