Top 50 Advanced Personalization Statistics & Predictions (2020–2025)

Currently AI is helping to make sense of 2.7 Zetabytes digital data. Mastercard created a Facebook messenger bot using NLP to decipher customer needs and respond as if it were a real person -- to automate handling payments. Netflix saved $1 Billion in annual revenue by personalizing its recommendation algorithm. It avoided thousands of cancelled subscriptions by improving its personalized recommendation algorithm. It used AI to better market its services.