Into the metaverse: How conversational AI will build its experiential foundation

Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! The much-hyped metaverse concept -- once thought of as a futuristic, hypothetical online destination -- is quickly becoming a new kind of internet. As more users interact with one another in these virtual environments, brands will realize new opportunities for engaging their target audiences. Companies such as Meta (formerly Facebook) are rapidly making plans to expand into the metaverse, altering and advancing how people will work, socialize, shop and even bank in the future.