Are Smart Machines Your Smart Choice?

Artificial intelligence is the real deal for seemingly every company out there. The big names, including Apple, IBM, Microsoft and Google, are investing large sums to get a competitive advantage on AI. The TV news magazine "60 Minutes" aired a lengthy profile on the status and potential of artificial intelligence, including having their correspondent interview a robot. Should your organization strike up a deeper conversation on AI? Gartner analyst Tom Austin looks at whether smart machines are the smart choice for you.