BraynCX: Transforming the Digital Experience with AI, Chat, and Concierge-Level Video Customer Service

According to recent surveys, 83% of Americans would like a remote 4-day work week. People are willing to work longer hours for more flexibility. It is estimated that 23% of the US workforce plan to quit their jobs in 2022 and 70% in Q1. This creates an immediate need for a global workforce that leverages people, processes, and technology – the gig workforce is an inevitable component of the future economy. BraynCX CEO and industry thought leader, Tariq Alinur, believes that video conferencing, Human assisted bots, and artificial intelligence (AI) technology will help to facilitate this change.