AI-Powered Bots Gearing Up to Serve You

Get yourself ready for the bot invasion. Powered by artificial intelligence and fueled with big data, bots are gearing up to serve people the data, insights, and services they demand. Anybody who's interacted with Apple's Siri, Amazon's Alexa or Microsoft's Cortana is familiar with the question-and-answer capabilities of bot technology, which uses natural language processing and machine learning to answer questions or provide information via email, social media, messaging platforms, and mobile apps. But the bots you've seen up to this point will pale in comparison to the bots of the future. Consider that, by 2020, the average person will have more conversation with bots than with their spouse, according to Gartner.