Software robots are guiding us into intelligent automation, with less stress ZDNet

Now, the AI/ML market appears to be "backing off," says Craig Le Claire, analyst with Forrester Research. Delivering his remarks at an event sponsored by Automation Anywhere, Le Claire points out that intelligent software bots are increasingly taking on the automation challenges of enterprises. Indeed, the drive toward intelligent automation in all its forms is taking time to accept and adopt among enterprises. Only 17 percent of 600 CIOs responding to a KPMG survey acknowledge their firms have smart automation technologies operating at full scale, and 30 percent don't even know where to begin. At issue are lack of staffing and technology resources, along with lack of organizational support and accountability.