Can insurers use AI to retain staff?

One of the more persistent consequences of the COVID crisis has been the so-called "Great Resignation," a development that has been unfolding over most of the past two years. We've seen a steady flow of employees leave the workforce, many doing so after taking stock of their lives amid a rapidly changing world. The insurance industry has by no means been immune to this. Companies in our industry rely heavily on the institutional knowledge of experienced employees, so as the pandemic has served as a catalyst for early retirements, these organizations have been especially hard hit. Employees are an organization's most valuable assets.