As more push for explainable AI, companies add features

As for explainable AI, companies that buy AI-driven products look for explainability at a business level, said Arnab Chakraborty, Global managing director of applied intelligence for the U.S. West Coast region at Accenture. "A lot of our clients have to explain to stakeholders how models work," he said. So, the models need to be transparent. Accenture, a multinational professional services firm headquartered in Dublin, Ireland, has its own toolkit to help explain how AI systems work. The toolkit helps the company lay out different parameters that go into a model and how that model influences different APIs, among other things, Chakraborty said.