Improving User Acceptance of AI: The Bold Future of UX :: UXmatters

While AI does deliver ever greater opportunities for efficiencies, people who hear about this immediately fear for their job. However, successful manufacturing companies know that the key is striking the right balance between robots and people. The first step is understanding what user needs robots address. The foundation of AI is pattern recognition. Once AI learns a pattern, it can use that pattern to make predictions about the outcomes of similar patterns.